James Y.
How to perform a factory reset on a KidiCom MAX® 3.0?
To perform a factory reset (hard reset) on the KidiCom MAX® 3.0:
- Turn off the system.
- Press and hold the On/Off button and the Volume Down (minus) button simultaneously.
- When the white Vtech® screen appears, release only the On/Off button.
- Continue to hold the Volume Down (minus) button until the factory reset screen appears. If the factory reset screen does not appear, restart the process and repeat the steps above. You may need to repeat these steps several times. Please note that all saved data will be lost.