Frigidaire Gallery FGID2477RF3A Manuel utilisateur
PDF
Documento
7RXWjSURSRVGH
O XWLOLVDWLRQHW
O HQWUHWLHQ
GHYRWUH'LVKZDVKHU
7$ % / ( 2 ) & 2 1 7 ( 1 7 6
'LVWULEXWHXUHW'pWHUJHQWV (QUHJLVWUHPHQWGH3URGXLW
)DFWHXUVTXL$IIHFWHOH5HQGPHQW
&DUDFWpULVWLTXHVGH/DYH9DLVVHOOH
(QWUHWLHQHWQHWWR\DJH )RQFWLRQQHPHQWGH/¶DSSDUHLO
$YDQW'¶DSSHOHU 3UpSDUDWLRQHW&KDUJHPHQW
*DUDQWLH
GH/D9DVLVVHOOH
ZZZIULJLGDLUHFRP86$ZZZIULJLGDLUHFD&DQDGD
$1&5HY$ 0DUFK
0HVXUHVGHVpFXULWpLPSRUWDQWHV
0(685(6'(6e&85,7e,03257$17(6
$9(57,66(0(17
/RUVTXHYRXVXWLOLVH]YRWUHODYHYDLVVHOOHVXLYUH
OHVSUpFDXWLRQVGHEDVH\FRPSULVFHTXLVXLW
3RXUYRWUHVpFXULWp
/LVH]WRXWHVOHVLQVWUXFWLRQVDYDQWGHIDLUH
IRQFWLRQQHUYRWUHODYHYDLVVHOOH
1HPRGL¿H]SDVOHVFRPPDQGHV
6LOHODYHYDLVVHOOHYLGDQJHGDQVXQEUR\HXUj
GpFKHWVDVVXUH]YRXVTXHFHGHUQLHUHVW
FRPSOqWHPHQWYLGHDYDQWGHPHWWUHHQPDUFKH
OHODYHYDLVVHOOH
'pEUDQFKH]O¶DOLPHQWDWLRQpOHFWULTXHDXODYH
YDLVVHOOHDYDQWG¶HQWUHSUHQGUHWRXWWUDYDLO
G¶HQWUHWLHQRXGHUpSDUDWLRQ
3RXUUDQJHUOHVDUWLFOHVGDQVOHODYHYDLVVHOOH
1¶XWLOLVH]YRWUHODYHYDLVVHOOHTXHVHORQOHV
LQVWUXFWLRQVLQFOXVHVGDQVFHJXLGHG¶HQWUHWLHQ
HWG¶XWLOLVDWLRQ
5DQJHUOHVFRXWHDX[HWDUWLFOHVSRLQWXV
SRXUTX¶LOVQHULVTXHQWSDVG¶HQGRPPDJHU
OHMRLQWGHODSRUWHRXODFXYH
/HVLQVWUXFWLRQVFRQWHQXHVGDQVOHSUpVHQW
JXLGHG¶HQWUHWLHQHWG¶XWLOLVDWLRQQHYLVHQWSDV
jFRXYULUWRXWHVOHVVLWXDWLRQVTXLSRXUUDLHQWVH
SUpVHQWHU)DLWHVSUHXYHGHVHQVSUDWLTXHHW
SUHQH]OHVSUpFDXWLRQVTXLV¶LPSRVHQWORUVGH
O¶LQVWDOODWLRQO¶XWLOLVDWLRQHWO¶HQWUHWLHQGHWRXW
DSSDUHLOpOHFWURPpQDJHU
3ODFHUOHVFRXWHDX[HWDUWLFOHVSRLQWXV
PDQFKHVYHUVOHKDXWSRXUUpGXLUHOH
ULVTXHGHFRXSXUHV
/(&,5&8,7e/(&75,48('(&(/$9(
9$,66(//('2,7Ç75(0,6¬/$7(55(/LVH]
OHVLQVWUXFWLRQVG¶LQVWDOODWLRQSRXUGHSOXV
DPSOHVLQIRUPDWLRQV
&HODYHYDLVVHOOHHVWFRQoXSRXUIRQFWLRQQHU
DYHFXQFRXUDQWUpVLGHQWLHOQRUPDO YROWV
KHUW] 8WLOLVH]XQFLUFXLWpTXLSpG¶XQ
IXVLEOHRXXQGLVMRQFWHXUGHDPSqUHV
8WLOLVH]XQIXVLEOHGHDPSqUHVVLOHODYH
YDLVVHOOHHVWFRQQHFWpDYHFXQEUR\HXUj
GpFKHWV
1HIDLWHVSDVIRQWLRQQHUOHODYHYDLVVHOOHVL
WRXVOHVSDQQHDX[GHFDUURVVHULHQHVRQWSDV
FRUUHFWHPHQWHQSODFH
3RXUpYLWHUTX¶XQHSHUVRQQHSXLVVH
V¶HQIHUPHUjO¶LQWpULHXUGHO¶DSSDUHLOHWRX\
VXIIRTXHUUHWLUH]ODSRUWHRXOHPpFDQLVPH
GHYHUURXLOODJHGHSRUWHGHWRXWODYHYDLVVHOOH
LQXWLOLVpRXPLVDX[UHEXWV
7HQH]YRVEpEpVHWHQIDQWVORLQGXODYH
YDLVVHOOHHQIRQFWLRQQHPHQW
1HODLVVH]SDVYRVHQIDQWVIDLUHXQHXWLOLVDWLRQ
DEXVLYHV¶DVVHRLUJULPSHURXMRXHUVXUOD
SRUWHRXOHVSDQLHUVGXODYHYDLVVHOOH
8WLOLVH]VHXOHPHQWOHVGpWHUVLIVHWDJHQWVGH
ULQoDJHUHFRPPDQGpVSRXUODYHYDLVVHOOH
3ODFH]OHVGpWHUVLIVHWDJHQWVGHULQoDJHKRUV
GHODSRUWpHGHVHQIDQWV
3RXUUpGXLUHOHULVTXHGHEOHVVXUHQHSDV
ODLVVHUOHVHQIDQWVMRXHUGDQVRXVXUOHODYH
YDLVVHOOH
1HODYH]SDVOHVDUWLFOHVHQSODVWLTXHjPRLQV
G¶LQGLFDWLRQFRQWUDLUHVXUOHVpWLTXHWWDV6¶LOQ
\jDXFXQHLQGLFDWLRQjFHWHIIHWYpUL¿H]DYHF
OHIDEULFDQW/HVDUWLFOHVQRQUHFRPPDQGpV
SRXUrWUHODYpVDXODYHYDLVVHOOHULVTXHQWGH
IRQGUHHWGHFUpHUXQUHLVTXHG¶LQFHQGLH
'DQVFHUWDLQVFRQGLWLRQVLOHVWSRVVLEOHTX¶LO
VHSURGXLVHXQHIRUPDWLRQG¶K\GURJqQHGDQV
ODFDQDOLVDWLRQG¶HDXFKDXGHLQXWLOLVpHGHSXLV
VHPDLQHVRXSOXV/¶+<'52*Ê1((6781
*$=(;3/26,)6LODFDQDOLVDWLRQG¶HDXFKDXGH
Q¶DSDVpWpXWLOLVpHSHQGDQWXQWHOODSVGH
WHPSVRXYUH]WRXVOHVURELQHWVG¶HDXFKDXGH
HWODLVVH]OFRXOHUO¶HDXSHQGDQWSOXVLHXUV
PLQXWHVDYDQWG¶XWLOLVHUOHODYHYDLVVHOOH&HFL
SHUPHWWUDG¶pYDFXHUWRXWK\GURJqQHDFFXPXOp
/¶+<'52*Ê1((6781*$=,1)/$00$%/(
1HIXPH]RXQ¶DOOXPH]DXFXQHÀDPPHGDQV
XQHWHOOHVLWXDWLRQ
/HVUpSDUDWLRQVGRLYHQWrWUHIDLWHVSDUXQ
WHFKLFLHQTXDOL¿p
1HWRXFKH]SDVO¶pOpPHQWFKDXIIDQWSHQGDQW
RXLPPpGLDWHPHQWDSUqVO¶XWLOLVDWLRQ
1¶HQWUHSRVH]HWQ¶XWLOLVH]SDVG¶HVVHQFHV
HWFRPEXVWLEOHVRXG¶DXWUHVSURGXLWV
LQÀDPPDEOHVjSUR[LPLWpGHFHWDSSDUHLORXGH
WRXWDXWUHDSSDUHLOpOHFWURPpQDJHU
$9(57,66(0(17
&HSLFWRJUDPPHYLVHjYRXVDYHUWLUGHVLWXDWLRQV
GDQJHUHXVHVVXVFHSWLEOHVGHFDXVHUGHV
EOHVVXUHVJUDYHVGHVEUOXUHVXQLQFHQGLHRX
GHVFKRFVpOHFWULTXHV
$9(57,66(0(17
3RXUUHGXLUHOHVULVTXHVG¶LQFHQGLHGHFKRF
HOHFWULTXHRXGHEOHVVXUHVHQXWLOLVDQWYRWUH
ODYHYDLVVHOOHVXLYH]OHVSUHFDXWLRQVTXL
V¶LPSRVHQWLQFOXDQWFHOOHVTXLVXLYHQW
&216(59(5&(6,16758&7,216
(15(*,675(0(17'(352'8,7
0HUFLGHFKRLVLU)ULJLGDLUH
&H G¶XWLOLVDWLRQ/HJXLGHGHVRLQIDLWSDULHGH
QRWUHHQJDJHPHQWjODVDWLVIDFWLRQGXFOLHQWHW
GHTXDOLWpXSURGXLWGXUDQWWRXWHODGXUHHGHYLD
GHYRWUHQRXYHODSSDUHLO
1RXVUHJDUGRQVYRWUHDFKDWFRPPH
FRPPHQFHPHQWG¶XQUDSSRUW3RXUDVVXUHU
QRWUHFDSDFLWpGHFRQWLQXHUGHYRXVVHUYLU
HPSOR\HUFHWWHSDJHSRXUHQUHJLVWUHU
O¶LQIRUPDWLRQVXUOHSURGXLWLPSRUWH
BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
'DWH'¶$FKDW
BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
1XPpUR'H7\SH
BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
1XPpUR'H6pULH
/¶HQUHJLVWHUPHQWGHYRWUHSURGXLWDYHF)ULJLGDLUH
DXJPHQWHQRWUHFDSDFLWpGHYRXVVHUYLU9RXV
SRXYH]V¶HQUHJLVWUHUHQOLJQHjZZZIULJLGDLUH
FRPRXHQODLVVDQWWRPEHUYRWUHFDUWH
G¶UHJLVWUHPHQWGHSURGXLWGDQVOHFRXULHU
Í
5(0$548(
/HODYHYDLVVHOOHHVWSURJUDPPpSRXUVH
VRXYHQLUGXGHUQLHUF\FOHFHTXLpYLWH
G¶DYRLUjOHUHFRQ¿JXUHUjFKDTXHIRLV3RXU
GpPDUUHUOHODYHYDLVVHOOHHQXWLOLVDQWOHV
RSWLRQVVpOHFWLRQQpHVDXFRXUVGXGHUQLHU
ODYDJHLOVXI¿WGHWRXUQHUOHERXWRQGH
6pOHFWLRQQpHVXUOHF\FOHFKRLVLHWG¶HQIRQFHU
OHERXWRQ67$57&$1&(/
Í
5(0$548(
Í
5(0$548(
3DVWRXVOHVF\FOHVHWOHVRSWLRQVGLVSRQLEOHVVXU
WRXVOHVPRGqOHV
