Frigidaire FPID2495QF3B Manuel utilisateur
PDF
Documento
7RXWjSURSRVGH
O XWLOLVDWLRQHW
O HQWUHWLHQ
GHYRWUH'LVKZDVKHU
7$ % / ( 2 ) & 2 1 7 ( 1 7 6
'LVWULEXWHXUHW'pWHUJHQWV (QUHJLVWUHPHQWGH3URGXLW
)DFWHXUVTXL$IIHFWHOH5HQGPHQW
&DUDFWpULVWLTXHVGH/DYH9DLVVHOOH
(QWUHWLHQHWQHWWR\DJH )RQFWLRQQHPHQWGH/¶DSSDUHLO
$YDQW'¶DSSHOHU 3UpSDUDWLRQHW&KDUJHPHQW
*DUDQWLH
GH/D9DVLVVHOOH
ZZZIULJLGDLUHFRP86$ZZZIULJLGDLUHFD&DQDGD
$1&5HY$ 0DUFK
0HVXUHVGHVpFXULWpLPSRUWDQWHV
0(685(6'(6e&85,7e,03257$17(6
$9(57,66(0(17
/RUVTXHYRXVXWLOLVH]YRWUHODYHYDLVVHOOHVXLYUH
OHVSUpFDXWLRQVGHEDVH\FRPSULVFHTXLVXLW
3RXUYRWUHVpFXULWp
/LVH]WRXWHVOHVLQVWUXFWLRQVDYDQWGHIDLUH
IRQFWLRQQHUYRWUHODYHYDLVVHOOH
1HPRGL¿H]SDVOHVFRPPDQGHV
6LOHODYHYDLVVHOOHYLGDQJHGDQVXQEUR\HXUj
GpFKHWVDVVXUH]YRXVTXHFHGHUQLHUHVW
FRPSOqWHPHQWYLGHDYDQWGHPHWWUHHQPDUFKH
OHODYHYDLVVHOOH
'pEUDQFKH]O¶DOLPHQWDWLRQpOHFWULTXHDXODYH
YDLVVHOOHDYDQWG¶HQWUHSUHQGUHWRXWWUDYDLO
G¶HQWUHWLHQRXGHUpSDUDWLRQ
3RXUUDQJHUOHVDUWLFOHVGDQVOHODYHYDLVVHOOH
1¶XWLOLVH]YRWUHODYHYDLVVHOOHTXHVHORQOHV
LQVWUXFWLRQVLQFOXVHVGDQVFHJXLGHG¶HQWUHWLHQ
HWG¶XWLOLVDWLRQ
5DQJHUOHVFRXWHDX[HWDUWLFOHVSRLQWXV
SRXUTX¶LOVQHULVTXHQWSDVG¶HQGRPPDJHU
OHMRLQWGHODSRUWHRXODFXYH
/HVLQVWUXFWLRQVFRQWHQXHVGDQVOHSUpVHQW
JXLGHG¶HQWUHWLHQHWG¶XWLOLVDWLRQQHYLVHQWSDV
jFRXYULUWRXWHVOHVVLWXDWLRQVTXLSRXUUDLHQWVH
SUpVHQWHU)DLWHVSUHXYHGHVHQVSUDWLTXHHW
SUHQH]OHVSUpFDXWLRQVTXLV¶LPSRVHQWORUVGH
O¶LQVWDOODWLRQO¶XWLOLVDWLRQHWO¶HQWUHWLHQGHWRXW
DSSDUHLOpOHFWURPpQDJHU
3ODFHUOHVFRXWHDX[HWDUWLFOHVSRLQWXV
PDQFKHVYHUVOHKDXWSRXUUpGXLUHOH
ULVTXHGHFRXSXUHV
/(&,5&8,7e/(&75,48('(&(/$9(
9$,66(//('2,7Ç75(0,6¬/$7(55(/LVH]
OHVLQVWUXFWLRQVG¶LQVWDOODWLRQSRXUGHSOXV
DPSOHVLQIRUPDWLRQV
&HODYHYDLVVHOOHHVWFRQoXSRXUIRQFWLRQQHU
DYHFXQFRXUDQWUpVLGHQWLHOQRUPDO YROWV
KHUW] 8WLOLVH]XQFLUFXLWpTXLSpG¶XQ
IXVLEOHRXXQGLVMRQFWHXUGHDPSqUHV
8WLOLVH]XQIXVLEOHGHDPSqUHVVLOHODYH
YDLVVHOOHHVWFRQQHFWpDYHFXQEUR\HXUj
GpFKHWV
1HIDLWHVSDVIRQWLRQQHUOHODYHYDLVVHOOHVL
WRXVOHVSDQQHDX[GHFDUURVVHULHQHVRQWSDV
FRUUHFWHPHQWHQSODFH
3RXUpYLWHUTX¶XQHSHUVRQQHSXLVVH
V¶HQIHUPHUjO¶LQWpULHXUGHO¶DSSDUHLOHWRX\
VXIIRTXHUUHWLUH]ODSRUWHRXOHPpFDQLVPH
GHYHUURXLOODJHGHSRUWHGHWRXWODYHYDLVVHOOH
LQXWLOLVpRXPLVDX[UHEXWV
7HQH]YRVEpEpVHWHQIDQWVORLQGXODYH
YDLVVHOOHHQIRQFWLRQQHPHQW
1HODLVVH]SDVYRVHQIDQWVIDLUHXQHXWLOLVDWLRQ
DEXVLYHV¶DVVHRLUJULPSHURXMRXHUVXUOD
SRUWHRXOHVSDQLHUVGXODYHYDLVVHOOH
8WLOLVH]VHXOHPHQWOHVGpWHUVLIVHWDJHQWVGH
ULQoDJHUHFRPPDQGpVSRXUODYHYDLVVHOOH
3ODFH]OHVGpWHUVLIVHWDJHQWVGHULQoDJHKRUV
GHODSRUWpHGHVHQIDQWV
3RXUUpGXLUHOHULVTXHGHEOHVVXUHQHSDV
ODLVVHUOHVHQIDQWVMRXHUGDQVRXVXUOHODYH
YDLVVHOOH
1HODYH]SDVOHVDUWLFOHVHQSODVWLTXHjPRLQV
G¶LQGLFDWLRQFRQWUDLUHVXUOHVpWLTXHWWDV6¶LOQ
\jDXFXQHLQGLFDWLRQjFHWHIIHWYpUL¿H]DYHF
OHIDEULFDQW/HVDUWLFOHVQRQUHFRPPDQGpV
SRXUrWUHODYpVDXODYHYDLVVHOOHULVTXHQWGH
IRQGUHHWGHFUpHUXQUHLVTXHG¶LQFHQGLH
'DQVFHUWDLQVFRQGLWLRQVLOHVWSRVVLEOHTX¶LO
VHSURGXLVHXQHIRUPDWLRQG¶K\GURJqQHGDQV
ODFDQDOLVDWLRQG¶HDXFKDXGHLQXWLOLVpHGHSXLV
VHPDLQHVRXSOXV/¶+<'52*Ê1((6781
*$=(;3/26,)6LODFDQDOLVDWLRQG¶HDXFKDXGH
Q¶DSDVpWpXWLOLVpHSHQGDQWXQWHOODSVGH
WHPSVRXYUH]WRXVOHVURELQHWVG¶HDXFKDXGH
HWODLVVH]OFRXOHUO¶HDXSHQGDQWSOXVLHXUV
PLQXWHVDYDQWG¶XWLOLVHUOHODYHYDLVVHOOH&HFL
SHUPHWWUDG¶pYDFXHUWRXWK\GURJqQHDFFXPXOp
/¶+<'52*Ê1((6781*$=,1)/$00$%/(
1HIXPH]RXQ¶DOOXPH]DXFXQHÀDPPHGDQV
XQHWHOOHVLWXDWLRQ
/HVUpSDUDWLRQVGRLYHQWrWUHIDLWHVSDUXQ
WHFKLFLHQTXDOL¿p
1HWRXFKH]SDVO¶pOpPHQWFKDXIIDQWSHQGDQW
RXLPPpGLDWHPHQWDSUqVO¶XWLOLVDWLRQ
1¶HQWUHSRVH]HWQ¶XWLOLVH]SDVG¶HVVHQFHV
HWFRPEXVWLEOHVRXG¶DXWUHVSURGXLWV
LQÀDPPDEOHVjSUR[LPLWpGHFHWDSSDUHLORXGH
WRXWDXWUHDSSDUHLOpOHFWURPpQDJHU
$9(57,66(0(17
&HSLFWRJUDPPHYLVHjYRXVDYHUWLUGHVLWXDWLRQV
GDQJHUHXVHVVXVFHSWLEOHVGHFDXVHUGHV
EOHVVXUHVJUDYHVGHVEUOXUHVXQLQFHQGLHRX
GHVFKRFVpOHFWULTXHV
$9(57,66(0(17
3RXUUHGXLUHOHVULVTXHVG¶LQFHQGLHGHFKRF
HOHFWULTXHRXGHEOHVVXUHVHQXWLOLVDQWYRWUH
ODYHYDLVVHOOHVXLYH]OHVSUHFDXWLRQVTXL
V¶LPSRVHQWLQFOXDQWFHOOHVTXLVXLYHQW
&216(59(5&(6,16758&7,216
(15(*,675(0(17'(352'8,7
0HUFLGHFKRLVLU)ULJLGDLUH
&H G¶XWLOLVDWLRQ/HJXLGHGHVRLQIDLWSDULHGH
QRWUHHQJDJHPHQWjODVDWLVIDFWLRQGXFOLHQWHW
GHTXDOLWpXSURGXLWGXUDQWWRXWHODGXUHHGHYLD
GHYRWUHQRXYHODSSDUHLO
1RXVUHJDUGRQVYRWUHDFKDWFRPPH
FRPPHQFHPHQWG¶XQUDSSRUW3RXUDVVXUHU
QRWUHFDSDFLWpGHFRQWLQXHUGHYRXVVHUYLU
HPSOR\HUFHWWHSDJHSRXUHQUHJLVWUHU
O¶LQIRUPDWLRQVXUOHSURGXLWLPSRUWH
BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
'DWH'¶$FKDW
BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
1XPpUR'H7\SH
BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
1XPpUR'H6pULH
/¶HQUHJLVWHUPHQWGHYRWUHSURGXLWDYHF)ULJLGDLUH
DXJPHQWHQRWUHFDSDFLWpGHYRXVVHUYLU9RXV
SRXYH]V¶HQUHJLVWUHUHQOLJQHjZZZIULJLGDLUH
FRPRXHQODLVVDQWWRPEHUYRWUHFDUWH
G¶UHJLVWUHPHQWGHSURGXLWGDQVOHFRXULHU
Í
5(0$548(
/HODYHYDLVVHOOHHVWSURJUDPPpSRXUVH
VRXYHQLUGXGHUQLHUF\FOHFHTXLpYLWH
G¶DYRLUjOHUHFRQ¿JXUHUjFKDTXHIRLV3RXU
GpPDUUHUOHODYHYDLVVHOOHHQXWLOLVDQWOHV
RSWLRQVVpOHFWLRQQpHVDXFRXUVGXGHUQLHU
ODYDJHLOVXI¿WGHWRXUQHUOHERXWRQGH
6pOHFWLRQQpHVXUOHF\FOHFKRLVLHWG¶HQIRQFHU
OHERXWRQ67$57&$1&(/
Í
5(0$548(
