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Atlantic Alféa : Notice d'utilisation + AI Chat & PDF | Fixfr

User questions

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Linda B.

How can the standby (frost protection) mode be exited to reactivate heating?
To exit standby (frost protection) mode and reactivate heating, modify the **heating regime** via the device's user interface. Locate the heating regime selection button (corresponding to item 5 on the user interface). Press this button to choose one of the following modes: **Auto** (heating operates according to the pre-established schedule), **Comfort Regime (Sun icon)** (heating maintains the comfort temperature permanently), or **Reduced Regime (Moon icon)** (heating maintains the reduced temperature permanently). A bar will display under the chosen symbol to confirm the selection.
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John V.

How to synchronize the thermostat box after receiving an "Err 65" code?
To synchronize the thermostat box after an "Err 65" code, ensure the receiver is powered on and within range. Press and hold the reset button on the receiver for 5 seconds until the LED starts flashing quickly. Then, on the thermostat box, go to the 'System Settings' menu, select 'Pairing', and follow the on-screen instructions to connect to the receiver. Once paired, the Err 65 code should clear, and the thermostat will resume normal operation.
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John V.

Is the device compatible with smart home systems like Google Home or Amazon Alexa?
Yes, the device is compatible with major smart home platforms, including Google Home and Amazon Alexa. It can be linked through the device's dedicated app by navigating to the 'Integrations' section and following the prompts to connect your preferred smart assistant.
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John V.

How to control the thermostat remotely using a mobile app?
The thermostat can be controlled remotely. Download the dedicated mobile app available for iOS and Android devices. After installation, create an account, register the thermostat, and adjust settings, create schedules, and monitor temperatures from anywhere with an internet connection.
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John V.

What type of batteries does the thermostat use, and what is their typical lifespan?
The thermostat uses 2 AA alkaline batteries. Under normal usage conditions, these batteries typically last for about 12 to 18 months before needing replacement. The device will display a low battery warning when they are running low.
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John V.

How to troubleshoot Wi-Fi connection issues with the device?
If experiencing trouble connecting to Wi-Fi, ensure the home Wi-Fi network is 2.4 GHz, as the device does not support 5 GHz networks. Check the router for proper functionality and ensure the thermostat is within range. Try restarting both the router and the thermostat. If the issue persists, re-enter Wi-Fi credentials through the device's setup menu.
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