3RXUTXRLO¶eQHUJLHXQLWpVHI¿FDFHVH[pFXWHUF\FOHV
ORQJV3OXVLHXUVIDFWHXUVVRQWLPSRUWDQWVSRXU
ODYHUYDLVVHOOH/¶XWLOLVDWLRQGHO¶pQHUJLHGHYRWUH
ODYHYDLVVHOOHDpWpUpGXLWHSDUO¶DSSOLFDWLRQSOXV
GHIDFWHXUVTXLQ¶XWLOLVHQWSDVEHDXFRXSG¶HQHUJLH
HWPRLQVGHFHX[TXLXWLOLVHQWSOXV¬ODVXLWH
YRXVYHUUH]TXHOHODYHUF\FOHVSUHQGUDSOXVGH
WHPSV
Í
5(0$548(
,QIRUPDWLRQVWUqVLPSRUWDQWHV/LVH]
DYDQWGHIDLUHIRQFWLRQQHUYRWUHODYH
YDLVVHOOH
%UXLWV1RUPDX[GH)RQFWLRQQHPHQW
&HODYHYDLVVHOOHQHJpQqUHSDVOHEUXLWGHV
DXWUHVODYHYDLVVHOOH,/(673/866,/(1&,(8;
9RWUHODYHYDLVVHOOHDYHFXQV\VWqPHGHODYDJH
jDOLPHQWDWLRQGLUHFWHXWLOLVHGHVPRWHXUV
pFRpQHUJpWLTXHVSRXUOHVSRUWLRQVODYDJH
HWYLGDQJHGXF\FOHTXHYRXVVpOHFWLRQQH]
&KDTXHF\FOHDXQHVpULHGHUHPSOLVVDJHVHWGH
YLGDQJHVG¶HDXSRXUODYHUHWULQFHUODYDLVVHOOH
$XGpEXWGHFKDTXHF\FOHYRXVSRXYH]
HQWHQGUHRXQHSDVHQWHQGUHOHPRWHXUGH
YLGDQJH/HSURFKDLQVRQTXHYRXVHQWHQGUH]
HVWO¶HDXSURMHWpHORUVTX¶HOOHHQWUHGDQVOD
FXYH
9(8,//(=35(1'5(127(6LYRXV
FRPSDUH]FHODYHYDLVVHOOHDX[PRGqOHV
SUpFpGHQWVYRXVVHUH]VXUSULVGHFHTXHYRXV
Q¶HQWHQGH]3$6
3UpSDUDWLIV
&KDUJH]OHODYHYDLVVHOOH 9RLU3UpSDUHUHW
FKDUJHUODYDLVVHOOH $MRXWH]GXGpWHUJHQW 9RLU/DYHYDLVVHOOH
'LVWULEXWHXU 'pWHUJHQWV $MRXWH]XQDJHQWGHULQoDJHVLQpFHVVDLUH 9RLU
$JHQWGHULQoDJH 6pOHFWLRQQH]OH&<&/(GpVLUp 9RLUOH7DEOHDX
GHVF\FOHV 6pOHFWLRQQH]O¶237,21GpVLUpH 9RLU2SWLRQV )DLWHVFRXOHUOHURELQHWG¶HDXFKDXGHOHSOXV
SUqVGXODYHYDLVVHOOHMXVTX¶jFHTXHO¶HDXVRLW
FKDXGH)HUPH]O¶HDX
3RXUGpPDUUHUDSSX\H]VXUODWRXFKH67$57
&$1&(/ 'e0$55(5$118/(5 HWIHUPH]OD
SRUWH
Í
5(0$548(
/HV¿OWUHVGHYURQWrWUHQHWWR\pVSRXURSWLPLVHUOHV
SHUIRUPDQFHVGHODYDJHSHQGDQWODGXUpHGHYLHGH
YRWUHODYHYDLVVHOOH9RLU³)UpTXHQFHUHFRPPDQGpH
SRXUQHWWR\HUYRV¿OWUHV´SRXUXQSURJUDPPHGH
QHWWR\DJH
&$5$&7e5,67,48(6'(/$9(9$,66(//(
9RWUHODYHYDLVVHOOHQHWWRLHHQYDSRULVDQWXQPpODQJHG¶HDXFKDXGHHWGHGpWHUJHQWjWUDYHUVOHVEUDV
GHYDSRULVDWLRQHWFRQWUHOHVVXUIDFHVVDOHV(QSUHPLHUOHODYHYDLVVHOOHVHYLGDQJHSHQGDQWTXHOTXHV
VHFRQGHVSRXUHQOHYHUOHVVDOHWpVWRPEpHVORUVGXFKDUJHPHQWSXLVVHUHPSOLWG¶HDXHQUHFRXYUDQW
OD]RQHGX¿OWUH/¶HDXHVWDORUVSRPSpHjWUDYHUVOHVEUDVGHYDSRULVDWLRQ/HVSDUWLFXOHVGHVDOHWp
SDVVHQWSDUHWjWUDYHUVOH¿OWUHHWGDQVOHGUDLQORUVTXHO¶HDXHVWSRPSpHYHUVO¶H[WpULHXU&HWWHVpULH
G¶pWDSHVHVWUpSpWpHVLQpFHVVDLUH/HQRPEUHGHUHPSOLVVDJHVG¶HDXYDULHVHORQOHF\FOHXWLOLVp
%UDVGHODYDJHVXSpULHXU
5DQJHFRXYHUWV
-RLQWGHOD
FXYH
3DQLHU
VXSpULHXU
eWDJqUHVj
WDVVHV
&OD\HWWHj
SULVHIDFLOH
%UDVGH
ODYDJHFHQWUDO
3DQLHUj
XVWHQVLOHV
3DQLHU
LQIpULHXU
%UDVGHODYDJH
LQIpULHXU
)LOWUH
'LVWULEXWHXUGH
GpWHUJHQW
3ODTXH
VLQJDOpWLTXH
'LVWULEXWHXU
GXSURGXLWGH
ULQoDJH
VLWXpHVXUOH
F{WpGURLWGH
ODFXYH
/HVFDUDFWpULVWLTXHVSHXYHQWYDULHUVHORQOHPRGqOH
)RQFWLRQQHPHQWGH/¶DSSDUHLO
&KRL[GH&\FOHGH/DYDJH
$77(17,21
5LVTXHGHGRPPDJHVjODSURSULpWp
$YDQWGHGpPDUUHUOHODYHYDLVVHOOHDVVXUH]
YRXVTXHO¶HDXHVWUDFFRUGpHWDOLPHQWp
/HQRQUHVSHFWGHFHWWHpWDSHSRXUUDLW
HQGRPPDJHUOHMRLQWGHODSRPSHHWHQWUDvQHU
GHVIXWLHVG¶HDX
/HVGXUpHVGHVF\FOHVVRQWDSSUR[LPDWLYHVHW
YDULHURQWVHORQOHVRSWLRQVVpOHFWLRQQpHV/¶HDX
FKDXGHHVWQpFHVVDLUHSRXUDFWLYHUOHGpWHUJHQW
SRXUODYHYDLVVHOOHHWIDLUHIRQGUHOHVVDOHWpVGHV
DOLPHQWVJUDV8QFDSWHXUDXWRPDWLTXHYpUL¿HUD
ODWHPSpUDWXUHGHO¶HDXTXLHQWUHHWVLHOOHQ¶HVW
SDVDVVH]FKDXGHOHF\FOHVHUDDOORQJpSRXUOH
FKDXIIDJHDXWRPDWLTXHGHO¶HDXORUVGXODYDJH
SULQFLSDOHWOHULQoDJH¿QDOGHWRXVOHVF\FOHV
&HODVHSURGXLWPrPHVLO¶RSWLRQ+,7(03:$6+
/$9$*(+$87(7(03 Q¶DSDVpWpVpOHFWLRQQpH
/RUVTXH+,7(03:$6+ /$9$*(+$87(7(03 HVWVpOHFWLRQQpXQHWHPSpUDWXUHHQFRUHSOXV
FKDXGHVHUDDWWHLQWHSRXUOHVFKDUJHVDYHFSOXV
GHVDOHWpV
)21&7,211(0(17'(/¶$33$5(,/
Í
5(0$548(
9RWUHODYHYDLVVHOOHXWLOLVHXQHWHFKQRORJLH'LVK6HQVHD¿QGHGpWHUPLQHUODTXDQWLWpGHQRXUULWXUHVXU
OHVSODWVHWHQVXLWHDMXVWHUOHF\FOHHQFRQVpTXHQFH
2SWLRQV GLVSRQVLEOHVXUFHUWDLQV
PRGHOHV
3URJUDPPHUHFRPPDQGpSRXUXQ
XVDJHQRUPDO
Í
5(0$548(
/DYDJH+DXWH7HPSDYHFFKDOHXUVqFKHHW
GHULQoDJHDPpOLRUHUDOHVSHUIRUPDQFHVGH
VpFKDJH
/HSURJUDPPH³1RUPDO´DYHFVDFRQ¿JXUDWLRQ
G¶RUJLQH WHPSpUDWXUHQRUPDOHHWW\SHGHVpFKDJH IRXUQLWOHVPHLOOHXUHVSHUIRUPDQFHV&HSURJUDPPH 2SWLRQ$VVDLQLVVHPHQW 6DQLWL]H
HVWUHFRPPDQGHSRXUXQHXWLOLVDWLRQTXRWLGLHQQH
3RXUDVVDLQLUYRWUHYDLVVHOOHHWODYHUUHULH
,,HVWVSpFLDOHPHQWDGDSWpSRXUjODIRLVXQ
VpOHFWLRQQH]O¶RSWLRQ$66$,1,66(0(17HQ
UHPSOLVVDJHPD[LPDOHWXQHYDLVVHOOHWUqVVDOH
DSSX\DQWVXUOHFRXVVLQHW7(03e5$785('(
/$9$*(/RUVTXHFHWWHRSWLRQHVWVpOHFWLRQQpH
/DYH]SUHVVLRQ
OHWpPRLQV¶DOOXPHHWUHVWHDOOXPpMXVTX¶jOD
¿QGXF\FOH/DWHPSpUDWXUHGHO¶HDXGDQVOH
/HVF\FOHVSURJUDPPpVSDVVHQWLPSOLFLWHPHQW
F\FOHULQoDJH¿QDOVHUDUHOHYpjR) R& HW
jO¶RSWLRQGHSUHVVLRQ³VXUJH´ VXUSUHVVLRQ PDLQWLHQGUDFHWWHWHPSpUDWXUHSHQGDQWPLQXWHV
TXLYDULHODSUHVVLRQGHIDoRQRSWLPDOHSRXU
&HWWHRSWLRQHVWGLVSRQLEOHGDQV+HDY\:DVK
O¶XWLOLVDWLRQQRUPDOHSUpYXHGXF\FOH6LGDQV
FHUWDLQHVFLUFRQVWDQFHVVSpFLDOHVXQHSUHVVLRQGH 3RZHU3OXVHW1RUPDOF\FOHVGHODYDJH6HXOV
FHVF\FOHVG¶DVVDLQLVVHPHQWRQWpWpFRQoXVSRXU
³VSUD\´ YDSRULVDWLRQ WUqVEDVVHRXGH³VFRXU´
UpSRQGUHDX[H[LJHQFHV16)
UpFXUDJH WUqVIRUWHHVWGpVLUpHLOHVWSRVVLEOH
GHODVpOHFWLRQQHU¬FDXVHGHO¶RSWLPLVDWLRQGX
/HWHPSVGHF\FOHVHUDSURORQJpMXVTX¶jFHTXH
F\FOHGHODYDJHFHUWDLQHVRSWLRQVGHSUHVVLRQQH ODERQQHWHPSpUDWXUHGHO¶HDXVRLWDWWHLQWH
VRQWSDVVpOHFWLRQQDEOHVGDQVWRXVOHVF\FOHVGH
/¶DFWLRQGHODYDJHFRQWLQXHUDSHQGDQWOHGpODLGH
ODYDJH
FKDXIIDJHGHO¶HDX3RXUGHPHLOOHXUVUpVXOWDWVOD