Í
5(0$548(
3DVWRXVOHVF\FOHVHWOHVRSWLRQVGLVSRQLEOHVVXU
WRXVOHVPRGqOHV
3RXUTXRLO¶eQHUJLHXQLWpVHI¿FDFHVH[pFXWHUF\FOHV
ORQJV3OXVLHXUVIDFWHXUVVRQWLPSRUWDQWVSRXU
ODYHUYDLVVHOOH/¶XWLOLVDWLRQGHO¶pQHUJLHGHYRWUH
ODYHYDLVVHOOHDpWpUpGXLWHSDUO¶DSSOLFDWLRQSOXV
GHIDFWHXUVTXLQ¶XWLOLVHQWSDVEHDXFRXSG¶HQHUJLH
HWPRLQVGHFHX[TXLXWLOLVHQWSOXV¬ODVXLWH
YRXVYHUUH]TXHOHODYHUF\FOHVSUHQGUDSOXVGH
WHPSV
Í
5(0$548(
,QIRUPDWLRQVWUqVLPSRUWDQWHV/LVH]
DYDQWGHIDLUHIRQFWLRQQHUYRWUHODYH
YDLVVHOOH
%UXLWV1RUPDX[GH)RQFWLRQQHPHQW
&HODYHYDLVVHOOHQHJpQqUHSDVOHEUXLWGHV
DXWUHVODYHYDLVVHOOH,/(673/866,/(1&,(8;
9RWUHODYHYDLVVHOOHDYHFXQV\VWqPHGHODYDJH
jDOLPHQWDWLRQGLUHFWHXWLOLVHGHVPRWHXUV
pFRpQHUJpWLTXHVSRXUOHVSRUWLRQVODYDJH
HWYLGDQJHGXF\FOHTXHYRXVVpOHFWLRQQH]
&KDTXHF\FOHDXQHVpULHGHUHPSOLVVDJHVHWGH
YLGDQJHVG¶HDXSRXUODYHUHWULQFHUODYDLVVHOOH
$XGpEXWGHFKDTXHF\FOHYRXVSRXYH]
HQWHQGUHRXQHSDVHQWHQGUHOHPRWHXUGH
YLGDQJH/HSURFKDLQVRQTXHYRXVHQWHQGUH]
HVWO¶HDXSURMHWpHORUVTX¶HOOHHQWUHGDQVOD
FXYH
9(8,//(=35(1'5(127(6LYRXV
FRPSDUH]FHODYHYDLVVHOOHDX[PRGqOHV
SUpFpGHQWVYRXVVHUH]VXUSULVGHFHTXHYRXV
Q¶HQWHQGH]3$6
)RQFWLRQQHPHQWGH
/¶DSSDUHLO
3UpSDUDWLIV
&KDUJH]OHODYHYDLVVHOOH 9RLU3UpSDUHUHW
FKDUJHUODYDLVVHOOH $MRXWH]GXGpWHUJHQW 9RLU/DYHYDLVVHOOH
'LVWULEXWHXU 'pWHUJHQWV $MRXWH]XQDJHQWGHULQoDJHVLQpFHVVDLUH 9RLU
$JHQWGHULQoDJH 6pOHFWLRQQH]OH&<&/(GpVLUp 9RLUOH7DEOHDX
GHVF\FOHV 6pOHFWLRQQH]O¶237,21GpVLUpH 9RLU2SWLRQV )DLWHVFRXOHUOHURELQHWG¶HDXFKDXGHOHSOXV
SUqVGXODYHYDLVVHOOHMXVTX¶jFHTXHO¶HDXVRLW
FKDXGH)HUPH]O¶HDX
3RXUGpPDUUHUDSSX\H]VXUODWRXFKH67$57
&$1&(/ 'e0$55(5$118/(5 HWIHUPH]OD
SRUWH
&$5$&7e5,67,48(6'(/$9(9$,66(//(
9RWUHODYHYDLVVHOOHQHWWRLHHQYDSRULVDQWXQPpODQJHG¶HDXFKDXGHHWGHGpWHUJHQWjWUDYHUVOHVEUDV
GHYDSRULVDWLRQHWFRQWUHOHVVXUIDFHVVDOHV(QSUHPLHUOHODYHYDLVVHOOHVHYLGDQJHSHQGDQWTXHOTXHV
VHFRQGHVSRXUHQOHYHUOHVVDOHWpVWRPEpHVORUVGXFKDUJHPHQWSXLVVHUHPSOLWG¶HDXHQUHFRXYUDQW
OD]RQHGX¿OWUH/¶HDXHVWDORUVSRPSpHjWUDYHUVOHVEUDVGHYDSRULVDWLRQ/HVSDUWLFXOHVGHVDOHWp
SDVVHQWSDUHWjWUDYHUVOH¿OWUHHWGDQVOHGUDLQORUVTXHO¶HDXHVWSRPSpHYHUVO¶H[WpULHXU&HWWHVpULH
G¶pWDSHVHVWUpSpWpHVLQpFHVVDLUH/HQRPEUHGHUHPSOLVVDJHVG¶HDXYDULHVHORQOHF\FOHXWLOLVp
%UDVGHODYDJHVXSpULHXU
-RLQWGHOD
FXYH
3DQLHU
VXSpULHXU
eWDJqUHVj
WDVVHV
&OD\HWWHj
SULVHIDFLOH
%UDVGH
ODYDJHFHQWUDO
3DQLHUj
XVWHQVLOHV
3DQLHU
LQIpULHXU
%UDVGHODYDJH
LQIpULHXU
)LOWUH
'LVWULEXWHXUGH
GpWHUJHQW
3ODTXH
VLQJDOpWLTXH
'LVWULEXWHXU
GXSURGXLWGH
ULQoDJH
VLWXpHVXUOH
F{WpGURLWGH
ODFXYH
/HVFDUDFWpULVWLTXHVSHXYHQWYDULHUVHORQOHPRGqOH
)RQFWLRQQHPHQWGH/¶DSSDUHLO
$77(17,21
5LVTXHGHGRPPDJHVjODSURSULpWp
$YDQWGHGpPDUUHUOHODYHYDLVVHOOHDVVXUH]
YRXVTXHO¶HDXHVWUDFFRUGpHWDOLPHQWp
/HQRQUHVSHFWGHFHWWHpWDSHSRXUUDLW
HQGRPPDJHUOHMRLQWGHODSRPSHHWHQWUDvQHU
GHVIXWLHVG¶HDX
&KRL[GH&\FOHGH/DYDJH
/HVGXUpHVGHVF\FOHVVRQWDSSUR[LPDWLYHVHW
YDULHURQWVHORQOHVRSWLRQVVpOHFWLRQQpHV/¶HDX
FKDXGHHVWQpFHVVDLUHSRXUDFWLYHUOHGpWHUJHQW
SRXUODYHYDLVVHOOHHWIDLUHIRQGUHOHVVDOHWpVGHV
DOLPHQWVJUDV8QFDSWHXUDXWRPDWLTXHYpUL¿HUD
ODWHPSpUDWXUHGHO¶HDXTXLHQWUHHWVLHOOHQ¶HVW
SDVDVVH]FKDXGHOHF\FOHVHUDDOORQJpSRXUOH
FKDXIIDJHDXWRPDWLTXHGHO¶HDXORUVGXODYDJH
SULQFLSDOHWOHULQoDJH¿QDOGHWRXVOHVF\FOHV
&HODVHSURGXLWPrPHVLO¶RSWLRQ+,7(03:$6+
/$9$*(+$87(7(03 Q¶DSDVpWpVpOHFWLRQQpH
/RUVTXH+,7(03:$6+ /$9$*(+$87(7(03 HVWVpOHFWLRQQpXQHWHPSpUDWXUHHQFRUHSOXV
FKDXGHVHUDDWWHLQWHSRXUOHVFKDUJHVDYHFSOXV
GHVDOHWpV
)21&7,211(0(17'(/¶$33$5(,/
Í
5(0$548(
9RWUHODYHYDLVVHOOHXWLOLVHXQHWHFKQRORJLH'LVK6HQVHD¿QGHGpWHUPLQHUODTXDQWLWpGHQRXUULWXUHVXU
OHVSODWVHWHQVXLWHDMXVWHUOHF\FOHHQFRQVpTXHQFH
2SWLRQV GLVSRQVLEOHVXUFHUWDLQV
PRGHOHV
3URJUDPPHUHFRPPDQGpSRXUXQ
XVDJHQRUPDO
Í
5(0$548(
/DYDJH+DXWH7HPSDYHFFKDOHXUVqFKHHW
GHULQoDJHDPpOLRUHUDOHVSHUIRUPDQFHVGH
VpFKDJH
/HSURJUDPPH³1RUPDO´DYHFVDFRQ¿JXUDWLRQ
G¶RUJLQH WHPSpUDWXUHQRUPDOHHWW\SHGHVpFKDJH IRXUQLWOHVPHLOOHXUHVSHUIRUPDQFHV&HSURJUDPPH 6pFKHUjO¶DLU $LU'U\
HVWUHFRPPDQGHSRXUXQHXWLOLVDWLRQTXRWLGLHQQH
,,HVWVSpFLDOHPHQWDGDSWpSRXUjODIRLVXQ
/¶RSWLRQ$,5'5< 6e&+(5¬/¶$,5 UpGXLUDOD
UHPSOLVVDJHPD[LPDOHWXQHYDLVVHOOHWUqVVDOH
WHPSpUDWXUHORUVGXULQoDJHFKDXGGXF\FOH
GHODYDJHVpOHFWLRQQp&HWWHRSWLRQGLPLQXHUD
OpJqUHPHQWODFRQVRPPDWLRQpQHUJpWLTXHPDLV
/DYH]SUHVVLRQ
DXJPHQWHUDODSUREDELOLWpTXHODYDLVVHOOHQHVHUD
SDVVqFKH
/HVF\FOHVSURJUDPPpVSDVVHQWLPSOLFLWHPHQW
jO¶RSWLRQGHSUHVVLRQ³VXUJH´ VXUSUHVVLRQ TXLYDULHODSUHVVLRQGHIDoRQRSWLPDOHSRXU
2SWLRQ$VVDLQLVVHPHQW 6DQLWL]H
O¶XWLOLVDWLRQQRUPDOHSUpYXHGXF\FOH6LGDQV
FHUWDLQHVFLUFRQVWDQFHVVSpFLDOHVXQHSUHVVLRQGH 3RXUDVVDLQLUYRWUHYDLVVHOOHHWODYHUUHULH
³VSUD\´ YDSRULVDWLRQ WUqVEDVVHRXGH³VFRXU´
VpOHFWLRQQH]O¶RSWLRQ$66$,1,66(0(17HQ
UpFXUDJH WUqVIRUWHHVWGpVLUpHLOHVWSRVVLEOH
DSSX\DQWVXUOHFRXVVLQHW7(03e5$785('(
GHODVpOHFWLRQQHU¬FDXVHGHO¶RSWLPLVDWLRQGX
/$9$*(/RUVTXHFHWWHRSWLRQHVWVpOHFWLRQQpH
F\FOHGHODYDJHFHUWDLQHVRSWLRQVGHSUHVVLRQQH
OHWpPRLQV¶DOOXPHHWUHVWHDOOXPpMXVTX¶jOD
VRQWSDVVpOHFWLRQQDEOHVGDQVWRXVOHVF\FOHVGH
¿QGXF\FOH/DWHPSpUDWXUHGHO¶HDXGDQVOH
ODYDJH
F\FOHULQoDJH¿QDOVHUDUHOHYpjR) R& HW
PDLQWLHQGUDFHWWHWHPSpUDWXUHSHQGDQWPLQXWHV
&HWWHRSWLRQHVWGLVSRQLEOHSRXUOHVF\FOHVQRUPDX[
2SWLRQGH/DYDJH+DXWH7HPS
