How to configure the network for device detection in ProNet software?
Ensure the devices are connected in a linear chain using RJ45 cables, starting with the USB2CAND interface. The bus must be properly terminated by enabling the [TERMINATE] switch only on the final device in the sequence. Verify that the correct software is installed from the official source.
What configuration steps should be taken if the ProNet software does not detect connected devices?
Ensure the software is installed. Verify the bus termination: the USB2CAND and only the final device in the linear chain must have the [TERMINATE] switch activated. All devices must be interconnected linearly using RJ45 network cables, starting from port [1] of the USB2CAND.
How to troubleshoot device communication issues in the ProNet software?
Verify that all software is correctly installed. Ensure the bus is properly terminated by activating the [TERMINATE] switch only on the final device in the chain. All hardware must be connected linearly using RJ45 cables, starting from port [1] of the USB2CAND interface.
What troubleshooting steps should be taken if the ProNet software does not detect connected devices or continues to malfunction?
Ensure the software is correctly installed, verify the bus termination (the [TERMINATE] switch should only be active on the final device), and check all RJ45 network cable connections, particularly the first device's connection to the USB2CAND port. Additionally, confirm that no foreign substances have entered the device, environmental conditions (temperature 0-40°C, humidity 20-80%) are met, and avoid using force during handling.
What steps should be taken if the ProNet software does not detect connected devices?
Verify that the software is installed. Check the bus termination: the [TERMINATE] switch must be activated only on the final device in the chain. Ensure all devices are interconnected linearly using RJ45 network cables and that the first device is connected to the USB2CAND interface.
What should be done if the software does not detect connected devices?
Ensure the software is correctly installed. Check the bus termination: the [TERMINATE] switch must be activated only on the last device in the chain. Verify that all devices are connected linearly via RJ45 cables starting from the USB2CAND port [1].
How to troubleshoot the ProNet software not detecting connected device lines?
Ensure the software is installed from the official download zone. Verify the bus termination: the [TERMINATE] push-switch must be activated only on the last device in the chain. All devices must be connected linearly via RJ45 cables, with the first device connected to port [1] of the USB2CAND.