WHPSpUDWXUHGHO¶HDXjO¶HQWUpHGRLWrWUHDXPRLQV
GHR) R& 7HPS/DYDJH
/HFULWqUHG¶DVVDLQLVVHPHQWSHXWQHSDVrWUH
/HVF\FOHVSURJUDPPpVSDVVHQWLPSOLFLWHPHQW
VDWLVIDLWV¶LO\DXQHLQWHUUXSWLRQGXF\FOHSDQQHGH
jO¶RSWLRQGHWHPSpUDWXUH³QRUPDO´SRXU
FRXUDQWRXVLODWHPSpUDWXUHGHO¶HDXjO¶HQWUpHHVW
FKRLVLU+,7(03 +$87(7(03 RX6$1,7,=(
DXGHVVRXVGHR) R& 'e6,1)(&7(5 DSSX\H]XQHDXWUHIRLVVXUOD
WRXFKH:$6+7(03 7(03/$9$*( 3RXUGpVDFWLYHUO¶RSWLRQ$66$,1,66(0(17DSSX\H]
VXUOHFRXVVLQHW7(03e5$785('(/$9$*(/H
WpPRLQ$66$,1,66(0(17V¶pWHLQGUD
2SWLRQGH/DYDJH+DXWH7HPS
/¶RSWLRQ+,7(03:$6+ /$9$*(+$87(7(03 HVWVpOHFWLRQQpHHQDSSX\DQWVXUODWRXFKH:$6+
7(03 7(03/$9$*( OHODYHYDLVVHOOHFKDXIIH
O¶HDXORUVGXODYDJHSULQFLSDOjHQYLURQ)
& &HWWHKDXVVHGHWHPSpUDWXUHGHO¶HDX
DLGHOHGpWHUJHQWGXODYHYDLVVHOOHjHQOHYHUOD
JUDLVVHDOLPHQWDLUHHWODVDOHWpGHODYDLVVHOOHSOXV
HI¿FDFHPHQWHWDLGHOHVpFKDJH
6pFKHUj&KDXG +HDW'U\
/¶RSWLRQ+($7'5< 6e&+(5¬&+$8' HQ
FRPELQDLVRQDYHFXQDJHQWGHULQoDJHDPpOLRUHUD
ODSHUIRUPDQFHGXVpFKDJH/¶RSWLRQ+($7'5<
6e&+(5¬&+$8' HVWGLVSRQLEOHVXUWRXVOHV
F\FOHV
)21&7,211(0(17'(/¶$33$5(,/
6pFKHUjO¶DLU $LU'U\
3RXUDQQXOHUXQF\FOH
/¶RSWLRQ$,5'5< 6e&+(5¬/¶$,5 UpGXLUDOD
WHPSpUDWXUHORUVGXULQoDJHFKDXGGXF\FOH
GHODYDJHVpOHFWLRQQp&HWWHRSWLRQGLPLQXHUD
OpJqUHPHQWODFRQVRPPDWLRQpQHUJpWLTXHPDLV
DXJPHQWHUDODSUREDELOLWpTXHODYDLVVHOOHQHVHUD
SDVVqFKH
3DUDFDQFHODUXQFLFORHQFXDOTXLHUPRPHQWRDEUD
ODSXHUWD\SUHVLRQHHOERWyQ67$57&$1&(/KDVWD
TXHHVFXFKHXQWRQR&XDQGRVHDEUHODSXHUWDVH
PRVWUDUiHO~OWLPRFLFORVHOHFFLRQDGR6LVHGHVHD
XQQXHYRFLFORGHDKRUDVHSXHGHVHOHFFLRQDU
SXOVDQGRHOERWyQ67$57&$1&(/\DOFHUUDUOD
SXHUWDHOFLFORFRPHQ]DUi
0RQ&\FOH)DYRUL )DYRULWH&\FOH
/¶RSWLRQ0<)$925,7(&<&/( 021&<&/(
)$925, YRXVSHUPHWGHSURJUDPPHUYRWUH
F\FOHHWRSWLRQVSUpIpUpVHQXQERXWRQ8QHIRLV
SURJUDPPpDSSX\H]VLPSOHPHQWVXUOHERXWRQ
)$925,7(&<&/( &<&/()$925, VXLYLGHOD
WRXFKH67$57&$1&(/ 'e0$55(5$118/(5 D¿QGHVpOHFWLRQQHUOHF\FOHHWOHVRSWLRQV
SURJUDPPpV
3RXUSURJUDPPHUOHERXWRQ)$925,7(&<&/(
&<&/()$925, 6pOHFWLRQQH]YRWUHF\FOHHWRSWLRQVSUpIpUpV
(QIRQFH]OHERXWRQ)$925,7(&<&/( &<&/(
)$925, SHQGDQWVHFRQGHV
/H'(/DXGHVVXVGHODWRXFKH)$925,7(&<&/(
&<&/()$925, V¶DOOXPHLQGLTXDQWTXHO¶RSWLRQ
0<)$925,7(&<&/( 021&<&/()$925, DpWp
SURJUDPPpH3RXUFKDQJHUO¶RSWLRQ0<)$925,7(
&<&/( 021&<&/()$925, UpSpWH]VLPSOHPHQW
OHVpWDSHVXQHWGHX[FLGHVVXV
'pODL'pPDUUDJH 'HOD\6WDUW
/¶RSWLRQ'(/$<67$57 'e/$,'e0$55$*( YRXVSHUPHWGHUHWDUGHUDXWRPDWLTXHPHQWOH
GpPDUUDJHGHYRWUHODYHYDLVVHOOHGHj
KHXUHV3RXUDFWLYHUDSSX\H]VXUODWRXFKH
'(/$<67$57 'e/$,'e0$55$*( MXVTX¶jFH
TXHOHWHPSVGHGpODLGpVLUpDSSDUDLVVHGDQVOD
IHQrWUH67$786 e7$7 SXLVDSSX\H]VXU67$57
'e0$55(5 3RXUDQQXOHUO¶RSWLRQ'(/$<67$57
'e/$,'e0$55$*( HWFRPPHQFHUOHF\FOHDYDQW
TXHODSpULRGHGHGpODLVRLWWHUPLQpHDSSX\H]VXU
ODWRXFKH67$57&$1&(/ 'e0$55(5$118/(5 MXVTX¶jFHTXHODIHQrWUHG¶pWDWDI¿FKHODGXUpHGX
F\FOH$SSX\H]VXU67$57&$1&(/ 'e0$55(5
$118/(5 GHQRXYHDXHWIHUPH]ODSRUWH
9HUURXLOOHUOHVFRQWU{OHVGH
O¶HQIDQW
)HQrWUHGHFRQWU{OH
/DIHQrWUHGHFRQWU{OHGLVSRQLEOHVXUFHUWDLQ
PRGqOHVLQGLTXHOHVLQIRUPDWLRQVVXLYDQWHV
1RPEUHG¶KHXUHVGH
UHWDUGGHGpPDUUDJH
/DGHUQLqUHKHXUHVHUD
GpFRPSWpHHQPLQXWHV
&/
)HUPHUODSRUWHGXODYH
YDLVVHOOH/HVVLJQDX[
OXPLQHX[GHODIHQrWUHVH
PHWWURQWpJDOHPHQWj
FOLJQRWHUSRXULQGLTXHUOH
F\FOHHQFRXUV
0,187(6
$$
6LOHF\FOHGXUHSOXVORQJ
WHPSVTXHPLQXWHVXQ
SHWLWVLJQDOOXPLQHX[
DSSDUDvWUDGDQVOHFRLQ
LQIpULHXUGURLWHWUHVWHUD
DOOXPpMXVTX¶jFHTX¶LO
UHVWHPRLQVGHPLQV
1LYHDXGHODTXDQWLWp
G¶DJHQWGHULQoDJH
)RQFWLRQQHPHQWGHVYR\DQWV
OXPLQHX[
/DOXPLqUH&/($1UHVWHUDDOOXPpHMXVTX¶jFHTXH
ODSRUWHHVWRXYHUWH
/RUVTXHO¶RSWLRQ6$1,7,=( 'e6,1)(&7(5 HVWVpOHFWLRQQpHHWTXHOHFULWqUHHVWVDWLVIDLW
O¶LQGLFDWHXU6DQLWL]HG 'pVLQIHFWp V¶DI¿FKHUD
ORUVTXHOHF\FOHHVWFRPSOpWpHWUHVWHUD
DI¿FKpSHQGDQWVHFRQGHV6LOHFULWqUHGH
GpVLQIHFWLRQQ¶HVWSDVVDWLVIDLWO¶LQGLFDWHXUQH
V¶DI¿FKHUDSDV&HODVHSURGXLUDVLOHF\FOHHVW
LQWHUURPSXRXVLODWHPSpUDWXUHGHGpVLQIHFWLRQ
Q¶DSDVSXrWUHDWWHLQWHjFDXVHG¶XQH
WHPSpUDWXUHG¶HDXHQWUDQWHELHQHQGHVVRXVGH
)
3RXUHPSrFKHUOHVHQIDQWVGHFKDQJHU
DFFLGHQWHOOHPHQWOHF\FOHGHODYHYDLVVHOOHRXOH
ODYHYDLVVHOOHjSDUWLUYHUURXLOOHUOHVFRPPDQGHV
GXODYHYDLVVHOOHHQDSSX\DQWVXUODWRXFKH67$57
'(/$<MXVTX¶jFHTXHOHYR\DQWGHYHUURXLOODJH
9R\DQW9HUW *UHHQ/LJKWV
VHDOOXPH/DIHQrWUHG¶pWDWDI¿FKH³/2&´3RXU
GpYHUURXLOOHUOHVFRPPDQGHVDSSX\H]VXUODWRXFKH /RUVTXHOH92<$179(57V¶DOOXPHVXUOHSODQFKHU
67$57'(/$<MXVTX¶jFHTXH³ORF´VHpWHLQW
F¶HVWTXHOHF\FOHGHODYDJHHVW
FRPSOpWp
)21&7,211(0(17'(/¶$33$5(,/
Utilisateur code d’instruction
&RGHG¶LQVWUXFWLRQ $QRPDOLH
DI¿FKH
&/
&HODLQGLTXHTXHODSRUWH
DpWpODLVVpHRXYHUWHRX
PDOYHUURXLOOpH
6ROXWLRQ
$VVXUHUODSRUWHHVWELHQYHUURXLOOpHSRXU
HIIDFHUO¶DI¿FKDJH&HODQHLQGLTXHSDVXQ
SUREOqPHDYHFYRWUHODYHYDLVVHOOHHWOHVHUYLFH
QHDXUDSDVEHVRLQG¶rWUHFRQWDFWp
Codes d’erreurs
$QRPDOLH
6ROXWLRQ
L
8QUHPSOLVVDJH
LQVXI¿VDQWDpWp
GpWHFWp
5HFKHUFKHUXQpFUDVHPHQWGHODFRQGXLWHG¶DOLPHQWDWLRQ
HQHDXRXXQURELQHWG¶HDXLQVXI¿VDPPHQWRXYHUW
L
L
L)
'HV¿OWUHVHQFUDVVpV
RXXQHFRQGXLWHGH
YLGDQJHSDUWLHOOHPHQW
REVWUXpHRQWpWp
GpWHFWpV
&RQWUôOHUHWQHWWR\HUOHVGHX[¿OWUHVHWOD]RQHGH
YLGDQJHHWUHFKHUFKHUXQpFUDVHPHQWRXXQHREVWUXFWLRQ
GXÀH[LEOHGHYLGDQJH6LODFRQGXLWHGHYLGDQJHHVW
UHOLpHjXQUpFLSLHQWGHYLGDQJHV¶DVVXUHUTXHO¶RSHUFXOH
GpIRQoDEOHDELHQpWpUHWLUp
L
5HFKHUFHUGHPDXYDLVHVFRQQH[LRQVDXQLYHDXGHOD