HWLQWHQVLIV6HXOVFHVF\FOHVG¶DVVDLQLVVHPHQWRQW
pWpFRQoXVSRXUUpSRQGUHDX[H[LJHQFHV16)
/¶RSWLRQ+,7(03:$6+ /$9$*(+$87(7(03 HVWVpOHFWLRQQpHHQDSSX\DQWVXUODWRXFKH:$6+ /HWHPSVGHF\FOHVHUDSURORQJpMXVTX¶jFHTXH
7(03 7(03/$9$*( OHODYHYDLVVHOOHFKDXIIH
ODERQQHWHPSpUDWXUHGHO¶HDXVRLWDWWHLQWH
O¶HDXORUVGXODYDJHSULQFLSDOjHQYLURQ)
/¶DFWLRQGHODYDJHFRQWLQXHUDSHQGDQWOHGpODLGH
& &HWWHKDXVVHGHWHPSpUDWXUHGHO¶HDX
FKDXIIDJHGHO¶HDX3RXUGHPHLOOHXUVUpVXOWDWVOD
DLGHOHGpWHUJHQWGXODYHYDLVVHOOHjHQOHYHUOD
WHPSpUDWXUHGHO¶HDXjO¶HQWUpHGRLWrWUHDXPRLQV
JUDLVVHDOLPHQWDLUHHWODVDOHWpGHODYDLVVHOOHSOXV GHR) R& HI¿FDFHPHQWHWDLGHOHVpFKDJH
/HFULWqUHG¶DVVDLQLVVHPHQWSHXWQHSDVrWUH
VDWLVIDLWV¶LO\DXQHLQWHUUXSWLRQGXF\FOHSDQQHGH
FRXUDQWRXVLODWHPSpUDWXUHGHO¶HDXjO¶HQWUpHHVW
7HPS/DYDJH
DXGHVVRXVGHR) R& /HVF\FOHVSURJUDPPpVSDVVHQWLPSOLFLWHPHQW
3RXUGpVDFWLYHUO¶RSWLRQ$66$,1,66(0(17DSSX\H]
jO¶RSWLRQGHWHPSpUDWXUH³QRUPDO´SRXU
VXUOHFRXVVLQHW7(03e5$785('(/$9$*(/H
FKRLVLU+,7(03 +$87(7(03 RX6$1,7,=(
WpPRLQ$66$,1,66(0(17V¶pWHLQGUD
'e6,1)(&7(5 DSSX\H]XQHDXWUHIRLVVXUOD
WRXFKH:$6+7(03 7(03/$9$*( )21&7,211(0(17'(/¶$33$5(,/
6pFKHUj&KDXG +HDW'U\
3RXUDQQXOHUXQF\FOH
/¶RSWLRQ+($7'5< 6e&+(5¬&+$8' HQ
FRPELQDLVRQDYHFXQDJHQWGHULQoDJHDPpOLRUHUD
ODSHUIRUPDQFHGXVpFKDJH/¶RSWLRQ+($7'5<
6e&+(5¬&+$8' HVWGLVSRQLEOHVXUWRXVOHV
F\FOHV
3DUDFDQFHODUXQFLFORHQFXDOTXLHUPRPHQWRDEUD
ODSXHUWD\SUHVLRQHHOERWyQ67$57&$1&(/KDVWD
TXHHVFXFKHXQWRQR&XDQGRVHDEUHODSXHUWDVH
PRVWUDUiHO~OWLPRFLFORVHOHFFLRQDGR6LVHGHVHD
XQQXHYRFLFORGHDKRUDVHSXHGHVHOHFFLRQDU
SXOVDQGRHOERWyQ67$57&$1&(/\DOFHUUDUOD
SXHUWDHOFLFORFRPHQ]DUi
0RQ&\FOH)DYRUL )DYRULWH&\FOH
/¶RSWLRQ0<)$925,7(&<&/( 021&<&/(
)$925, YRXVSHUPHWGHSURJUDPPHUYRWUH
F\FOHHWRSWLRQVSUpIpUpVHQXQERXWRQ8QHIRLV
SURJUDPPpDSSX\H]VLPSOHPHQWVXUOHERXWRQ
0<)$925,7(&<&/( 021&<&/()$925, VXLYLGHODWRXFKH67$57&$1&(/ 'e0$55(5
$118/(5 D¿QGHVpOHFWLRQQHUOHF\FOHHWOHV
RSWLRQVSURJUDPPpV
3RXUSURJUDPPHUOHERXWRQ0<)$925,7(&<&/(
021&<&/()$925, 6pOHFWLRQQH]YRWUHF\FOHHWRSWLRQVSUpIpUpV
(QIRQFH]OHERXWRQ0<)$925,7(&<&/( 021
&<&/()$925, SHQGDQWVHFRQGHV
/H'(/DXGHVVXVGHODWRXFKH0<)$925,7(
&<&/( 021&<&/()$925, V¶DOOXPHLQGLTXDQW
TXHO¶RSWLRQ0<)$925,7(&<&/( 021&<&/(
)$925, DpWpSURJUDPPpH3RXUFKDQJHUO¶RSWLRQ
0<)$925,7(&<&/( 021&<&/()$925, UpSpWH]VLPSOHPHQWOHVpWDSHVXQHWGHX[FL
GHVVXV
'pODL'pPDUUDJH 'HOD\6WDUW
)HQrWUHGHFRQWU{OH
/DIHQrWUHGHFRQWU{OHGLVSRQLEOHVXUFHUWDLQ
PRGqOHVLQGLTXHOHVLQIRUPDWLRQVVXLYDQWHV
1RPEUHG¶KHXUHVGH
UHWDUGGHGpPDUUDJH
/DGHUQLqUHKHXUHVHUD
GpFRPSWpHHQPLQXWHV
&/
)HUPHUODSRUWHGXODYH
YDLVVHOOH/HVVLJQDX[
OXPLQHX[GHODIHQrWUHVH
PHWWURQWpJDOHPHQWj
FOLJQRWHUSRXULQGLTXHUOH
F\FOHHQFRXUV
0,187(6
//
6LOHF\FOHGXUHSOXVORQJ
WHPSVTXHPLQXWHVXQ
SHWLWVLJQDOOXPLQHX[
DSSDUDvWUDGDQVOHFRLQ
LQIpULHXUGURLWHWUHVWHUD
DOOXPpMXVTX¶jFHTX¶LO
UHVWHPRLQVGHPLQV
/¶RSWLRQ'(/$<67$57 'e/$,'e0$55$*( YRXVSHUPHWGHUHWDUGHUDXWRPDWLTXHPHQWOH
GpPDUUDJHGHYRWUHODYHYDLVVHOOHGHj
1LYHDXGHODTXDQWLWp
KHXUHV3RXUDFWLYHUDSSX\H]VXUODWRXFKH
G¶DJHQWGHULQoDJH
'(/$<67$57 'e/$,'e0$55$*( MXVTX¶jFH
TXHOHWHPSVGHGpODLGpVLUpDSSDUDLVVHGDQVOD
IHQrWUH67$786 e7$7 SXLVDSSX\H]VXU67$57
)RQFWLRQQHPHQWGHVYR\DQWV
'e0$55(5 3RXUDQQXOHUO¶RSWLRQ'(/$<67$57
'e/$,'e0$55$*( HWFRPPHQFHUOHF\FOHDYDQW OXPLQHX[
TXHODSpULRGHGHGpODLVRLWWHUPLQpHDSSX\H]VXU
ODWRXFKH67$57&$1&(/ 'e0$55(5$118/(5 /DOXPLqUH&/($1UHVWHUDDOOXPpHMXVTX¶jFHTXH
MXVTX¶jFHTXHODIHQrWUHG¶pWDWDI¿FKHODGXUpHGX ODSRUWHHVWRXYHUWH
F\FOH$SSX\H]VXU67$57&$1&(/ 'e0$55(5
/RUVTXHO¶RSWLRQ6$1,7,=( 'e6,1)(&7(5 $118/(5 GHQRXYHDXHWIHUPH]ODSRUWH
HVWVpOHFWLRQQpHHWTXHOHFULWqUHHVWVDWLVIDLW
O¶LQGLFDWHXU6DQLWL]HG 'pVLQIHFWp V¶DI¿FKHUD
ORUVTXHOHF\FOHHVWFRPSOpWpHWUHVWHUD
9HUURXLOOHUOHVFRQWU{OHVGH
DI¿FKpSHQGDQWVHFRQGHV6LOHFULWqUHGH
GpVLQIHFWLRQQ¶HVWSDVVDWLVIDLWO¶LQGLFDWHXUQH
O¶HQIDQW
V¶DI¿FKHUDSDV&HODVHSURGXLUDVLOHF\FOHHVW
3RXUHPSrFKHUOHVHQIDQWVGHFKDQJHU
LQWHUURPSXRXVLODWHPSpUDWXUHGHGpVLQIHFWLRQ
DFFLGHQWHOOHPHQWOHF\FOHGHODYHYDLVVHOOHRXOH
Q¶DSDVSXrWUHDWWHLQWHjFDXVHG¶XQH
ODYHYDLVVHOOHjSDUWLUYHUURXLOOHUOHVFRPPDQGHV
WHPSpUDWXUHG¶HDXHQWUDQWHELHQHQGHVVRXVGH
GXODYHYDLVVHOOHHQDSSX\DQWVXUODWRXFKH67$57 )
'(/$<MXVTX¶jFHTXHODIHQrWUHG¶pWDWDI¿FKH³ORF´
3RXUGpYHUURXLOOHUOHVFRPPDQGHVDSSX\H]VXUOD
9R\DQW9HUW *UHHQ/LJKWV
WRXFKH67$57'(/$<MXVTX¶jFHTXH³ORF´QHHVW
SOXVDI¿FKpGDQVODIHQrWUHG¶pWDW
/RUVTXHOH92<$179(57V¶DOOXPHVXUOHSODQFKHU
F¶HVWTXHOHF\FOHGHODYDJHHVW
FRPSOpWp
)21&7,211(0(17'(/¶$33$5(,/
Utilisateur code d’instruction
&RGHG¶LQVWUXFWLRQ $QRPDOLH
DI¿FKH
&/
&HODLQGLTXHTXHODSRUWH
DpWpODLVVpHRXYHUWHRX
PDOYHUURXLOOpH
6ROXWLRQ
$VVXUHUODSRUWHHVWELHQYHUURXLOOpHSRXU
HIIDFHUO¶DI¿FKDJH&HODQHLQGLTXHSDVXQ
SUREOqPHDYHFYRWUHODYHYDLVVHOOHHWOHVHUYLFH
QHDXUDSDVEHVRLQG¶rWUHFRQWDFWp
Codes d’erreurs
$QRPDOLH
6ROXWLRQ
L
8QUHPSOLVVDJH
LQVXI¿VDQWDpWp
GpWHFWp
5HFKHUFKHUXQpFUDVHPHQWGHODFRQGXLWHG¶DOLPHQWDWLRQ
HQHDXRXXQURELQHWG¶HDXLQVXI¿VDPPHQWRXYHUW
L
L
L)
'HV¿OWUHVHQFUDVVpV
RXXQHFRQGXLWHGH
YLGDQJHSDUWLHOOHPHQW
REVWUXpHRQWpWp
GpWHFWpV
&RQWUôOHUHWQHWWR\HUOHVGHX[¿OWUHVHWOD]RQHGH
YLGDQJHHWUHFKHUFKHUXQpFUDVHPHQWRXXQHREVWUXFWLRQ
GXÀH[LEOHGHYLGDQJH6LODFRQGXLWHGHYLGDQJHHVW
UHOLpHjXQUpFLSLHQWGHYLGDQJHV¶DVVXUHUTXHO¶RSHUFXOH
GpIRQoDEOHDELHQpWpUHWLUp
L
5HFKHUFHUGHPDXYDLVHVFRQQH[LRQVDXQLYHDXGHOD
8QHIXLWHRXXQ
GpYHUVHPHQWG¶HDXRQ YDQQHG¶HQWUpHG¶HDXHWV¶DVVXUHUTXHO¶DSSDUHLOHVWGH
pWpGpWHFWpVGDQVOH QLYHDX
FDUWHULQIpULHXU
L
8QHDQRPDOLHDpWp
GpWHFWpHjKDXWHXUGX
PRWHXUGHYLGDQJHRX
$SSX\HUVXUOHERXWRQG¶DQQXODWLRQRXFRXSHU
GHODYDJH
O¶DOLPHQWDWLRQSHQGDQWPLQXWHVDXPR\HQGX
8QHDQRPDOLHDpWp
GLVMRQFWHXUGRLYHQWHIIDFHUFHFRGHG¶HUUHXUHWLOGRLWrWUH
GpWHFWpHDKDXWHXUGX SRVVLEOHGHUHGpPDUUHUO¶DSSDUHLO
V\VWqPHGHFKDXIIDJH
6LFHVRSpUDWLRQQHUpVROYHQWSDVOHSUREOqPH
GO¶HDX
RQGRLWDSSHOHUO¶HQWUHWLHQ
8QHDQRPDOLHD
pWpGpWHFWpHD
KDXWHXUGXV\VWqPH
GHFRPPDQGH
pOHFWURQLTXH
&RGHG¶HUUHXU
DI¿FKH
L
L&
'DQVWRXVOHVFDVGHFRGHG¶HUUHXUVLDSSX\HUVXUOHERXWRQG¶DQQXODWLRQRXFRXSHUO¶DOLPHQWDWLRQ
SHQGDQWPLQXWHVDXPR\HQGXGLVMRQFWHXUQHUpVROYHQWSDVOHSUREOqPHFRQWDFWHUOH&HQWUH
)ULJLGDLUHG¶DVVLVWDQFHjODFOLHQWqOHDX
)21&7,211(0(17'(/¶$33$5(,/
7DEOHDXGHVF\FOHV
&\FOH
5pJODJHV
(DX
DSSUR[ 'XUpH
+RXUV
/DYDJHV
5LQoDJHV
3DUGpIDXW
6XUJH+L7HPSDQG+HDW
3RXUHWOHVXVWHQVLOHV 2SWLRQV
FDVVHUROHVOHV
FRFRWWHVRXODYDLVVHOOH 6FRXU6DQLWL]HDQG$LU
SUpVHQWDQWGHVGpS{WV
VpFKpVRXLQFUXVWpV
OLWHUV
/DYDJHV
5LQoDJHV
3DUGpIDXW
6XUJH1RUPDODQG+HDW
2SWLRQV
6FRXUVSUD\+L7HPS
6DQLWL]HDQG$LU
OLWHUV
/DYDJHV
5LQoDJHV
3DUGpIDXW
8QODYDJHUDSLGHSRXU 6FRXU1RUPDODQG+HDW
YDLVVHOOHSHXVDOHHW
2SWLRQV
DUJHQWHULH
$LU
OLWHUV
&KLQD&U\VWDO
+HDY\:DVK3RZHU
3OXV
1RUPDO:DVK
3RXUODYDLVVHOOH
HWOHVXVWHQVLOHV
PR\HQQHPHQWVDOHV
4XLFN:DVK
3RXUOD&KLQHSHX
VDOHHW&U\VWDO
(QHUJ\6DYHU
3RXUODYDLVVHOOHHW
OHVXVWHQVLOHVSHX
VDOHVRXULQFpVDX
SUpDODEOH
5LQVH2QO\
3RXUULQFHUOD
YDLVVHOOHTXLVHUD
ODYpHSOXVWDUG
Í
3DUGpIDXW
6SUD\1RUPDODQG+HDW
2SWLRQV
1RQH$YDLODEOH
3DUGpIDXW
6XUJH1RUPDODQG$LU
2SWLRQV
6FRXU6SUD\
3DUGpIDXW
6XUJH
2SWLRQV
1RQH$YDLODEOH
/DYDJHV
5LQoDJH
OLWHUV
/DYDJHV
5LQoDJHV
OLWHUV
/DYDJHV
5LQoDJHV
OLWHUV
5LQoDJHV
5(0$548(
/HWHPSVUHVWDQWSHXWVRXGDLQHPHQWDXJPHQWHURXEDLVVHUGHTXHOTXHVPLQXWHV&HODVLJQL¿HTXH
OHODYHYDLVVHOOHDUHoXGHVFRPPHQWDLUHVGHODVRQGH6PDUWFRQFHUQDQWODFKDUJHGXVROHWDDMXVWp
DXWRPDWLTXHPHQWODGXUpHGXF\FOH
35e3$5$7,21(7&+$5*(0(17'(/$9$,66//(
3UpSDUDWLRQGHODYDLVVHOOH
(QOHYHUWRXWJURVPRUFHDXG¶DOLPHQWRVQR\DX
FXUHGHQWHWF/HV\VWqPHGHODYDJHj¿OWUDWLRQ
FRQWLQXHHQOqYHUDOHVSDUWLFXOHVG¶DOLPHQWV
UpVLGXHOV,OIDXWpJDOHPHQWGpFROOHUOHVDOLPHQWV
EUOpVDYDQWGHFKDUJHUODYDLVVHOOH9LGHUWRXW
OLTXLGHGHVYHUUHVHWGHVWDVVHV
/HVFRXWHDX[HWXVWHQVLOHVjORQJPDQFKH
SHXYHQWrWUHSODFpVGDQVOHSDQLHUVXSpULHXU
$VVXUH]YRXVTXHULHQQHSDVVHjWUDYHUVOHIRQG
GXSDQLHU&HODEORTXHUDLWODURWDWLRQGXEUDVGH
ODYDJHFHQWUDO
/HVDOLPHQWVFRPPHODPRXWDUGHODPD\RQQDLVH
OHYLQDLJUHOHMXVGHFLWURQHWOHVSURGXLWVjEDVH
GHWRPDWHULVTXHQWGHGpFRORUHUO¶DFLHULQR[\GDEOH
HWOHVSODVWLTXHVV¶LOVUHVWHQWVXUODYDLVVHOOHSRXU
XQHORQJXHSpULRGHGHWHPSV,OHVWSUpIpUDEOH
GHULQFHUFHVVDOHWpVDXSDUDYDQWjPRLQVTXH
O¶RQFRPSWHIDLUHIRQFWLRQQHUOHODYHYDLVVHOOH
LPPpGLDWHPHQW
&KDUJHUOHVSDQLHUVGHPDQLqUHjFHTXHOHV
JURVDUWLFOHVQHJrQHQWSDVO¶RXYHUWXUHGX
GLVWULEXWHXUGHGpWHUVLI
9pUL¿HUOHVUHFRPPHQGDWLRQVGXIDEULFDQW
DYDQWGHODYHUWRXWDUWLFOH
6LOHODYHYDLVVHOOHYLGDQJHGDQVXQEUR\HXU
G¶DOLPHQWVYRXVDVVXUHUTX¶LOHVW
FRPSOqWHPHQWYLGHDYDQWGHGpPDUUHU
OHODYHYDLVVHOOH
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
&KDUJHPHQWGXSDQLHUVXSpULHXU
/HVIRQFWLRQVHWO¶DSSDUHQFHGHVSDQLHUV\
FRPSULVGHFHOXLGHVFRXYHUWVSHXYHQWHWUH
GLIIpUHQWVGHFHOOHVGHYRWUHPRGqOH
/HSDQLHUVXSpULHXUHVWFRQoXSRXUYRXV
SHUPHWWUHGHFKDUJHUGHQRPEUHXVHVIDoRQV
GLIIHUHQWHVXQJUDQGQRPEUHG¶XVWHQVLOHV
FRPSUHQDQWOHVWDVVHVOHVYHUUHVOHVXVWHQVLOHVj
PDQFHOHVSHWLWHVDVVLHWWHVOHVEROVHWF
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
3ODFH]OHVYHUUHVGDQVOHSDQLHUVXSpULHXU,OV
SHXYHQWrWUHFDVVpVV¶LOVVRQWSODFpVGDQVOH
SDQLHULQIpULHXU
/HVDUWLFOHVHQSODVWLTXHGRLYHQWrWUHSODFpV
XQLTXHPHQWGDQVOHSDQLHUVXSpULHXU,OVSHXYHQW
IRQGUHV¶LOVVRQWSODFpVGDQVOHSDQLHULQIpULHXU
/HVYHUUHVHWOHVWDVVHVGRLYHQWrWUHSODFjVIDFH
YHUVOHEDVSRXUXQPHLOOHXUODYDJHHWHVVRUDJH
,OSHXW\DYRLUGHODFDVVHVVLGHVDUWLFOHVIUDJLOHV
VHWRXFKHQWSHQGDQWOHIRQFWLRQQHPHQWGXODYH
YDLVVHOOH
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
35e3$5$7,21(7&+$5*(0(17'(/$9$,66//(
3DQLHUVXSpULHXUUpJODEOH
GLVSRQLEOHVXUFHUWDLQVPRGqOHV
/DKDXWHXUGHODFOD\HWWHVXSpULHXUHSHXW
IDFLOHPHQWrWUHUpJOpHSRXUDFFRPPRGHUGHOD
YDLVVHOOHSOXVKDXWHGDQVO¶XQHRXO¶DXWUHGHV
FOD\HWWHV3RXUVRXOHYHUODFOD\HWWHHQSRVLWLRQ
SOXVKDXWHVRXOHYH]ODFOD\HWWHMXVTX¶jFHTXH
OHVGHX[F{WpVVRLHQWGHODPrPHKDXWHXUHWOD
FOD\HWWHVH¿[HUDHQSODFH$VVXUH]YRXVTXHOD
FOD\HWWHUHVWHGHQLYHDXGHO¶DYDQWjO¶DUULqUHDYHF
OHVGHX[F{WpVjODPrPHKDXWHXU3RXUDEDLVVHU
ODFOD\HWWHVRXOHYH]OpJqUHPHQWSXLVSRXVVH]
YHUVOHEDVHWUHOkFKH]
3DQLHUVXSpULHXU
&KDUJHPHQWGXSDQLHULQIpULHXU
/HVIRQFWLRQVHWO¶DSSDUHQFHGHVSDQLHUV\
FRPSULVGHFHOXLGHVFRXYHUWVSHXYHQWHWUH
GLIIpUHQWVGHFHOOHVGHYRWUHPRGqOH
'HQWVUHSOLDEOHV GLVSRQLEOHVXU
FHUWDLQVPRGqOHV
/HVGHQWVUHSOLDEOHVGDQVOHVFOD\HWWHVLQIpULHXUH
HWVXSpULHXUHIDFLOLWHQWOHFKDUJHPHQWG¶DUWLFOHV
WUqVJUDQGVHWGLI¿FLOHVjSODFHU&HVGHQWV
SHXYHQWrWUHODLVVpHVUHOHYpHVSRXUXQHXWLOLVDWLRQ
QRUPDOHRXUHSOLpHVSRXUGHVFKDUJHPHQWVSOXV
ÀH[LEOHV