8QHIXLWHRXXQ
GpYHUVHPHQWG¶HDXRQ YDQQHG¶HQWUpHG¶HDXHWV¶DVVXUHUTXHO¶DSSDUHLOHVWGH
pWpGpWHFWpVGDQVOH QLYHDX
FDUWHULQIpULHXU
L
8QHDQRPDOLHDpWp
GpWHFWpHjKDXWHXUGX
PRWHXUGHYLGDQJHRX
$SSX\HUVXUOHERXWRQG¶DQQXODWLRQRXFRXSHU
GHODYDJH
O¶DOLPHQWDWLRQSHQGDQWPLQXWHVDXPR\HQGX
8QHDQRPDOLHDpWp
GLVMRQFWHXUGRLYHQWHIIDFHUFHFRGHG¶HUUHXUHWLOGRLWrWUH
GpWHFWpHDKDXWHXUGX SRVVLEOHGHUHGpPDUUHUO¶DSSDUHLO
V\VWqPHGHFKDXIIDJH
6LFHVRSpUDWLRQQHUpVROYHQWSDVOHSUREOqPH
GO¶HDX
RQGRLWDSSHOHUO¶HQWUHWLHQ
8QHDQRPDOLHD
pWpGpWHFWpHD
KDXWHXUGXV\VWqPH
GHFRPPDQGH
pOHFWURQLTXH
&RGHG¶HUUHXU
DI¿FKH
L
L&
'DQVWRXVOHVFDVGHFRGHG¶HUUHXUVLDSSX\HUVXUOHERXWRQG¶DQQXODWLRQRXFRXSHUO¶DOLPHQWDWLRQ
SHQGDQWPLQXWHVDXPR\HQGXGLVMRQFWHXUQHUpVROYHQWSDVOHSUREOqPHFRQWDFWHUOH&HQWUH
)ULJLGDLUHG¶DVVLVWDQFHjODFOLHQWqOHDX
)21&7,211(0(17'(/¶$33$5(,/
7DEOHDXGHVF\FOHV
&\FOH
5pJODJHV
(DX
DSSUR[ 'XUpH
+RXUV
/DYDJHV
5LQoDJHV
3DUGpIDXW
6XUJH+L7HPSDQG+HDW
3RXUHWOHVXVWHQVLOHV 2SWLRQV
FDVVHUROHVOHV
FRFRWWHVRXODYDLVVHOOH 6FRXU6DQLWL]HDQG$LU
SUpVHQWDQWGHVGpS{WV
VpFKpVRXLQFUXVWpV
OLWHUV
/DYDJHV
5LQoDJHV
3DUGpIDXW
6XUJH1RUPDODQG+HDW
2SWLRQV
6FRXUVSUD\+L7HPS
6DQLWL]HDQG$LU
OLWHUV
/DYDJHV
5LQoDJHV
3DUGpIDXW
8QODYDJHUDSLGHSRXU 6FRXU1RUPDODQG+HDW
YDLVVHOOHSHXVDOHHW
2SWLRQV
DUJHQWHULH
$LU
OLWHUV
&KLQD&U\VWDO
+HDY\:DVK3RZHU
3OXV
1RUPDO:DVK
3RXUODYDLVVHOOH
HWOHVXVWHQVLOHV
PR\HQQHPHQWVDOHV
4XLFN:DVK
3RXUOD&KLQHSHX
VDOHHW&U\VWDO
(QHUJ\6DYHU
3RXUODYDLVVHOOHHW
OHVXVWHQVLOHVSHX
VDOHVRXULQFpVDX
SUpDODEOH
5LQVH2QO\
3RXUULQFHUOD
YDLVVHOOHTXLVHUD
ODYpHSOXVWDUG
Í
3DUGpIDXW
6SUD\1RUPDODQG+HDW
2SWLRQV
1RQH$YDLODEOH
3DUGpIDXW
6XUJH1RUPDODQG$LU
2SWLRQV
6FRXU6SUD\
3DUGpIDXW
6XUJH
2SWLRQV
1RQH$YDLODEOH
/DYDJHV
5LQoDJH
OLWHUV
/DYDJHV
5LQoDJHV
OLWHUV
/DYDJHV
5LQoDJHV
OLWHUV
5LQoDJHV
5(0$548(
/HWHPSVUHVWDQWSHXWVRXGDLQHPHQWDXJPHQWHURXEDLVVHUGHTXHOTXHVPLQXWHV&HODVLJQL¿HTXH
OHODYHYDLVVHOOHDUHoXGHVFRPPHQWDLUHVGHODVRQGH6PDUWFRQFHUQDQWODFKDUJHGXVROHWDDMXVWp
DXWRPDWLTXHPHQWODGXUpHGXF\FOH
35e3$5$7,21(7&+$5*(0(17'(/$9$,66//(
3UpSDUDWLRQGHODYDLVVHOOH
&KDUJHPHQWGXSDQLHUVXSpULHXU
(QOHYHUWRXWJURVPRUFHDXG¶DOLPHQWRVQR\DX
FXUHGHQWHWF/HV\VWqPHGHODYDJHj¿OWUDWLRQ
FRQWLQXHHQOqYHUDOHVSDUWLFXOHVG¶DOLPHQWV
UpVLGXHOV,OIDXWpJDOHPHQWGpFROOHUOHVDOLPHQWV
EUOpVDYDQWGHFKDUJHUODYDLVVHOOH9LGHUWRXW
OLTXLGHGHVYHUUHVHWGHVWDVVHV
/HVIRQFWLRQVHWO¶DSSDUHQFHGHVSDQLHUV\
FRPSULVGHFHOXLGHVFRXYHUWVSHXYHQWHWUH
GLIIpUHQWVGHFHOOHVGHYRWUHPRGqOH
/HSDQLHUVXSpULHXUHVWFRQoXSRXUYRXV
SHUPHWWUHGHFKDUJHUGHQRPEUHXVHVIDoRQV
GLIIHUHQWHVXQJUDQGQRPEUHG¶XVWHQVLOHV
/HVDOLPHQWVFRPPHODPRXWDUGHODPD\RQQDLVH FRPSUHQDQWOHVWDVVHVOHVYHUUHVOHVXVWHQVLOHVj
PDQFHOHVSHWLWHVDVVLHWWHVOHVEROVHWF
OHYLQDLJUHOHMXVGHFLWURQHWOHVSURGXLWVjEDVH
GHWRPDWHULVTXHQWGHGpFRORUHUO¶DFLHULQR[\GDEOH 3ODFH]OHVYHUUHVGDQVOHSDQLHUVXSpULHXU,OV
HWOHVSODVWLTXHVV¶LOVUHVWHQWVXUODYDLVVHOOHSRXU
SHXYHQWrWUHFDVVpVV¶LOVVRQWSODFpVGDQVOH
XQHORQJXHSpULRGHGHWHPSV,OHVWSUpIpUDEOH
SDQLHULQIpULHXU
GHULQFHUFHVVDOHWpVDXSDUDYDQWjPRLQVTXH
/HVDUWLFOHVHQSODVWLTXHGRLYHQWrWUHSODFpV
O¶RQFRPSWHIDLUHIRQFWLRQQHUOHODYHYDLVVHOOH
XQLTXHPHQWGDQVOHSDQLHUVXSpULHXU,OVSHXYHQW
LPPpGLDWHPHQW
IRQGUHV¶LOVVRQWSODFpVGDQVOHSDQLHULQIpULHXU
&KDUJHUOHVSDQLHUVGHPDQLqUHjFHTXHOHV /HVYHUUHVHWOHVWDVVHVGRLYHQWrWUHSODFjVIDFH
JURVDUWLFOHVQHJrQHQWSDVO¶RXYHUWXUHGX
YHUVOHEDVSRXUXQPHLOOHXUODYDJHHWHVVRUDJH
GLVWULEXWHXUGHGpWHUVLI
,OSHXW\DYRLUGHODFDVVHVVLGHVDUWLFOHVIUDJLOHV
VHWRXFKHQWSHQGDQWOHIRQFWLRQQHPHQWGXODYH
9pUL¿HUOHVUHFRPPHQGDWLRQVGXIDEULFDQW
YDLVVHOOH
DYDQWGHODYHUWRXWDUWLFOH
/HVFRXWHDX[HWXVWHQVLOHVjORQJPDQFKH
6LOHODYHYDLVVHOOHYLGDQJHGDQVXQEUR\HXU
SHXYHQWrWUHSODFpVGDQVOHSDQLHUVXSpULHXU
G¶DOLPHQWVYRXVDVVXUHUTX¶LOHVW
FRPSOqWHPHQWYLGHDYDQWGHGpPDUUHU $VVXUH]YRXVTXHULHQQHSDVVHjWUDYHUVOHIRQG
OHODYHYDLVVHOOH
GXSDQLHU&HODEORTXHUDLWODURWDWLRQGXEUDVGH
ODYDJHFHQWUDO
&KDUJHPHQWGX5DQJH&RXYHUWV
/H5DQJH&RXYHUWVHVWFRQoXSRXUOHVFRXYHUWV
HWOHVXVWHQVLOHVGHFXLVLQHRXSOXVGHVHUYLFH
8VWHQVLOHVWUqVVDOHVRXGHVREMHWVDYHFFXLW
OHVDOLPHQWVGRLYHQWrWUHSODFpVGDQVOHSDQLHU
VXSpULHXURXSDQLHUjFRXYHUWVSRXUGHPHLOOHXUHV
SHUIRUPDQFHVGHODYDJH/HVVpSDUDWHXUVVXUOHV
pWDJqUHVGHODFRXWHOOHULHDLGHUjJDUGHUFRXYHUWV
VpSDUpVSRXUpYLWHUOHVGRPPDJHVHWDPpOLRUHUOH
QHWWR\DJH
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
35e3$5$7,21(7&+$5*(0(17'(/$9$,66//(
'HQWVUHSOLDEOHV GLVSRQLEOHVXU
FHUWDLQVPRGqOHV
/HVGHQWVUHSOLDEOHVGDQVOHVFOD\HWWHVLQIpULHXUH
HWVXSpULHXUHIDFLOLWHQWOHFKDUJHPHQWG¶DUWLFOHV
WUqVJUDQGVHWGLI¿FLOHVjSODFHU&HVGHQWV
SHXYHQWrWUHODLVVpHVUHOHYpHVSRXUXQHXWLOLVDWLRQ
QRUPDOHRXUHSOLpHVSRXUGHVFKDUJHPHQWVSOXV
ÀH[LEOHV
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
3DQLHUVXSpULHXUUpJODEOH
GLVSRQLEOHVXUFHUWDLQVPRGqOHV
3DQLHUVXSpULHXU
/DKDXWHXUGHODFOD\HWWHVXSpULHXUHSHXW
IDFLOHPHQWrWUHUpJOpHSRXUDFFRPPRGHUGHOD
YDLVVHOOHSOXVKDXWHGDQVO¶XQHRXO¶DXWUHGHV
FOD\HWWHV3RXUVRXOHYHUODFOD\HWWHHQSRVLWLRQ
SOXVKDXWHVRXOHYH]ODFOD\HWWHMXVTX¶jFHTXH
OHVGHX[F{WpVVRLHQWGHODPrPHKDXWHXUHWOD
FOD\HWWHVH¿[HUDHQSODFH$VVXUH]YRXVTXHOD
FOD\HWWHUHVWHGHQLYHDXGHO¶DYDQWjO¶DUULqUHDYHF
OHVGHX[F{WpVjODPrPHKDXWHXU3RXUDEDLVVHU
ODFOD\HWWHVRXOHYH]OpJqUHPHQWSXLVSRXVVH]
YHUVOHEDVHWUHOkFKH]
3DQLHUVXSpULHXU
&KDUJHPHQWGXSDQLHULQIpULHXU