/HSDQLHULQIpULHXUFRQYLHQWPLHX[DX[DVVLHWWHV
VDXFLHUVEROVHWXVWHQVLOHVGHFXLVVRQ/HVJURV
XVWHQVLOHVGRLYHQWrWUHSODFpVGDQVOHVFRLQV
SRXUGHPHLOOHXUVUpVXOWDWVPHWWUHOHVEROVOHV
FDVVHUROHVHWOHVSRrOHVIDFHVDOHYHUVOHEDVRX
YHUVOHFHQWUH,QFOLQHUOpJqUHPHQWSRXUTXHOD
YLGDQJHVHIDVVHPLHX[
9RXVDVVXUHUTX¶DXFXQJUDQGDUWLFOHQHEORTXHOD
URWDWLRQGXEUDVJLFOHXU
9RXVDVVXUHUTXHOHVPDQFKHVQHGpSDVVHQW
SDVOHIRQGGXSDQLHUSRXUpYLWHUGHEORTXHUOD
URWDWLRQGXEUDVJLFOHXU
3DQLHUVXSpULHXU
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
35e3$5$7,21(7&+$5*(0(17'(/$9$,66//(
3DQLHU
LQIpULHXU
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
3DQLHU
LQIpULHXU
&OD\HWWHSRXUWDVVHV6XSSRUWV
GHYHUUHVjSLHG
&KDUJHPHQWVWDQGDUGSRXUFRXYHUWV
/DFOD\HWWHSRXUWDVVHVSHXWrWUHUHSOLpHSRXU
FKDUJHUGHX[QLYHDX[GHWDVVHVGHYHUUHVjMXV
HWDXWUHVDUWLFOHVFRXUWVRXUHSOLH]OHVGHX[SRXU
XWLOLVHUDYHFGHVDUWLFOHVORQJVWHOVGHVXVWHQVLOHV
HWGHVVSDWXOHV5HSOLH]SRXUFKDUJHUOHVYHUUHV
KDXWV
'HQWVUHSOLDEOHV GLVSRQLEOHVXU
FHUWDLQVPRGqOHV
/HVGHQWVUHSOLDEOHVGDQVOHVFOD\HWWHVLQIpULHXUH
HWVXSpULHXUHIDFLOLWHQWOHFKDUJHPHQWG¶DUWLFOHV
WUqVJUDQGVHWGLI¿FLOHVjSODFHU&HVGHQWV
SHXYHQWrWUHODLVVpHVUHOHYpHVSRXUXQHXWLOLVDWLRQ
QRUPDOHRXUHSOLpHVSRXUGHVFKDUJHPHQWVSOXV
ÀH[LEOHV
35e3$5$7,21(7&+$5*(0(17'(/$9$,66//(
/HVXSSRUWGHYHUUHVjSLHGVHVWXWLOLVpSRXU
0HWWUHOHVXVWHQVLOHVGDQVOHSDQLHUjXVWHQVLOHV
UHWHQLUVpFXULWDLUHPHQWYRVYHUUHVjYLQHQ
TXDQGFHOXLFLVHWURXYHGDQVOHSDQLHULQIpULHXURX
SODFHSRXUXQPHLOOHXUODYDJH3RXUVpFXULVHU
SRVHUOHSDQLHUjXVWHQVLOHVVXUXQHWDEOHRXXQ
FRUUHFWHPHQWYRVYHUUHVDSSX\H]VLPSOHPHQW
SODQGHWUDYDLOSRXUOHUHPSOLU
OHSLHGVGXYHUUHGDQVOHFHQWUHGHODFOD\HWWHj
WDVVH/HVPRUFHDX[GHSODVWLTXHVHURQWDXWRXUGX 0HWWUHOHVSHWLWVDUWLFOHVFRPPHERXFKRQVGH
ELEHURQFRXYHUFOHVGHSRWPLQLIRXUFKHWWHVj
SLHGSRXUUHWHQLUOHYHUUHHQSODFH
PDwVHWFGDQVODVHFWLRQDYHFFRXYHUFOH)HUPHU
OHFRXYHUFOHSRXUUHWHQLUOHVSHWLWVDUWLFOHV
6XLYUHODGLVSRVLWLRQVXIIpUpHSRXUOHVDUWLFOHV
FHOOHTXLHVWLOOXVWUpHSRXUXQPHLOOHXUODYDJHGHV
FRXYHUWV
&OD\HWWHjSULVHIDFLOH
/DFOD\HWWHjSULVHIDFLOHHVWXWLOLVpHSRXUUHWHQLU
HQSODFHOHVYHUUHVHWFHVDUWLFOHVHQSODVWLTXH
TXLSHXYHQWVHGpSODFHUDYHFO¶HDXGXEUDVGH
YDSRULVDWLRQ
6¶DVVXUHUTXHULHQQHGpSDVVHGXGHVVRXVGX
SDQLHUTXLSRXUUDLWEORTXHUOHEUDVJLFOHXU
1HSDVPpODQJHUO¶DUJHQWHULHDYHFOHVFRXYHUWV
HQDFLHULQR[\GDEOHSRXUpYLWHUG¶HQGRPPDJHU
O¶DUJHQWXUH
/HSDQLHUDXVWHQVLOHVSHXWrWUHVpSDUpHQ
SOXVLHXUVVHFWLRQVTXLSHXYHQWrWUHSODFpHVD
GLYHUVHQGURLWVGDQVOHSDQLHULQIpULHXU5HPSOLU
GHFRXYHUWVWRXWHVOHVVHFWLRQVRXELHQXQHVHXOH
VHORQOHEHVRLQ
4XDQGOHVFRXYHUFOHVVRQWUHOHYpVPpODQJHUOHV
DUWLFOHVGDQVFKDTXHVHFWLRQGXSDQLHUFHUWDLQV
VHGLULJHDQWYHUVOHKDXWG¶DXWUHVYHUVOHEDV
SRXUpYLWHUGHOHVHPERvWHU/HVMHWVG¶HDXQH
SHXYHQWSDVDWWHLQGUHFHUWDLQVDUWLFOHVHPERvWpV
&KDUJHPHQWGXSDQLHUj
XVWHQVLOHV
$77(17,21
$MRXWG¶XQDUWLFOH
3RXUDMRXWHURXUHWLUHUOHVDUWLFOHVDSUHVDYRLU
GpPDUUpOHF\FOHGHODYDJH
'pYHUURXLOOHUODSRUWHHWDWWHQGHUTXHOTXHV
VHFRQGHVTXHOHODYDJHV¶DUUrWHDYDQW
G¶RXYULU
6LQRQGHVEOHVVXUHVJUDYHSHXYHQWV¶HQVXLYUH
$MRXWHUO¶DUWLFOHHWDWWHQGHUTXHOTXHV
VHFRQGHVSRXUSHUPHWWUHjO¶DLUIURLGGHVH
SURSDJHUOHQWHPHQWGDQVOHODYHYDLVVHOOH
/HVIRQFWLRQVHWO¶DSSDUHQFHGHVSDQLHUV\
FRPSULVFHOOHVGHVFRXYHUWVSHXYHQWrWUH
GLIIpUHQWHVGHFHOOHVGHYRWUHPRGqOH
)HUPHUODSRUWHjIRQGSRXUSRXUVXLYUHOH
F\FOH
3ODFHUOHVDUWLFOHV FRXWHDX[EURFKHWWHHWF OHXUSRLQWHYHUVOHEDV
',675,%87(85(7'e7(5*(176
5HPSOLVVDJHGXGLVWULEXWHXUGH
GpWHUVLI
4XHOOHTXDQWLWpGHGpWHUJHQWXWLOLVHU
/HGLVWULEXWHXUGHGpWHUJHQWDXQFRPSDUWLPHQW
SRXUOHODYDJHSULQFLSDORYRXVDMRXWHUH]YRWUH
GpWHUJHQWRXSDVWLOOHGHGpWHUJHQW
/DTXDQWLWpGHGpWHUJHQWjXWLOLVHUGpSHQG
GHODGXUHWpGHO¶HDX/DGXUHWpGHO¶HDXHVW
PHVXUpHHQJUDLQVSDUJDOORQ8WLOLVHUWURSSHX
GHGpWHUJHQWSHXWFDXVHUXQPDXYDLVQHWWR\DJH
HWXQ¿OPG¶HDXGXUHRXGHVWDFKHV8WLOLVHUWURS
GHGpWHUJHQWGDQVO¶HDXGRXFHSHXWFDXVHUGHV
JUDYXUHVVXUFHUWDLQVYHUUHVXQGRPPDJHHQ
VXUIDFHTXLDSSDUDvWFRPPHXQ¿OPPDLVTXL
QHSHXWSDVrWUHHQOHYpFRPSOqWHPHQW9RWUH
GLVWULEXWHXUG¶HDXORFDOFRPSDJQLHG¶DGRXFLVVHXU
G¶HDXRXDJHQWORFDOSHXWYRXVLQIRUPHUGHOD
GXUHWpGHO¶HDXGDQVYRWUHUpJLRQ
8WLOLVH]VHXOHPHQWGXGpWHUJHQWjODYH
YDLVVHOOHIUDLVSRXUODYDJHDXWRPDWLTXH/HV
DXWUHVGpWHUJHQWVSHXYHQWSURGXLUHXQH
TXDQWLWpH[FHVVLYHGHPRXVVH
/RUVTXHYRXVXWLOLVH]GHVSDVWLOOHVGH
GpWHUJHQWSRXUODYDJHDXWRPDWLTXHSODFH]
XQHSDVWLOOHGDQVOHFRPSDUWLPHQWGHODYDJH
SULQFLSDOHWIHUPH]OH
$MRXQWHUOHGpWHUJHQWDYDQWLPPpGLDWHPHQW
GHGpPDUUHUOHF\FOH
5DQJHUOHGpWHUJHQWGDQVXQHQGURLWIUDLV
HWVHF8QGpWHUJHQWTXLjSULVO¶KXPLGLWp
HWTXLV¶HVWVROLGL¿pQHVHGLVVRXWSDV
FRPSOqWHPHQW
&RPSDUWLPHQWSRXUOH
ODYDJHSULQFLSDO
$77(17,21
/¶XWLOLVDWLRQGHGpWHUJHQWGHFODVVHLQGXVWULHOOH
SHXWHQGRPPDJHUOHVSLqFHVGXODYHYDLVVHOOH
FDXVDQWGHVGRPPDJHVjO¶DSSDUHLOHWDX[ELHQV
DYRLVLQDQWV8WLOLVH]XQLTXHPHQWGHVGpWHUJHQWV
jODYHYDLVVHOOHSRXUODYDJHDXWRPDWLTXHGH
FODVVHGRPHVWLTXH
Í
&OHQFKGX
FRX
YHUFOH
&RXYHUFOHODYDJHSULQFLSDO
5(0$548(
'LVTXHGXUO¶HDXSHXWFDXVHUGpS{WFDOFDLUH
O¶DFFXPXODWLRQVXUO¶LQWpULHXUGXODYHYDLVVHOOH
3RXUREWHQLUGHVLQVWUXFWLRQVGHQHWWR\DJH
UHSRUWH]YRXVjODVHFWLRQ³6XSSUHVVLRQGHV
WDFKHVHW)LOP´VHFWLRQ
Í
5(0$548(
/HVSDVWLOOHVGHGpWHUJHQWHWOHVHPEDOODJHV
7RXWHQXQSHXYHQWQHSDVVHGLVVRXGUH
FRPSOqWHPHQWVLXWLOLVpVDYHFOHVF\FOHV48,&.
:$6+ /$9$*(5$3,'( 6LXQGHFHVSURGXLWV
HVWXWLOLVpSODFH]ODSDVWLOOHRXO¶HPEDOODJH
GLUHFWHPHQWGDQVOHIRQGGHODFXYHGDQVXQ
FRLQDYDQWGHGpPDUUHUOHODYHYDLVVHOOHSOXW{W
TXHGHSODFHUFHVSURGXLWVGDQVOHGLVWULEXWHXU
Í
5(0$548(
3RXUREWHQLUOHVPHLOOHXUVUpVXOWDWVGHYRWUHODYH
YDLVVHOOHYLVLWH]ZZZGLVKZDVKLQJH[SHUWFRPGHV
FRQVHLOVJpQpUDX[FRQFHUQDQWODSHUIRUPDQFHHWOH
IRQFWLRQQHPHQWGHYRWUHODYHYDLVVHOOH
',675,%87(85(7'e7(5*(176
'RVDJHGHGpWHUJHQW
3ODFH]XQVHXOFRPSULPpGpWHUJHQWRXSDTXHWPDOSODFpOHGLVWULEXWHXUGHGpWHUJHQWFRPSDUWLPHQW
'pWHUJHQW7DEOHDXG¶XWLOLVDWLRQ
'XUHWpGHO¶HDX
6RIW:DWHU
HDXGRXFH
JUDLQV
0HGLXP+DUG:DWHU
PR\HQQHPHQWGXUH
JUDLQV
+DUG:DWHU
HDXGXUH
JUDLQV
0RQWDQW
FXLOOqUHVj
FDIp FXLOOqUHVjFDIp
FXLOOqUHVjFDIp
FXLOOqUHVjFDIp
&XYHWWH
GLVWULEXWHXU
QLYHDX
3UHPLqUHOLJQH
GHX[LqPH/LJQH
3OHLQ
Í
5(0$548(
3RXUO¶HDXWUqVGXUHXQGpWHUJHQWVHXOSHXWQHSDVrWUHVXI¿VDQW8QDGRXFLVVHXUG¶HDXHVW
UHFRPPDQGpSRXUDPpOLRUHUODTXDOLWpGHO¶HDXHWODSHUIRUPDQFHGXODYHYDLVVHOOH(VVD\H]
G¶DMRXWHUSOXVGHGpWHUJHQWDXGpEXWGHODSRUWLRQODYDJHSULQFLSDOGXF\FOH&RPPHUqJOHXWLOLVH]
XQHFXLOOqUHjWKpSRXUFKDTXHJUDLQDXGHVVXVGH'pYHUURXLOOH]ODSRUWHRXYUH]OHQWHPHQWHW
DMRXWH]GXGpWHUJHQWGDQVOHIRQGGHODFXYH)HUPH]ODSRUWHSRXUYHUURXLOOHUHWOHODYHYDLVVHOOH
FRQWLQXHUDVRQF\FOH
)$&7(85648,$))(&7(/(5(1'0(17
3URGXLWVGHULQoDJH
/HSURGXLWGHULQoDJHDPpOLRUHJUDQGHPHQW
OHVpFKDJHUpGXLWOHVWDFKHVG¶HDXGH
¿OPHU$YHFVHVHDX[³IHXLOOHV´RIISODWVSOXW{W
TXHGHIRUPHUGHVJRXWWHOHWWHVG¶HDXTXLODLVVHQW
GHVWDFKHV
8QGLVWULEXWHXUVLWXpjF{WpGXFRPSDUWLPHQW
GHGpWHUJHQWUHOkFKHDXWRPDWLTXHPHQWXQH
TXDQWLWpPHVXUpHG¶DJHQWGHULQoDJHGXUDQWOH
GHUQLHUULQoDJH6LGHVWDFKHVHWXQPDXYDLV
VpFKDJHVRQWXQSUREOqPHDXJPHQWH]
ODTXDQWLWpG¶DJHQWGHULQoDJHGLVWULEXpH
/¶LQGLFDWHXUVHUDIRQFpORUVTXHSOHLQHWVHUDSOXV
FODLUORUVTX¶LOHVWWHPSVGHUHPSOLU
3RXUDMRXWHUGHO¶DJHQWGHULQoDJHOLTXLGH
RXYUH]OHFRXYHUFOH9HUVH]GHO¶DJHQWGHULQoDJH
MXVTX¶jFHTXHOHOLTXLGHWRXFKHDXQLYHDXGH
UHPSOLVVDJHLQGLTXp)HUPH]OHFRXYHUFOH
&RPPHQWDMXVWHUODTXDQWLWpG¶DJHQW
GHULQoDJH
$SSX\H]HWWHQH]HQIRQFpODWRXFKH5,16(21/<
5,1d$*(6(8/(0(17 HW'(/$<67$57 'e/$,
'e0$55$*( SHQGDQWVHFRQGVMXVTX¶jFHTXH
O¶pFUDQDI¿FKHOHQLYHDXG¶DJHQWGHULQoDJH/H
IDLWG¶DSSX\HUVXUODWRXFKH'(/$<67$57 'e/$,
'e0$55$*( DXJPHQWHOHQLYHDX // /RUVTXHOHQLYHDXG¶DJHQWGHULQoDJHDWWHLQW/
O¶pFUDQUHYLHQGUDj/
/HIDLWG¶DSSX\HUVXUOHERXWRQ67$57
'e0$55$*( RXGHIDLUHXQHSDXVHSHQGDQW
TXHOTXHVVHFRQGHVFRQ¿UPHOHUpJODJHGXQLYHDX
G¶DJHQWGHULQoDJHO¶pFUDQDI¿FKHODGXUpHGX
F\FOH
3UHVVLRQGHO¶HDX
/DFDQDOLVDWLRQG¶DOLPHQWDWLRQG¶HDXFKDXGHDX
1HSDVWURSUHPSOLUD¿QG¶pYLWHUXQHTXDQWLWp
ODYHYDLVVHOOHGRLWIRXUQLUXQHSUHVVLRQG¶HDX
H[FHVVLYHGHPRXVVH(VVX\H]WRXVGpERUGHPHQWV HQWUHHWSVL
DYHFXQOLQJHKXPLGH
/DSUHVVLRQG¶HDXSHXWrWUHEDVVHORUVTX¶XQH
PDFKLQHjODYHURXOHVGRXFKHVIRQFWLRQQHQW
/HGLVWULEXWHXUFRQWLHQWDVVH]SRXUj
$WWHQGH]XQHUpGXFWLRQGHO¶XWLOLVDWLRQG¶HDX
ODYDJHVGpSHQGDQWGXUpJODJH
DYDQWGHGpPDUUHUOHODYHYDLVVHOOH
7HPSpUDWXUHGHO¶HDX
,QGLFDWHXU
&RPSDUWLPHQW
G¶DJHQWGH
ULQoDJH
&RXYHUFOH
G¶DJHQWGH
ULQoDJH
,03257$17
$YDQWGHGpPDUUHUXQF\FOHGHODYDJH
IDLWHVFRXOHUO¶HDXFKDXGHSRXUGpJDJHU
O¶HDXIUDvFKHGXWX\DG¶DUULYpHG¶HDX
/¶HDXFKDXGHHVWQpFHVVDLUHSRXUGHPHLOOHXUV
UpVXOWDWVGHODYDJHHWGHVpFKDJH3RXUGRQQHU
GHVUpVXOWDWVVDWLVIDLVDQWVO¶HDXDUULYDQWGDQVOH
ODYHYDLVVHOOHGRLWDYRLUXQHWHPSpUDWXUHG¶DX
PRLQVR) R& 3RXUYpUL¿HUODWpPSHUDWXUHGHO¶HDXDUULYDQW
GDQVOHODYHYDLVVHOOH
7RXUQH]OHURELQHWG¶HDXFKDXGHOHSOXV
SURFKHGXODYHYDLVVHOOHSHQGDQWTXHOTXHV
PLQXWHVSRUGpJDJHUO¶HDXIUDvFKGHVWX\XD[
7HQH]XQWKHUPRPqWUHGHERQERQVRXj
YLDQGHVRXVO¶HDXSRXUYpUL¿HUODWHPSpUDWHU
6LODWHPSpUDWXUHHVWLQIpULHXUHjR)
R& IDLUHDXPHQWHUOHUpJDJOHGX
WKHUPRVWDWGXFKDXIIHHDXSDUXQH
SHUVRQQHTXDOL¿pH
Í
5(0$548(
+($7'5<O¶RSWLRQHQFRPELQDLVRQDYHFO¶DJHQW
GHULQoDJHHW+,7(03:$6+DPpOLRUHUOHV
SHUIRUPDQFHVGHVpFKDJH/¶pQHUJLHQpFHVVDLUH
SRXUXWLOLVHUO¶RSWLRQ+($7'5<FRWHTXHOTXHV
FHQWVSDUF\FOH9RXVSRXYH]FKRLVLUGHQHSDV
VpOHFWLRQQHUO¶RSWLRQ+($7'5<PDLVLOYRXV
VHUDG¶DUWLFOHVGDQVYRWUHYDLVVHOOHQHVHURQWSDV
WRXWjIDLWVHFVjOD¿QGXF\FOH
(175(7,(1(71(772<$*(
([WpULHXU1HWWRJHH[WpULHXUGHODSRUWHDYHF
XQHpSRQJHRXXQHODYHWWHHWXQHVROXWLRQG¶HDX
VDYRQQHDXVHWLqGH5LQFH]HQVXLWHDYHFGHO¶HDX
SURSUHHWHVVX\H]DYHFXQFKLIIRQVHF1¶XWLOLVH]
SDVGHSURGXLWVGHQHWWR\DJHDEUDVLIV
6RLQVGH'UDLQ$LU*DS
6LXQLQWHUYDOOHG¶DLUGHYLGDQJHDpWpLQVWDOOpSRXU
YRWUHODYHYDLVVHOOHHQFDVWUpDVVXUH]YRXVTX¶LO
VRLWSURSUHD¿QTXHOHODYHYDLVVHOOHVHYLGDQJH
DGpTXDWHPHQW8QLQWHUYDOOHG¶DLUGHYLGDQJHHVW
KDELWXHOOHPHQWPRQWpVXUOHGHVVXVGXFRPSWRLU