/HVIRQFWLRQVHWO¶DSSDUHQFHGHVSDQLHUV\
FRPSULVGHFHOXLGHVFRXYHUWVSHXYHQWHWUH
GLIIpUHQWVGHFHOOHVGHYRWUHPRGqOH
/HSDQLHULQIpULHXUFRQYLHQWPLHX[DX[DVVLHWWHV
VDXFLHUVEROVHWXVWHQVLOHVGHFXLVVRQ/HVJURV
XVWHQVLOHVGRLYHQWrWUHSODFpVGDQVOHVFRLQV
SRXUGHPHLOOHXUVUpVXOWDWVPHWWUHOHVEROVOHV
FDVVHUROHVHWOHVSRrOHVIDFHVDOHYHUVOHEDVRX
YHUVOHFHQWUH,QFOLQHUOpJqUHPHQWSRXUTXHOD
YLGDQJHVHIDVVHPLHX[
9RXVDVVXUHUTX¶DXFXQJUDQGDUWLFOHQHEORTXHOD
URWDWLRQGXEUDVJLFOHXU
9RXVDVVXUHUTXHOHVPDQFKHVQHGpSDVVHQW
SDVOHIRQGGXSDQLHUSRXUpYLWHUGHEORTXHUOD
URWDWLRQGXEUDVJLFOHXU
35e3$5$7,21(7&+$5*(0(17'(/$9$,66//(
'HQWVUHSOLDEOHV GLVSRQLEOHVXU
FHUWDLQVPRGqOHV
/HVGHQWVUHSOLDEOHVGDQVOHVFOD\HWWHVLQIpULHXUH
HWVXSpULHXUHIDFLOLWHQWOHFKDUJHPHQWG¶DUWLFOHV
WUqVJUDQGVHWGLI¿FLOHVjSODFHU&HVGHQWV
SHXYHQWrWUHODLVVpHVUHOHYpHVSRXUXQHXWLOLVDWLRQ
QRUPDOHRXUHSOLpHVSRXUGHVFKDUJHPHQWVSOXV
ÀH[LEOHV
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
3DQLHU
LQIpULHXU
3DQLHU
LQIpULHXU
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
&OD\HWWHSRXUWDVVHV6XSSRUWV
GHYHUUHVjSLHG
/DFOD\HWWHSRXUWDVVHVSHXWrWUHUHSOLpHSRXU
FKDUJHUGHX[QLYHDX[GHWDVVHVGHYHUUHVjMXV
HWDXWUHVDUWLFOHVFRXUWVRXUHSOLH]OHVGHX[SRXU
XWLOLVHUDYHFGHVDUWLFOHVORQJVWHOVGHVXVWHQVLOHV
HWGHVVSDWXOHV5HSOLH]SRXUFKDUJHUOHVYHUUHV
KDXWV
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
35e3$5$7,21(7&+$5*(0(17'(/$9$,66//(
/HVXSSRUWGHYHUUHVjSLHGVHVWXWLOLVpSRXU
0HWWUHOHVXVWHQVLOHVGDQVOHSDQLHUjXVWHQVLOHV
UHWHQLUVpFXULWDLUHPHQWYRVYHUUHVjYLQHQ
TXDQGFHOXLFLVHWURXYHGDQVOHSDQLHULQIpULHXURX
SODFHSRXUXQPHLOOHXUODYDJH3RXUVpFXULVHU
SRVHUOHSDQLHUjXVWHQVLOHVVXUXQHWDEOHRXXQ
FRUUHFWHPHQWYRVYHUUHVDSSX\H]VLPSOHPHQW
SODQGHWUDYDLOSRXUOHUHPSOLU
OHSLHGVGXYHUUHGDQVOHFHQWUHGHODFOD\HWWHj
WDVVH/HVPRUFHDX[GHSODVWLTXHVHURQWDXWRXUGX 0HWWUHOHVSHWLWVDUWLFOHVFRPPHERXFKRQVGH
ELEHURQFRXYHUFOHVGHSRWPLQLIRXUFKHWWHVj
SLHGSRXUUHWHQLUOHYHUUHHQSODFH
PDwVHWFGDQVODVHFWLRQDYHFFRXYHUFOH)HUPHU
OHFRXYHUFOHSRXUUHWHQLUOHVSHWLWVDUWLFOHV
6XLYUHODGLVSRVLWLRQVXIIpUpHSRXUOHVDUWLFOHV
FHOOHTXLHVWLOOXVWUpHSRXUXQPHLOOHXUODYDJHGHV
FRXYHUWV
&OD\HWWHjSULVHIDFLOH
/DFOD\HWWHjSULVHIDFLOHHVWXWLOLVpHSRXUUHWHQLU
HQSODFHOHVYHUUHVHWFHVDUWLFOHVHQSODVWLTXH
TXLSHXYHQWVHGpSODFHUDYHFO¶HDXGXEUDVGH
YDSRULVDWLRQ
6¶DVVXUHUTXHULHQQHGpSDVVHGXGHVVRXVGX
SDQLHUTXLSRXUUDLWEORTXHUOHEUDVJLFOHXU
1HSDVPpODQJHUO¶DUJHQWHULHDYHFOHVFRXYHUWV
HQDFLHULQR[\GDEOHSRXUpYLWHUG¶HQGRPPDJHU
O¶DUJHQWXUH
/HSDQLHUDXVWHQVLOHVSHXWrWUHVpSDUpHQ
SOXVLHXUVVHFWLRQVTXLSHXYHQWrWUHSODFpHVD
GLYHUVHQGURLWVGDQVOHSDQLHULQIpULHXU5HPSOLU
GHFRXYHUWVWRXWHVOHVVHFWLRQVRXELHQXQHVHXOH
VHORQOHEHVRLQ
4XDQGOHVFRXYHUFOHVVRQWUHOHYpVPpODQJHUOHV
DUWLFOHVGDQVFKDTXHVHFWLRQGXSDQLHUFHUWDLQV
VHGLULJHDQWYHUVOHKDXWG¶DXWUHVYHUVOHEDV
SRXUpYLWHUGHOHVHPERvWHU/HVMHWVG¶HDXQH
SHXYHQWSDVDWWHLQGUHFHUWDLQVDUWLFOHVHPERvWpV
&KDUJHPHQWGXSDQLHUj
XVWHQVLOHV
$77(17,21
$MRXWG¶XQDUWLFOH
3RXUDMRXWHURXUHWLUHUOHVDUWLFOHVDSUHVDYRLU
GpPDUUpOHF\FOHGHODYDJH
'pYHUURXLOOHUODSRUWHHWDWWHQGHUTXHOTXHV
VHFRQGHVTXHOHODYDJHV¶DUUrWHDYDQW
G¶RXYULU
6LQRQGHVEOHVVXUHVJUDYHSHXYHQWV¶HQVXLYUH
$MRXWHUO¶DUWLFOHHWDWWHQGHUTXHOTXHV
VHFRQGHVSRXUSHUPHWWUHjO¶DLUIURLGGHVH
SURSDJHUOHQWHPHQWGDQVOHODYHYDLVVHOOH
/HVIRQFWLRQVHWO¶DSSDUHQFHGHVSDQLHUV\
FRPSULVFHOOHVGHVFRXYHUWVSHXYHQWrWUH
GLIIpUHQWHVGHFHOOHVGHYRWUHPRGqOH
)HUPHUODSRUWHjIRQGSRXUSRXUVXLYUHOH
F\FOH
3ODFHUOHVDUWLFOHV FRXWHDX[EURFKHWWHHWF OHXUSRLQWHYHUVOHEDV
',675,%87(85(7'e7(5*(176
5HPSOLVVDJHGXGLVWULEXWHXUGH
GpWHUVLI
4XHOOHTXDQWLWpGHGpWHUJHQWXWLOLVHU
/HGLVWULEXWHXUGHGpWHUJHQWDXQFRPSDUWLPHQW
SRXUOHODYDJHSULQFLSDORYRXVDMRXWHUH]YRWUH
GpWHUJHQWRXSDVWLOOHGHGpWHUJHQW
/DTXDQWLWpGHGpWHUJHQWjXWLOLVHUGpSHQG
GHODGXUHWpGHO¶HDX/DGXUHWpGHO¶HDXHVW
PHVXUpHHQJUDLQVSDUJDOORQ8WLOLVHUWURSSHX
GHGpWHUJHQWSHXWFDXVHUXQPDXYDLVQHWWR\DJH
HWXQ¿OPG¶HDXGXUHRXGHVWDFKHV8WLOLVHUWURS
GHGpWHUJHQWGDQVO¶HDXGRXFHSHXWFDXVHUGHV
JUDYXUHVVXUFHUWDLQVYHUUHVXQGRPPDJHHQ
VXUIDFHTXLDSSDUDvWFRPPHXQ¿OPPDLVTXL
QHSHXWSDVrWUHHQOHYpFRPSOqWHPHQW9RWUH
GLVWULEXWHXUG¶HDXORFDOFRPSDJQLHG¶DGRXFLVVHXU
G¶HDXRXDJHQWORFDOSHXWYRXVLQIRUPHUGHOD
GXUHWpGHO¶HDXGDQVYRWUHUpJLRQ
8WLOLVH]VHXOHPHQWGXGpWHUJHQWjODYH
YDLVVHOOHIUDLVSRXUODYDJHDXWRPDWLTXH/HV
DXWUHVGpWHUJHQWVSHXYHQWSURGXLUHXQH
TXDQWLWpH[FHVVLYHGHPRXVVH
/RUVTXHYRXVXWLOLVH]GHVSDVWLOOHVGH
GpWHUJHQWSRXUODYDJHDXWRPDWLTXHSODFH]
XQHSDVWLOOHGDQVOHFRPSDUWLPHQWGHODYDJH
SULQFLSDOHWIHUPH]OH
$MRXQWHUOHGpWHUJHQWDYDQWLPPpGLDWHPHQW
GHGpPDUUHUOHF\FOH
5DQJHUOHGpWHUJHQWGDQVXQHQGURLWIUDLV
HWVHF8QGpWHUJHQWTXLjSULVO¶KXPLGLWp
HWTXLV¶HVWVROLGL¿pQHVHGLVVRXWSDV
FRPSOqWHPHQW
&RPSDUWLPHQWSRXUOH
ODYDJHSULQFLSDO
$77(17,21
/¶XWLOLVDWLRQGHGpWHUJHQWGHFODVVHLQGXVWULHOOH
SHXWHQGRPPDJHUOHVSLqFHVGXODYHYDLVVHOOH
FDXVDQWGHVGRPPDJHVjO¶DSSDUHLOHWDX[ELHQV
DYRLVLQDQWV8WLOLVH]XQLTXHPHQWGHVGpWHUJHQWV
jODYHYDLVVHOOHSRXUODYDJHDXWRPDWLTXHGH
FODVVHGRPHVWLTXH
Í
&OHQFKGX
FRX
YHUFOH
&RXYHUFOHODYDJHSULQFLSDO
5(0$548(
'LVTXHGXUO¶HDXSHXWFDXVHUGpS{WFDOFDLUH
O¶DFFXPXODWLRQVXUO¶LQWpULHXUGXODYHYDLVVHOOH
3RXUREWHQLUGHVLQVWUXFWLRQVGHQHWWR\DJH
UHSRUWH]YRXVjODVHFWLRQ³6XSSUHVVLRQGHV
WDFKHVHW)LOP´VHFWLRQ
Í
5(0$548(
/HVSDVWLOOHVGHGpWHUJHQWHWOHVHPEDOODJHV
7RXWHQXQSHXYHQWQHSDVVHGLVVRXGUH
FRPSOqWHPHQWVLXWLOLVpVDYHFOHVF\FOHV48,&.
:$6+ /$9$*(5$3,'( 6LXQGHFHVSURGXLWV
HVWXWLOLVpSODFH]ODSDVWLOOHRXO¶HPEDOODJH
GLUHFWHPHQWGDQVOHIRQGGHODFXYHGDQVXQ
FRLQDYDQWGHGpPDUUHUOHODYHYDLVVHOOHSOXW{W
TXHGHSODFHUFHVSURGXLWVGDQVOHGLVWULEXWHXU
Í
5(0$548(
3RXUREWHQLUOHVPHLOOHXUVUpVXOWDWVGHYRWUHODYH
YDLVVHOOHYLVLWH]ZZZGLVKZDVKLQJH[SHUWFRPGHV
FRQVHLOVJpQpUDX[FRQFHUQDQWODSHUIRUPDQFHHWOH
IRQFWLRQQHPHQWGHYRWUHODYHYDLVVHOOH
',675,%87(85(7'e7(5*(176
'RVDJHGHGpWHUJHQW
3ODFH]XQVHXOFRPSULPpGpWHUJHQWRXSDTXHWPDOSODFpOHGLVWULEXWHXUGHGpWHUJHQWFRPSDUWLPHQW
'pWHUJHQW7DEOHDXG¶XWLOLVDWLRQ
'XUHWpGHO¶HDX
6RIW:DWHU
HDXGRXFH
JUDLQV
0HGLXP+DUG:DWHU
PR\HQQHPHQWGXUH
JUDLQV
+DUG:DWHU
HDXGXUH
JUDLQV
0RQWDQW
FXLOOqUHVj
FDIp FXLOOqUHVjFDIp
FXLOOqUHVjFDIp
FXLOOqUHVjFDIp
&XYHWWH
GLVWULEXWHXU
QLYHDX
3UHPLqUHOLJQH
GHX[LqPH/LJQH
3OHLQ
Í
5(0$548(
3RXUO¶HDXWUqVGXUHXQGpWHUJHQWVHXOSHXWQHSDVrWUHVXI¿VDQW8QDGRXFLVVHXUG¶HDXHVW
UHFRPPDQGpSRXUDPpOLRUHUODTXDOLWpGHO¶HDXHWODSHUIRUPDQFHGXODYHYDLVVHOOH(VVD\H]
G¶DMRXWHUSOXVGHGpWHUJHQWDXGpEXWGHODSRUWLRQODYDJHSULQFLSDOGXF\FOH&RPPHUqJOHXWLOLVH]
XQHFXLOOqUHjWKpSRXUFKDTXHJUDLQDXGHVVXVGH'pYHUURXLOOH]ODSRUWHRXYUH]OHQWHPHQWHW
DMRXWH]GXGpWHUJHQWGDQVOHIRQGGHODFXYH)HUPH]ODSRUWHSRXUYHUURXLOOHUHWOHODYHYDLVVHOOH
FRQWLQXHUDVRQF\FOH
)$&7(85648,$))(&7(/(5(1'0(17
3URGXLWVGHULQoDJH
/HSURGXLWGHULQoDJHDPpOLRUHJUDQGHPHQW
OHVpFKDJHUpGXLWOHVWDFKHVG¶HDXGH
¿OPHU$YHFVHVHDX[³IHXLOOHV´RIISODWVSOXW{W
TXHGHIRUPHUGHVJRXWWHOHWWHVG¶HDXTXLODLVVHQW
GHVWDFKHV
8QGLVWULEXWHXUVLWXpjF{WpGXFRPSDUWLPHQW
GHGpWHUJHQWUHOkFKHDXWRPDWLTXHPHQWXQH
TXDQWLWpPHVXUpHG¶DJHQWGHULQoDJHGXUDQWOH
GHUQLHUULQoDJH6LGHVWDFKHVHWXQPDXYDLV
VpFKDJHVRQWXQSUREOqPHDXJPHQWH]
ODTXDQWLWpG¶DJHQWGHULQoDJHGLVWULEXpH
/¶LQGLFDWHXUVHUDIRQFpORUVTXHSOHLQHWVHUDSOXV
FODLUORUVTX¶LOHVWWHPSVGHUHPSOLU
3RXUDMRXWHUGHO¶DJHQWGHULQoDJHOLTXLGH
RXYUH]OHFRXYHUFOH9HUVH]GHO¶DJHQWGHULQoDJH
MXVTX¶jFHTXHOHOLTXLGHWRXFKHDXQLYHDXGH
UHPSOLVVDJHLQGLTXp)HUPH]OHFRXYHUFOH
&RPPHQWDMXVWHUODTXDQWLWpG¶DJHQW
GHULQoDJH
$SSX\H]HWWHQH]HQIRQFpODWRXFKH5,16(21/<
5,1d$*(6(8/(0(17 HW'(/$<67$57 'e/$,
'e0$55$*( SHQGDQWVHFRQGVMXVTX¶jFHTXH
O¶pFUDQDI¿FKHOHQLYHDXG¶DJHQWGHULQoDJH/H
IDLWG¶DSSX\HUVXUODWRXFKH'(/$<67$57 'e/$,
'e0$55$*( DXJPHQWHOHQLYHDX // /RUVTXHOHQLYHDXG¶DJHQWGHULQoDJHDWWHLQW/
O¶pFUDQUHYLHQGUDj/
/HIDLWG¶DSSX\HUVXUOHERXWRQ67$57
'e0$55$*( RXGHIDLUHXQHSDXVHSHQGDQW
TXHOTXHVVHFRQGHVFRQ¿UPHOHUpJODJHGXQLYHDX
G¶DJHQWGHULQoDJHO¶pFUDQDI¿FKHODGXUpHGX
F\FOH
3UHVVLRQGHO¶HDX
/DFDQDOLVDWLRQG¶DOLPHQWDWLRQG¶HDXFKDXGHDX
1HSDVWURSUHPSOLUD¿QG¶pYLWHUXQHTXDQWLWp
ODYHYDLVVHOOHGRLWIRXUQLUXQHSUHVVLRQG¶HDX
H[FHVVLYHGHPRXVVH(VVX\H]WRXVGpERUGHPHQWV HQWUHHWSVL
DYHFXQOLQJHKXPLGH
/DSUHVVLRQG¶HDXSHXWrWUHEDVVHORUVTX¶XQH
PDFKLQHjODYHURXOHVGRXFKHVIRQFWLRQQHQW
/HGLVWULEXWHXUFRQWLHQWDVVH]SRXUj
$WWHQGH]XQHUpGXFWLRQGHO¶XWLOLVDWLRQG¶HDX
ODYDJHVGpSHQGDQWGXUpJODJH
DYDQWGHGpPDUUHUOHODYHYDLVVHOOH
7HPSpUDWXUHGHO¶HDX
,QGLFDWHXU
&RPSDUWLPHQW
G¶DJHQWGH
ULQoDJH
&RXYHUFOH
G¶DJHQWGH
ULQoDJH
,03257$17
$YDQWGHGpPDUUHUXQF\FOHGHODYDJH
IDLWHVFRXOHUO¶HDXFKDXGHSRXUGpJDJHU
O¶HDXIUDvFKHGXWX\DG¶DUULYpHG¶HDX
/¶HDXFKDXGHHVWQpFHVVDLUHSRXUGHPHLOOHXUV
UpVXOWDWVGHODYDJHHWGHVpFKDJH3RXUGRQQHU
GHVUpVXOWDWVVDWLVIDLVDQWVO¶HDXDUULYDQWGDQVOH
ODYHYDLVVHOOHGRLWDYRLUXQHWHPSpUDWXUHG¶DX
PRLQVR) R& 3RXUYpUL¿HUODWpPSHUDWXUHGHO¶HDXDUULYDQW
GDQVOHODYHYDLVVHOOH
7RXUQH]OHURELQHWG¶HDXFKDXGHOHSOXV
SURFKHGXODYHYDLVVHOOHSHQGDQWTXHOTXHV
PLQXWHVSRUGpJDJHUO¶HDXIUDvFKGHVWX\XD[
7HQH]XQWKHUPRPqWUHGHERQERQVRXj
YLDQGHVRXVO¶HDXSRXUYpUL¿HUODWHPSpUDWHU
6LODWHPSpUDWXUHHVWLQIpULHXUHjR)
R& IDLUHDXPHQWHUOHUpJDJOHGX
WKHUPRVWDWGXFKDXIIHHDXSDUXQH
SHUVRQQHTXDOL¿pH
Í
5(0$548(
+($7'5<O¶RSWLRQHQFRPELQDLVRQDYHFO¶DJHQW
GHULQoDJHHW+,7(03:$6+DPpOLRUHUOHV
SHUIRUPDQFHVGHVpFKDJH/¶pQHUJLHQpFHVVDLUH
SRXUXWLOLVHUO¶RSWLRQ+($7'5<FRWHTXHOTXHV
FHQWVSDUF\FOH9RXVSRXYH]FKRLVLUGHQHSDV
VpOHFWLRQQHUO¶RSWLRQ+($7'5<PDLVLOYRXV
VHUDG¶DUWLFOHVGDQVYRWUHYDLVVHOOHQHVHURQWSDV
WRXWjIDLWVHFVjOD¿QGXF\FOH
(175(7,(1(71(772<$*(
)UpTXHQFHUHFRPPDQGpHSRXUQHWWR\HUYRV¿OWUHV
&KDUJHVSDU
VHPDLQH
6LYRXVIURWWH]YRVSODWV 6LYRXVJUDWWH]HWULQFH]YRV 6LYRXVODYH]YRWUHYDLVVHOOH
SODWVDYDQWOHFKDUJHPHQW
DYDQWOHFKDUJHPHQW
DYDQWOHFKDUJHPHQW
DXPRLV
7RXVOHVGHX[PRLV
8QHIRLVSDUDQQpH
7RXVOHVGHX[PRLV
8QHIRLVSDUDQQpH
8QHIRLVSDUDQQpH
8QHIRLVSDUDQQpH
8QHIRLVSDUDQQpH
8QHIRLVSDUDQQpH
)LOWUH)LQ
/H¿OWUH¿QHVWFRQoXSRXUUHFXHLOOLUGHVJURV
DUWLFOHVWHOVTXHGXYHUUHEULVpGHVRVHWGHV
IRVVHV/HV¿OWUHVGRLYHQWrWUHQHWWR\pVSRXU
RSWLPLVHUOHVSHUIRUPDQFHVGHODYDJHWRXWDXORQJ
GHODYLHGHYRWUHODYHYDLVVHOOH
3RXUUHWLUHUOH¿OWUH¿QFRPPHLQGLTXpOHWRXUQHU
jJDXFKHVRXOHYH]OHYLGHHWQHWWR\HUHQULQoDQW
$OLJQH]OHV
VRXVO¶HDXFRXUDQWHHWjUHPSODFHU3RXUUHPSODFHU
ÀqFKHV
WRXWVLPSOHPHQWLQYHUVHUOHVLQVWUXFWLRQVFLGHVVXV
HQYRXVDVVXUDQWTXHOHVÀqFKHVV¶DOLJQHQWHWYRXV
YRXVVHQWH]HWHQWHQGH]XQOpJHUFOLF,OSHXWrWUH )LOWUH*URVVLHU
QpFHVVDLUHG¶XWLOLVHUXQHpSRQJHRXXQHEURVVH
3RXUQHWWR\HUOH¿OWUHJURVVLHUHQOHYHUOH¿OWUH¿Q
GRXFHSRXUHQOHYHUOHVUpVLGXVGHO¶H[FqVGH
LOVXI¿WG¶HQOHYHUOH¿OWUHJURVVLHUGXIRQGGHOD
QRXUULWXUH
EDLJQRLUHODYHYDLVVHOOHHQVRXOHYDQWHWUHWLUH]OH
¿OWUH5LQFHUOH¿OWUHJURVVLHUHQOHWHQDQWVRXV
O¶HDXFRXUDQWHHWUHPSODFHUOH¿OWUHJURVVLHUHW¿Q
)LOWUH)LQ
)LOWUH*URVVLHU
([WpULHXU(VVX\HUDYHFXQGpWHUJHQWGRX[
HWGHO¶HDX5LQFHUHWVpFKHU
6RLQVGH'UDLQ$LU*DS
6LXQLQWHUYDOOHG¶DLUGHYLGDQJHDpWpLQVWDOOpSRXU
YRWUHODYHYDLVVHOOHHQFDVWUpDVVXUH]YRXVTX¶LO
VRLWSURSUHD¿QTXHOHODYHYDLVVHOOHVHYLGDQJH
DGpTXDWHPHQW8QLQWHUYDOOHG¶DLUGHYLGDQJHHVW
KDELWXHOOHPHQWPRQWpVXUOHGHVVXVGXFRPSWRLU
HWSHXWrWUHLQVSHFWpHQHQOHYDQWOHFRXYHUFOH
&HODQHIDLWSDVSDUWLHGHYRWUHODYHYDLVVHOOHHW
Q¶HVWSDVFRXYHUWSDUODJDUDQWLH
$9$17'¶$33(/(5 VROXWLRQVDX[SUREOpPHVXVXHOV
3URWHFWLRQKLYHUQDOH
/DYDLVVHOOHQ¶HVWSDVSURSUH
8QODYHYDLVVHOOHODLVVpjXQHQGURLWQRQFKDXIIp
GRLWrWUHSURWpJpGXJHO'HPDQGH]jXQH
SHUVRQQHTXDOL¿pHGHIDLUHFHTXLVXLW
&KRLVLUXQF\FOHTXLSHUPHWXQWHPSGH
ODYDJHSOXVORQJ
&KRLVLVVH]O¶RSWLRQGHODYDJH6DOXW7HPS
'HGpEUDQFKHUOHVVHUYLFHV
G¶DOLPHQWDWLRQ
/DSUHVVLRQG¶HDXGHYRWUHPDLVRQSHXWrWUH