HWSHXWrWUHLQVSHFWpHQHQOHYDQWOHFRXYHUFOH
&HODQHIDLWSDVSDUWLHGHYRWUHODYHYDLVVHOOHHW
Q¶HVWSDVFRXYHUWSDUODJDUDQWLH
1HWWR\HUOH¿OWUH¿QGXF\OLQGUH
/H¿OWUH¿QGXF\OLQGUHHVWFRQoXSRXUDPDVVHU
FHUWDLQVJURVDUWLFOHVFRPPHGXYHUUHEULVpGHV
RVHWGHVQR\DX[/H¿OWUH¿QGXF\OLQGUHGRLWrWUH
QHWWR\pSRXUPD[LPLVHUODSHUIRUPDQFHGHODYDJH
(QOHYH]OH¿OWUH¿QGXF\OLQGUHWHOTX LOOXVWUp
WRXUQH]OHHQVHQVDQWLKRUDLUHVRXOHYH]OH
YLGH]OHHWQHWWR\H]OHHQOHULQoDQWVRXVGHO HDX
FRXUDQWHHWUHPHWWH]OHHQSODFH/ XWLOLVDWLRQ
G XQHpSRQJHRXG XQHEURVVHSRXUERXWHLOOHV
SHXWrWUHQpFHVVDLUHSRXUHQOHYHUWRXVOHVUpVLGXV
DOLPHQWDLUHV
1HWWR\HUOHSUp¿OWUH
(QOHYH]OH¿OWUH¿QGXF\OLQGUHHWHQOHYH]OHSUp
¿OWUHGXEDVGHODFXYHGXODYHYDLVVHOOH5LQFH]
OHSUp¿OWUHHQOHWHQDQWVRXVGHO¶HDXFRXUDQWHHW
UHPHWWH]OH
$9$17'¶$33(/(5 VROXWLRQVDX[SUREOpPHVXVXHOV
3URWHFWLRQKLYHUQDOH
/DYDLVVHOOHQ¶HVWSDVSURSUH
8QODYHYDLVVHOOHODLVVpjXQHQGURLWQRQFKDXIIp
GRLWrWUHSURWpJpGXJHO'HPDQGH]jXQH
SHUVRQQHTXDOL¿pHGHIDLUHFHTXLVXLW
&KRLVLUXQF\FOHTXLSHUPHWXQWHPSGH
ODYDJHSOXVORQJ
&KRLVLVVH]O¶RSWLRQGHODYDJH6DOXW7HPS
'HGpEUDQFKHUOHVVHUYLFHV
G¶DOLPHQWDWLRQ
/DSUHVVLRQG¶HDXGHYRWUHPDLVRQSHXWrWUH
WURSEDVVH(OOHGRLWrWUHFRPSULVHHQWUH
HWOLYUHVSDUSRXFHFDUUp
)HUPH]OHFRXUDQWpOHFWULTXHDXODYHYDLVVHOOH
DODVRXUFHG¶DOLPHQWDWLRQHQUHWLUDQWOHV
IXVLEOHVRXIHUPDQWOHGLVMRQFWHXUGHFLUFXLW
9HUL¿HUODWHPSpUDWXUHGHO¶HDXUHQWUDQWH
(OOHGHYUDLWHWUHG¶DXPRLQVR& R) 9RLU)DFWHXUVDIIHFWDQWOHUHQGHPHQW )HUPH]O¶DOLPHQWDWLRQG¶HDX
3ODFH]XQUpFLSLHQWVRXVOHURELQHWG¶DUULYpH
G¶HDX'pEUDQFKH]ODFDQDOLVDWLRQG¶HDXGX
URELQHWG¶DUULYHHG¶HDXHWYLGDQJH]GDQVOH
UpFLSLHQW
9pUL¿HUODGXUHWpGHO¶HDX6LO¶HDXHVWWUqV
GXUHLOSHXWrWUHQpFHVVDLUHG¶LQVWDOOHU
XQDGRXFLVVHXUG¶HDX 9RLU'RVDJHGX
GpWHUJHQW
'pFRQQHFWH]OHWX\DXGHYLGDQJHGHOD
SRPSHHWYLGDQJH]O¶HDXGDQVOHUpFLSLHQW
8WLOLVHUXQGpWHUJHQWTXLQ¶DSDVSULV
O¶KXPLGLWp
6¶DVVXUHUTXHO¶HQWRQQRLUGXSDQHUVXSpULHXU
Q¶HVWSDVERXFKp
6¶DVVXUHUTX¶DXFXQREMHWQ¶HPSrFKHOH
PRXYHPHQWURWDWLIGHVEUDVGHODYDJH
3RXUUpWDEOLUOHVHUYLFH
5HEUDQFKH]O¶HDXOHWX\DXGHYLGDQJHHWOH
FRXUDQWpOHFWULTXH
2XUYH]O¶HDXHWOHFRXUDQWpOHFWULTXH
5HPSOLUOHVGHX[GLVWULEXWHXUVGHGpWHUJHQW
HWIDLUHIRQFWLRQQHUOHODYHYDLVVHOOHHQF\FOH
32:(53/86HW+($9<:$6+
9pUL¿H]OHVFRQQH[LRQVSRXUDVVXUHUTX¶HOOHV
VRQWGpQXpHVGHIXLWH
$9$17'¶$33(/(5 VROXWLRQV
DX[SUREOpPHVXVXHOV
Í
5(0$548(
3RXUREWHQLUOHVPHLOOHXUVUpVXOWDWVGHYRWUHODYH
YDLVVHOOHYLVLWH]ZZZGLVKZDVKLQJH[SHUWFRPGHV
FRQVHLOVJpQpUDX[FRQFHUQDQWODSHUIRUPDQFHHWOH
IRQFWLRQQHPHQWGHYRWUHODYHYDLVVHOOH
9DLVVHOOHTXLQHVHFKHSDV
6pOHFWLRQQHUO¶RSWLRQVpFKDJHjFKDXG
6¶DVVXUHUTXOHGLVWULEXWHXUGHSURGXLWGH
ULQoDJHHVWSOHLQ
$XJPHQWHUODTXDQWLWpGHSURGXLWGHULQoDJH
9RLU3URGXLWGHULQoDJH
9pUL¿HUODWHPSpUDWXUHGHO¶HDXUHQWUDQWH
$VVXUH]YRXVTX¶HOOHHVWG¶DXPRLQVR&
R)
6¶DVVXUHUTXHOHFKDUJHPHQWHVWHIIHFWXp
FRUUHFWHPHQW(YLWH[G¶DFFROHUOHVXVWHQVLOHV
/HVREMHWVHQSODVWLTXHSHXYHQWUHTXpULUXQ
VpFKDJHPDQXHO
/HVYHUUHVjIRQGFRQFDYHSHXYHQWUHFHXLOOLU
GHO¶HDX
9DLVVHOOHEUpFKpH
$YDQWGHIDLUHDSSHOjXQWHFKLFLHQ
FRQVXOWH]ODOLVWHTXLVXLW&HODSHXWYRXV
pSDUJQHUGXWHPSVHWGHO¶DUJHQW&HWWH
OLVWHSRUWHVXUGHVSUREOqPHVG¶XWLOLVDWLRQ
FRXUDQWHTXLQHVRQWFDXVpVQLSDUXQGpIDXW
GHIDEULFDWLRQQLSDUXQPDWpULDOGpIHFWXHX[
GHYRWUHODYHYDLVVHOOH
&KDUJHUOHODYHYDLVVHOOHDYHFVRLQHWQHSDV
VXUFKDUJHU 9RLU3UpSDUDWLRQHWFKDUJHPHQW
GHODYDLVVHOOH 3ODFHUOHVXVWHQVLOHVIUDJLOHVGDQVOHSDQLHU
VXSHULHXU
3RXUSOXVGHVpFXULWpSODFHUOHVYHUUHVFRQWUH
OHVWLJHVGXSDQLHUVXSpULHXUHWQRQVXUOHV
WLJHV
&KDUJHUOHVXVWHQVLOHVGHWHOOHVRUWHTX¶LOV
QHUHPXHQWSDVOLEUHPHQWTXDQGRQWLUHRX
VRUWOHSDQLHU)DLUHFRXOLVVHUOHVSDQLHUV
OHQWHPHQWGDQVOHVGHX[VHQV
6¶DVVXUHUTXHOHVJUDQGVYHUUHVHWOHVYHUUHV
jSLHGQHWRXFKHQWSDVOHKDXWGHODFXYH
TXDQGOHSDQLHUHVWGDQVODFXYH
$9$17'¶$33(/(5 VROXWLRQVDX[SUREOpPHVXVXHOV
(DXGDQVOHIRQGGHODFXYH
6LGHO¶HDXUHVWHDXIRQGGHODFXYHDSUqVTXH
OHF\FOHVRLWWHUPLQpFHQ¶HVWSDVQRUPDO
'DQVFHFDVOHODYHYDLVVHOOHQHYLGDQJHSDV
FRUUHFWHPHQW 9RLUODUXEULTXH/HODYH
YDLVVHOOHQHYLGDQJHSDVFRUUHFWHPHQW )XLWHGXODYHYDLVVHOOH
8WLOLVHUXQLTXHPHQWXQGpWHUJHQWQHXI
FRQoXSRXUOHVODYHYDLVVHOOHVDXWRPDWLTXHV
0HVXUHUOHGpWHUJHQWDYHFVRLQ(VVD\HUXQH
PDUTXHGLIIpUHQWH
7DFKHVRXSHOOLFXOHVEODQFKDWUHVVXUOD
YHUUHULHHWOHVDVVLHWWHV
9pUL¿HUODGXUHWpGHO¶HDX3RXUGHO¶HDX
WUqVGXUHLOSHXWrWUHQpFHVVDLUHG¶LQVWDOOHU
XQDGRXFLVVHXUG¶HDX 9RLU'RVDJHGX
GpWHUJHQW 9DLVVHOOHWDFKpHRXGpFRORUpH
/HWKpRXOHFDIpSHXYHQWWDFKHUOHV
WDVVHV3RXUUHWLUHUOHVWDFKHVOHVODYHU
DODPDLQGDQVXQHVROXWLRQFRPSRVpHGH
PO WDVVH G¶HDXGH-DYHOHWG¶XQ
OLWUHG¶HDXWLqGH5LQFHUjIRQG