WURSEDVVH(OOHGRLWrWUHFRPSULVHHQWUH
HWOLYUHVSDUSRXFHFDUUp
)HUPH]OHFRXUDQWpOHFWULTXHDXODYHYDLVVHOOH
DODVRXUFHG¶DOLPHQWDWLRQHQUHWLUDQWOHV
IXVLEOHVRXIHUPDQWOHGLVMRQFWHXUGHFLUFXLW
9HUL¿HUODWHPSpUDWXUHGHO¶HDXUHQWUDQWH
(OOHGHYUDLWHWUHG¶DXPRLQVR& R) 9RLU)DFWHXUVDIIHFWDQWOHUHQGHPHQW )HUPH]O¶DOLPHQWDWLRQG¶HDX
3ODFH]XQUpFLSLHQWVRXVOHURELQHWG¶DUULYpH
G¶HDX'pEUDQFKH]ODFDQDOLVDWLRQG¶HDXGX
URELQHWG¶DUULYHHG¶HDXHWYLGDQJH]GDQVOH
UpFLSLHQW
9pUL¿HUODGXUHWpGHO¶HDX6LO¶HDXHVWWUqV
GXUHLOSHXWrWUHQpFHVVDLUHG¶LQVWDOOHU
XQDGRXFLVVHXUG¶HDX 9RLU'RVDJHGX
GpWHUJHQW
'pFRQQHFWH]OHWX\DXGHYLGDQJHGHOD
SRPSHHWYLGDQJH]O¶HDXGDQVOHUpFLSLHQW
8WLOLVHUXQGpWHUJHQWTXLQ¶DSDVSULV
O¶KXPLGLWp
6¶DVVXUHUTXHO¶HQWRQQRLUGXSDQHUVXSpULHXU
Q¶HVWSDVERXFKp
6¶DVVXUHUTX¶DXFXQREMHWQ¶HPSrFKHOH
PRXYHPHQWURWDWLIGHVEUDVGHODYDJH
3RXUUpWDEOLUOHVHUYLFH
5HEUDQFKH]O¶HDXOHWX\DXGHYLGDQJHHWOH
FRXUDQWpOHFWULTXH
2XUYH]O¶HDXHWOHFRXUDQWpOHFWULTXH
5HPSOLUOHVGHX[GLVWULEXWHXUVGHGpWHUJHQW
HWIDLUHIRQFWLRQQHUOHODYHYDLVVHOOHHQF\FOH
32:(53/86HW+($9<:$6+
9pUL¿H]OHVFRQQH[LRQVSRXUDVVXUHUTX¶HOOHV
VRQWGpQXpHVGHIXLWH
$9$17'¶$33(/(5 VROXWLRQV
DX[SUREOpPHVXVXHOV
Í
5(0$548(
3RXUREWHQLUOHVPHLOOHXUVUpVXOWDWVGHYRWUHODYH
YDLVVHOOHYLVLWH]ZZZGLVKZDVKLQJH[SHUWFRPGHV
FRQVHLOVJpQpUDX[FRQFHUQDQWODSHUIRUPDQFHHWOH
IRQFWLRQQHPHQWGHYRWUHODYHYDLVVHOOH
9DLVVHOOHTXLQHVHFKHSDV
6pOHFWLRQQHUO¶RSWLRQVpFKDJHjFKDXG
6¶DVVXUHUTXOHGLVWULEXWHXUGHSURGXLWGH
ULQoDJHHVWSOHLQ
$XJPHQWHUODTXDQWLWpGHSURGXLWGHULQoDJH
9RLU3URGXLWGHULQoDJH
9pUL¿HUODWHPSpUDWXUHGHO¶HDXUHQWUDQWH
$VVXUH]YRXVTX¶HOOHHVWG¶DXPRLQVR&
R)
6¶DVVXUHUTXHOHFKDUJHPHQWHVWHIIHFWXp
FRUUHFWHPHQW(YLWH[G¶DFFROHUOHVXVWHQVLOHV
/HVREMHWVHQSODVWLTXHSHXYHQWUHTXpULUXQ
VpFKDJHPDQXHO
/HVYHUUHVjIRQGFRQFDYHSHXYHQWUHFHXLOOLU
GHO¶HDX
9DLVVHOOHEUpFKpH
$YDQWGHIDLUHDSSHOjXQWHFKLFLHQ
FRQVXOWH]ODOLVWHTXLVXLW&HODSHXWYRXV
pSDUJQHUGXWHPSVHWGHO¶DUJHQW&HWWH
OLVWHSRUWHVXUGHVSUREOqPHVG¶XWLOLVDWLRQ
FRXUDQWHTXLQHVRQWFDXVpVQLSDUXQGpIDXW
GHIDEULFDWLRQQLSDUXQPDWpULDOGpIHFWXHX[
GHYRWUHODYHYDLVVHOOH
&KDUJHUOHODYHYDLVVHOOHDYHFVRLQHWQHSDV
VXUFKDUJHU 9RLU3UpSDUDWLRQHWFKDUJHPHQW
GHODYDLVVHOOH 3ODFHUOHVXVWHQVLOHVIUDJLOHVGDQVOHSDQLHU
VXSHULHXU
3RXUSOXVGHVpFXULWpSODFHUOHVYHUUHVFRQWUH
OHVWLJHVGXSDQLHUVXSpULHXUHWQRQVXUOHV
WLJHV
&KDUJHUOHVXVWHQVLOHVGHWHOOHVRUWHTX¶LOV
QHUHPXHQWSDVOLEUHPHQWTXDQGRQWLUHRX
VRUWOHSDQLHU)DLUHFRXOLVVHUOHVSDQLHUV
OHQWHPHQWGDQVOHVGHX[VHQV
6¶DVVXUHUTXHOHVJUDQGVYHUUHVHWOHVYHUUHV
jSLHGQHWRXFKHQWSDVOHKDXWGHODFXYH
TXDQGOHSDQLHUHVWGDQVODFXYH
$9$17'¶$33(/(5 VROXWLRQVDX[SUREOpPHVXVXHOV
(DXGDQVOHIRQGGHODFXYH
6LGHO¶HDXUHVWHDXIRQGGHODFXYHDSUqVTXH
OHF\FOHVRLWWHUPLQpFHQ¶HVWSDVQRUPDO
'DQVFHFDVOHODYHYDLVVHOOHQHYLGDQJHSDV
FRUUHFWHPHQW 9RLUODUXEULTXH/HODYH
YDLVVHOOHQHYLGDQJHSDVFRUUHFWHPHQW )XLWHGXODYHYDLVVHOOH
8WLOLVHUXQLTXHPHQWXQGpWHUJHQWQHXI
FRQoXSRXUOHVODYHYDLVVHOOHVDXWRPDWLTXHV
0HVXUHUOHGpWHUJHQWDYHFVRLQ(VVD\HUXQH
PDUTXHGLIIpUHQWH
7DFKHVRXSHOOLFXOHVEODQFKDWUHVVXUOD
YHUUHULHHWOHVDVVLHWWHV
9pUL¿HUODGXUHWpGHO¶HDX3RXUGHO¶HDX
WUqVGXUHLOSHXWrWUHQpFHVVDLUHG¶LQVWDOOHU
XQDGRXFLVVHXUG¶HDX 9RLU'RVDJHGX
GpWHUJHQW 9DLVVHOOHWDFKpHRXGpFRORUpH
/HWKpRXOHFDIpSHXYHQWWDFKHUOHV
WDVVHV3RXUUHWLUHUOHVWDFKHVOHVODYHU
DODPDLQGDQVXQHVROXWLRQFRPSRVpHGH
PO WDVVH G¶HDXGH-DYHOHWG¶XQ
OLWUHG¶HDXWLqGH5LQFHUjIRQG
'HVGpS{WVGHIHUGDQVO¶HDXSHXYHQW
FDXVHUXQ¿OPMDXQHRXPDUURQ,QVWDOOHU
XQ¿OWUHVSpFLDOGDQVODFDQDOLVDWLRQSHXW
UpVRXGUHFHSUREOqPH 9RLU(QOHYHUOHV
WDFKHVHWSHOOLFXOH
/DWHPSpUDWXUHGHO¶HDXSHXWrWUHWURS
EDVVH(YLWHUOHVWHPSpUDWXUHVWURSKDXWHV
RXWURSEDVVHV 9RLU)DFWHXUVDIIHFWDQWOH
UHQGHPHQW
(YLWH]GHVXUFKDUJHURXGHFKDUJHU
LQFRUUHFWHPHQWOHODYHYDLVVHOOH 9RLU
3UpSDUDWLRQHWFKDUJHPHQWGHODYDLVVHOOH
8WLOLVHUGXGpWHUJHQWTXLQ¶DSDVSULVO¶KXPLGLWp
HWTXLHVWQHXI8QGpWHUJHQWWURSYLHX[SHXW
rWUHLQHI¿FDFH
6¶DVVXUHUTXHOHGLVWULEXWHXUGHSURGXLWGH
ULQoDJHHVWSOHLQ
9pUL¿HUTX¶XQHTXDQWLWpDGpTXDWHGH
GpWHUJHQWHVWXWLOLVpHHQUDSSRUWDYHFOHF\FOH
VpOHFWLRQQp 9RLU'LVWULEXWHXUGHGpWHUJHQW
/DSUHVVLRQGHO¶HDXGHYRWUHPDLVRQSHXWrWUH
WRSEDVVH(OOHGRLWrWUHG¶DXPRLQVj
OLYUHVSDUSRXFHFDUUp
/¶XWLOLVDWLRQG¶XQHWURSJUDQGHTXDQWLWpGH
GpWHUJHQWGDQVGHO¶HDXGRXFHRXDGRXFH
SURYRTXHFHWWHSpOOLFXOHTXLQHSHXWrWUH
HQOHYpH
$MXVWHUODTXDQWLWpGHGpWHUJHQWG¶DSUqV
ODGXUHWpGHO¶HDX 9pUL¿HU'RVDJHGX
GpWHUJHQW
$ELDVVHUODWHPSpUDWXUH
8WLOLVHUO¶RSWLRQVpFKDJHjIURLG
'pWHUJHQWUHVWDQWGDQVOHVUpVHUYRLUV
/HGpWHUJHQWSHXWrWUHYLHX[/HMHWHUHW
XWLOLVHUGXGpWHUJHQWQHXU
6¶DVVXUHUTXHO¶HDXSHXWDWWHLQGUHOH
GLVWULEXWHXU
9pUL¿HUTXHOHF\FOHHVWWHUPLQp
9pUL¿HUTXHOHVXVWHQVLOHVQ¶HPSrFKHQWSDVOH
GLVWULEXWHXUGHGpWHUJHQWGHV¶RXYULU
&HUWDLQHVQRUULWXUHVWUqVDFLGHVSHXYHQW
HQWUDvQHUXQHGpFRORUDWLRQG¶XVWHQVLOV
HQDFLHULQR[\GDEOHRXHQSODVWLTXH
VLODYDLVVHOOHUHVWHORQJWHPSVGDQVOH
ODYHYDLVVHOOH8WLOLVH]5,16(21/<
RXULQFH]jODPDLQVLYRXVQHPHWWH]
SDVLPPpGLDWHPHQWOHODYHYDLVVHOOHHQ
PDUFKH
0pODQJHUGHVXVWHQVLOHVHQDFLHU
LQR[\GDEOHHWOHXVWHQVLOHVHQDUJHQWGDVOH
PrPHSDQLHUSHXWGpWpULRUHUOHVODPHVHQ
DFLHULQR[\GDEOH(QUqJOHJpQpUDOHpYLWH]
GHPpODQJHUO¶DFLHUHWO¶DUJHQW
/HVEUXLWHVGHIRQFWLRQQHPHQWQRUPDO
TXHYRXVHQWHQGH]
/HVEUXLWVQRUPDX[FRPSUHQQHQWOH
UHPSOLVVDJHODFLUFXODWLRQG¶HDXHWOHEUXLW
GXPRWHXU
,O\DXQFKDQJHPHQWQRWDEOHGHEUXLW
TXDQGOHODYDJHSDVVHGXEUDVGHODYDJH
LQIpULHXUDXEUDVFHQWUDO&HODHVWQRUPDO
FDUFKDTXHEUDVGHODYDJHDVRQSURSUH
EUXLW
,OHVWQRUPDOSRXUXQODYHYDLVVHOOHG¶DYRLU
XQHSDXVH SDVGHEUXLW TXDQGOHODYDJH
SDVVHGXEUDVLQIpULHXUDXEUDVFHQWUDO
/HODYHYDLVVHOOHQHIRQFWLRQQHSDV
/HVXVWHQVLOHVHQDOXPLQLXPSHXYHQW
ODLVVHUGHVWUDFHVJULVHVQRLUHVORUVTX¶LOV
VRQWIURWWpVFRQWUHG¶DXWUHVXVWHQVLOHV
&KDUJHUFRUUHFWHPHQWOHVSDQLHUV
3HOOLFXOpEODQFKDWUH
5HQYHUVHUGXSURGXLWGHULQoDJHSHXW
FUpHUXQH[FqVGHPRXVHHWSURYRTXHUXQ
GpERUGHPHQW(VVX\HUWRXWOLTXLGHUHQYHUVp
DYHFXQFKLIIRQPRXLOOH
9pUL¿HUTXHOHODYHYDLVVHOOHHVWGH
QLYHDX 9RLU,QVWUXFWLRQVG¶LQVWDOODWLRQ &¶HVWO¶HDXG¶DOLPHQWDWLRQDFWLYpH"
$9$17'¶$33(/(5 VROXWLRQVDX[SUREOpPHVXVXHOV
/HF\FOHGXUHORQJWHPSV
(VWFHTXHOHF\FOHFRPSRUWHXQUHWDUGGH
FKDXIIDJHG¶HDX"
(VWFHTXHO¶RSWLRQGpPDUUDJHUHWDUGpj
pWpVpOHFWLRQQpH"
/¶RSWLRQGHGpVLQIHFWLRQjWHOOHpWp
VpOHFWLRQQpH"
/HODYHYDLVVHOOHQHYLQGDQJHSDV
FRUUHFWHPHQW
6LOHODYHYDLVVHOOHDXQEUR\HXUG¶DOLPHQW
V¶DVVXUHUTXHOHEUR\HXUHVWYLGH
9pUL¿HUTXHOHERXFKRQG¶DUUrWDpWpHQOHYpj
O¶LQWpULHXUGXEUR\HXUG¶DOLPHQW
9pUL¿HUTXHOHER\DXGHGUDLQDJHQ¶HVWSDV
HQURXOp
6¶DVVXUHUTXHOHF\FO\HVWHUPLQpHWQRQHQ
SDXVH
(QOHYHUOHVWDFKHVHWOHVSpOOLFXOHV
'HO¶HDXGXUHSHXWSURYRTXHUGHVGpS{WVGH
FDOFDLUHTXLV¶DFFXPXOHQWjO¶LQWpULHXUGXODYH
YDLVVHOOH/HVDVVLHWWHVHWOHVYHUUHSHXYHQWDXVVL
DYRLUGHVWDFKHVHWGHVSpOOLFXOHVSRXUXQFHUWDLQ
QRPEUHGHUDLVRQV 9RLU7DFKHVHWSpOOLFXOHV
EODQFKDWUHVVXUODYHUUHULHHWOHVDVVLHWWHV 3RXU
HQOHYHUOHVGpS{WVWDFKHVHWSHOOLFXOHVQHWWR\HU
HQXWLOLVDQWOHVLQGLFDWLRQVVXLYDQWHV
&KDUJHUOHVDVVLHWWHVHWOHVYHUUHVGHPDQLqUH
QRUPDOH1HSDVPHWWUHGHVXVWHQVLOHVHQ
PpWDORXGHO¶DUJHQWHULH
1HSDVPHWWUHGHGpWHUJHQW
6pOHFWLRQQHUOHF\FOH1250$/:$6+)HUPHU
ODSRUWHjIRQG(QIRQFHUOHERXWRQ67$57
&$1&(/
3HUPHWWUHDXODYHYDLVVHOOHGHIRQFWLRQQHU
MXVTX¶jFHTX¶LOGpPDUUHOHVHFRQG
UHPSOLVVDJHG¶HDX HQYLURQPLQXWHV 'pEORTXHURXYULUODSRUWHHWYHUVHUWDVVHV
GHYLQDLJUHEODQFGDQVOHIRQGGXODYH
YDLVVHOOH
)HUPHUODSRUWHjIRQGHWODLVVHUOHF\FOHVH
WHUPLQHU
/HODYHYDLVVHOOHDXQHRGHXU
/DYDLVVHOOHVDOHODLVVpHGDQVOHODYHYDLVVHOOH
WURSORQJWHPSVSHXWDYRLUXQHRGHXU
8WLOLVHUOHF\FOH5,16(21/<
,O\DXQHRGHXUGHQHXITXDQGLOYLHQWG¶rWUH
LQVWDOOp&¶HVWQRUPDO
9pUL¿HUTXHOHODYHYDLVVHOOHYLGDQJH
FRUUHFWHPHQW 9RLU/HODYHYDLVVHOOHQH
YLGDQJHSDVFRUUHFWHPHQW 5HPDUTXH6LFHVFRQGLWLRQVSHUVLVWHQWXQH
LQVWDOODWLRQG¶DGRXFLVVHXUG¶HDXSHXWrWUH
QpFHVVDLUH
7DFKHVjO¶LQWpULHXUGHODFXYH
/DYHUGHJUDQGHVTXDQWLWpVGHYDLVVHOOH
DYHFGHVGpS{WVGHWRPDWHVSHXWFDXVHUXQ
DVSHFWURVpRUDQJp&HFLQ¶DIIHFWHSDVOH
UHQGHPHQWHWGLVSDUDLWUDSURJUHVVLYHPHQW
DXFRXUVGXWHPSV8QSUpULQoDJHHW
O¶XWLOLVDWLRQGXF\FOH5,16(21/<UpGXLUD
O¶DSSDULWLRQGHVWDFKHV/¶XWLOLVDWLRQGH
O¶RSWLRQVpFKDJHjIURLGGLPLQXHUDpJDOHPHQW
O¶DSSDULWLRQGHVWDFKHV
*$5$17,(
<RXUDSSOLDQFHLVFRYHUHGE\DRQH\HDUOLPLWHGZDUUDQW\)RURQH\HDUIURP\RXURULJLQDOGDWHRI
SXUFKDVH(OHFWUROX[ZLOOSD\DOOFRVWVIRUUHSDLULQJRUUHSODFLQJDQ\SDUWVRIWKLVDSSOLDQFHWKDWSURYH
WREHGHIHFWLYHLQPDWHULDOVRUZRUNPDQVKLSZKHQVXFKDSSOLDQFHLVLQVWDOOHGXVHGDQGPDLQWDLQHG
LQDFFRUGDQFHZLWKWKHSURYLGHGLQVWUXFWLRQV
([FOXVLRQV
7KLVZDUUDQW\GRHVQRWFRYHUWKHIROORZLQJ
3URGXFWVZLWKRULJLQDOVHULDOQXPEHUVWKDWKDYHEHHQUHPRYHGDOWHUHGRUFDQQRWEHUHDGLO\GHWHUPLQHG
3URGXFWWKDWKDVEHHQWUDQVIHUUHGIURPLWVRULJLQDORZQHUWRDQRWKHUSDUW\RUUHPRYHGRXWVLGH
WKH86$RU&DQDGD
5XVWRQWKHLQWHULRURUH[WHULRURIWKHXQLW
3URGXFWVSXUFKDVHG³DVLV´DUHQRWFRYHUHGE\WKLVZDUUDQW\
)RRGORVVGXHWRDQ\UHIULJHUDWRURUIUHH]HUIDLOXUHV
3URGXFWVXVHGLQDFRPPHUFLDOVHWWLQJ
6HUYLFHFDOOVZKLFKGRQRWLQYROYHPDOIXQFWLRQRUGHIHFWVLQPDWHULDOVRUZRUNPDQVKLSRUIRUDSSOLDQFHV
QRWLQRUGLQDU\KRXVHKROGXVHRUXVHGRWKHUWKDQLQDFFRUGDQFHZLWKWKHSURYLGHGLQVWUXFWLRQV
6HUYLFHFDOOVWRFRUUHFWWKHLQVWDOODWLRQRI\RXUDSSOLDQFHRUWRLQVWUXFW\RXKRZWRXVH\RXUDSSOLDQFH
([SHQVHVIRUPDNLQJWKHDSSOLDQFHDFFHVVLEOHIRUVHUYLFLQJVXFKDVUHPRYDORIWULPFXSERDUGV
VKHOYHVHWFZKLFKDUHQRWDSDUWRIWKHDSSOLDQFHZKHQLWLVVKLSSHGIURPWKHIDFWRU\
6HUYLFHFDOOVWRUHSDLURUUHSODFHDSSOLDQFHOLJKWEXOEVDLU¿OWHUVZDWHU¿OWHUVRWKHU
FRQVXPDEOHVRUNQREVKDQGOHVRURWKHUFRVPHWLFSDUWV
6XUFKDUJHVLQFOXGLQJEXWQRWOLPLWHGWRDQ\DIWHUKRXUZHHNHQGRUKROLGD\VHUYLFHFDOOVWROOVIHUU\
WULSFKDUJHVRUPLOHDJHH[SHQVHIRUVHUYLFHFDOOVWRUHPRWHDUHDVLQFOXGLQJWKHVWDWHRI$ODVND
'DPDJHVWRWKH¿QLVKRIDSSOLDQFHRUKRPHLQFXUUHGGXULQJLQVWDOODWLRQLQFOXGLQJEXWQRW
OLPLWHGWRÀRRUVFDELQHWVZDOOVHWF
'DPDJHVFDXVHGE\VHUYLFHVSHUIRUPHGE\XQDXWKRUL]HGVHUYLFHFRPSDQLHVXVHRISDUWVRWKHUWKDQ
JHQXLQH(OHFWUROX[SDUWVRUSDUWVREWDLQHGIURPSHUVRQVRWKHUWKDQDXWKRUL]HGVHUYLFHFRPSDQLHVRU
H[WHUQDOFDXVHVVXFKDVDEXVHPLVXVHLQDGHTXDWHSRZHUVXSSO\DFFLGHQWV¿UHVRUDFWVRI*RG
',6&/$,0(52),03/,(':$55$17,(6/,0,7$7,212)5(0(',(6
&86720(5¶662/($1'(;&/86,9(5(0('<81'(57+,6/,0,7(':$55$17<6+$//%(352'8&7
5(3$,5255(3/$&(0(17$63529,'('+(5(,1&/$,06%$6('21,03/,(':$55$17,(6
,1&/8',1*:$55$17,(62)0(5&+$17$%,/,7<25),71(66)25$3$57,&8/$5385326($5(
/,0,7('7221(<($5257+(6+257(673(5,2'$//2:('%</$:%87127/(667+$121(
<($5(/(&752/8;6+$//127%(/,$%/()25&216(48(17,$/25,1&,'(17$/'$0$*(668&+
$63523(57<'$0$*($1',1&,'(17$/(;3(16(65(68/7,1*)520$1<%5($&+2)7+,6
:5,77(1/,0,7(':$55$17<25$1<,03/,(':$55$17<620(67$7(6$1'3529,1&(6'2
127$//2:7+((;&/86,2125/,0,7$7,212),1&,'(17$/25&216(48(17,$/'$0$*(6
25/,0,7$7,216217+('85$7,212),03/,(':$55$17,(6627+(6(/,0,7$7,21625
(;&/86,2160$<127$33/<72<287+,6:5,77(1:$55$17<*,9(6<2863(&,),&/(*$/
5,*+76<280$<$/62+$9(27+(55,*+767+$79$5<)52067$7(7267$7(
,I<RX1HHG6HUYLFH
.HHS\RXUUHFHLSWGHOLYHU\VOLSRUVRPHRWKHUDSSURSULDWHSD\PHQWUHFRUGWRHVWDEOLVKWKHZDUUDQW\
SHULRGVKRXOGVHUYLFHEHUHTXLUHG,IVHUYLFHLVSHUIRUPHGLWLVLQ\RXUEHVWLQWHUHVWWRREWDLQDQG
NHHSDOOUHFHLSWV6HUYLFHXQGHUWKLVZDUUDQW\PXVWEHREWDLQHGE\FRQWDFWLQJ(OHFWUROX[DWWKH
DGGUHVVHVRUSKRQHQXPEHUVEHORZ
7KLVZDUUDQW\RQO\DSSOLHVLQWKH86$DQG&DQDGD,QWKH86$\RXUDSSOLDQFHLVZDUUDQWHG
E\(OHFWUROX[0DMRU$SSOLDQFHV1RUWK$PHULFDDGLYLVLRQRI(OHFWUROX[+RPH3URGXFWV,QF,Q
&DQDGD\RXUDSSOLDQFHLVZDUUDQWHGE\(OHFWUROX[&DQDGD&RUS(OHFWUROX[DXWKRUL]HVQRSHUVRQWR
FKDQJHRUDGGWRDQ\REOLJDWLRQVXQGHUWKLVZDUUDQW\2EOLJDWLRQVIRUVHUYLFHDQGSDUWVXQGHUWKLV
ZDUUDQW\PXVWEHSHUIRUPHGE\(OHFWUROX[RUDQDXWKRUL]HGVHUYLFHFRPSDQ\3URGXFWIHDWXUHVRU
VSHFL¿FDWLRQVDVGHVFULEHGRULOOXVWUDWHGDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFH
86$
)ULJLGDLUH
'DYLG7D\ORU'ULYH
&KDUORWWH1&
&DQDGD
(OHFWUROX[&DQDGD&RUS
7HUU\)R[:D\
0LVVLVVDXJD2QWDULR&DQDGD
/9(
">
/
Descargar
Solo un recordatorio amistoso. Puedes ver el documento aquí mismo. Pero lo más importante es que nuestra IA ya lo ha leído. Puede explicar cosas complejas en términos sencillos, responder a tus preguntas en cualquier idioma y ayudarte a navegar rápidamente incluso por los documentos más largos o complicados.
Enlace público actualizado
Se ha actualizado el enlace público a tu chat. Puedes ver y gestionar tus enlaces de chat después del registro aquí.