'HVGpS{WVGHIHUGDQVO¶HDXSHXYHQW
FDXVHUXQ¿OPMDXQHRXPDUURQ,QVWDOOHU
XQ¿OWUHVSpFLDOGDQVODFDQDOLVDWLRQSHXW
UpVRXGUHFHSUREOqPH 9RLU(QOHYHUOHV
WDFKHVHWSHOOLFXOH
/DWHPSpUDWXUHGHO¶HDXSHXWrWUHWURS
EDVVH(YLWHUOHVWHPSpUDWXUHVWURSKDXWHV
RXWURSEDVVHV 9RLU)DFWHXUVDIIHFWDQWOH
UHQGHPHQW
(YLWH]GHVXUFKDUJHURXGHFKDUJHU
LQFRUUHFWHPHQWOHODYHYDLVVHOOH 9RLU
3UpSDUDWLRQHWFKDUJHPHQWGHODYDLVVHOOH
8WLOLVHUGXGpWHUJHQWTXLQ¶DSDVSULVO¶KXPLGLWp
HWTXLHVWQHXI8QGpWHUJHQWWURSYLHX[SHXW
rWUHLQHI¿FDFH
6¶DVVXUHUTXHOHGLVWULEXWHXUGHSURGXLWGH
ULQoDJHHVWSOHLQ
9pUL¿HUTX¶XQHTXDQWLWpDGpTXDWHGH
GpWHUJHQWHVWXWLOLVpHHQUDSSRUWDYHFOHF\FOH
VpOHFWLRQQp 9RLU'LVWULEXWHXUGHGpWHUJHQW
/DSUHVVLRQGHO¶HDXGHYRWUHPDLVRQSHXWrWUH
WRSEDVVH(OOHGRLWrWUHG¶DXPRLQVj
OLYUHVSDUSRXFHFDUUp
/¶XWLOLVDWLRQG¶XQHWURSJUDQGHTXDQWLWpGH
GpWHUJHQWGDQVGHO¶HDXGRXFHRXDGRXFH
SURYRTXHFHWWHSpOOLFXOHTXLQHSHXWrWUH
HQOHYpH
$MXVWHUODTXDQWLWpGHGpWHUJHQWG¶DSUqV
ODGXUHWpGHO¶HDX 9pUL¿HU'RVDJHGX
GpWHUJHQW
$ELDVVHUODWHPSpUDWXUH
8WLOLVHUO¶RSWLRQVpFKDJHjIURLG
'pWHUJHQWUHVWDQWGDQVOHVUpVHUYRLUV
/HGpWHUJHQWSHXWrWUHYLHX[/HMHWHUHW
XWLOLVHUGXGpWHUJHQWQHXU
6¶DVVXUHUTXHO¶HDXSHXWDWWHLQGUHOH
GLVWULEXWHXU
9pUL¿HUTXHOHF\FOHHVWWHUPLQp
9pUL¿HUTXHOHVXVWHQVLOHVQ¶HPSrFKHQWSDVOH
GLVWULEXWHXUGHGpWHUJHQWGHV¶RXYULU
&HUWDLQHVQRUULWXUHVWUqVDFLGHVSHXYHQW
HQWUDvQHUXQHGpFRORUDWLRQG¶XVWHQVLOV
HQDFLHULQR[\GDEOHRXHQSODVWLTXH
VLODYDLVVHOOHUHVWHORQJWHPSVGDQVOH
ODYHYDLVVHOOH8WLOLVH]5,16(21/<
RXULQFH]jODPDLQVLYRXVQHPHWWH]
SDVLPPpGLDWHPHQWOHODYHYDLVVHOOHHQ
PDUFKH
0pODQJHUGHVXVWHQVLOHVHQDFLHU
LQR[\GDEOHHWOHXVWHQVLOHVHQDUJHQWGDVOH
PrPHSDQLHUSHXWGpWpULRUHUOHVODPHVHQ
DFLHULQR[\GDEOH(QUqJOHJpQpUDOHpYLWH]
GHPpODQJHUO¶DFLHUHWO¶DUJHQW
/HVEUXLWHVGHIRQFWLRQQHPHQWQRUPDO
TXHYRXVHQWHQGH]
/HVEUXLWVQRUPDX[FRPSUHQQHQWOH
UHPSOLVVDJHODFLUFXODWLRQG¶HDXHWOHEUXLW
GXPRWHXU
,O\DXQFKDQJHPHQWQRWDEOHGHEUXLW
TXDQGOHODYDJHSDVVHGXEUDVGHODYDJH
LQIpULHXUDXEUDVFHQWUDO&HODHVWQRUPDO
FDUFKDTXHEUDVGHODYDJHDVRQSURSUH
EUXLW
,OHVWQRUPDOSRXUXQODYHYDLVVHOOHG¶DYRLU
XQHSDXVH SDVGHEUXLW TXDQGOHODYDJH
SDVVHGXEUDVLQIpULHXUDXEUDVFHQWUDO
/HODYHYDLVVHOOHQHIRQFWLRQQHSDV
/HVXVWHQVLOHVHQDOXPLQLXPSHXYHQW
ODLVVHUGHVWUDFHVJULVHVQRLUHVORUVTX¶LOV
VRQWIURWWpVFRQWUHG¶DXWUHVXVWHQVLOHV
&KDUJHUFRUUHFWHPHQWOHVSDQLHUV
3HOOLFXOpEODQFKDWUH
5HQYHUVHUGXSURGXLWGHULQoDJHSHXW
FUpHUXQH[FqVGHPRXVHHWSURYRTXHUXQ
GpERUGHPHQW(VVX\HUWRXWOLTXLGHUHQYHUVp
DYHFXQFKLIIRQPRXLOOH
9pUL¿HUTXHOHODYHYDLVVHOOHHVWGH
QLYHDX 9RLU,QVWUXFWLRQVG¶LQVWDOODWLRQ &¶HVWO¶HDXG¶DOLPHQWDWLRQDFWLYpH"
$9$17'¶$33(/(5 VROXWLRQVDX[SUREOpPHVXVXHOV
/HF\FOHGXUHORQJWHPSV
(VWFHTXHOHF\FOHFRPSRUWHXQUHWDUGGH
FKDXIIDJHG¶HDX"
(VWFHTXHO¶RSWLRQGpPDUUDJHUHWDUGpj
pWpVpOHFWLRQQpH"
/¶RSWLRQGHGpVLQIHFWLRQjWHOOHpWp
VpOHFWLRQQpH"
/HODYHYDLVVHOOHQHYLQGDQJHSDV
FRUUHFWHPHQW
6LOHODYHYDLVVHOOHDXQEUR\HXUG¶DOLPHQW
V¶DVVXUHUTXHOHEUR\HXUHVWYLGH
9pUL¿HUTXHOHERXFKRQG¶DUUrWDpWpHQOHYpj
O¶LQWpULHXUGXEUR\HXUG¶DOLPHQW
9pUL¿HUTXHOHER\DXGHGUDLQDJHQ¶HVWSDV
HQURXOp
6¶DVVXUHUTXHOHF\FO\HVWHUPLQpHWQRQHQ
SDXVH
(QOHYHUOHVWDFKHVHWOHVSpOOLFXOHV
'HO¶HDXGXUHSHXWSURYRTXHUGHVGpS{WVGH
FDOFDLUHTXLV¶DFFXPXOHQWjO¶LQWpULHXUGXODYH
YDLVVHOOH/HVDVVLHWWHVHWOHVYHUUHSHXYHQWDXVVL
DYRLUGHVWDFKHVHWGHVSpOOLFXOHVSRXUXQFHUWDLQ
QRPEUHGHUDLVRQV 9RLU7DFKHVHWSpOOLFXOHV
EODQFKDWUHVVXUODYHUUHULHHWOHVDVVLHWWHV 3RXU
HQOHYHUOHVGpS{WVWDFKHVHWSHOOLFXOHVQHWWR\HU
HQXWLOLVDQWOHVLQGLFDWLRQVVXLYDQWHV
&KDUJHUOHVDVVLHWWHVHWOHVYHUUHVGHPDQLqUH
QRUPDOH1HSDVPHWWUHGHVXVWHQVLOHVHQ
PpWDORXGHO¶DUJHQWHULH
1HSDVPHWWUHGHGpWHUJHQW
6pOHFWLRQQHUOHF\FOH1250$/:$6+)HUPHU
ODSRUWHjIRQG(QIRQFHUOHERXWRQ67$57
&$1&(/
3HUPHWWUHDXODYHYDLVVHOOHGHIRQFWLRQQHU
MXVTX¶jFHTX¶LOGpPDUUHOHVHFRQG
UHPSOLVVDJHG¶HDX HQYLURQPLQXWHV 'pEORTXHURXYULUODSRUWHHWYHUVHUWDVVHV
GHYLQDLJUHEODQFGDQVOHIRQGGXODYH
YDLVVHOOH
)HUPHUODSRUWHjIRQGHWODLVVHUOHF\FOHVH
WHUPLQHU
/HODYHYDLVVHOOHDXQHRGHXU
/DYDLVVHOOHVDOHODLVVpHGDQVOHODYHYDLVVHOOH
WURSORQJWHPSVSHXWDYRLUXQHRGHXU
8WLOLVHUOHF\FOH5,16(21/<
,O\DXQHRGHXUGHQHXITXDQGLOYLHQWG¶rWUH
LQVWDOOp&¶HVWQRUPDO
9pUL¿HUTXHOHODYHYDLVVHOOHYLGDQJH
FRUUHFWHPHQW 9RLU/HODYHYDLVVHOOHQH
YLGDQJHSDVFRUUHFWHPHQW 5HPDUTXH6LFHVFRQGLWLRQVSHUVLVWHQWXQH
LQVWDOODWLRQG¶DGRXFLVVHXUG¶HDXSHXWrWUH
QpFHVVDLUH
7DFKHVjO¶LQWpULHXUGHODFXYH
/DYHUGHJUDQGHVTXDQWLWpVGHYDLVVHOOH
DYHFGHVGpS{WVGHWRPDWHVSHXWFDXVHUXQ
DVSHFWURVpRUDQJp&HFLQ¶DIIHFWHSDVOH
UHQGHPHQWHWGLVSDUDLWUDSURJUHVVLYHPHQW
DXFRXUVGXWHPSV8QSUpULQoDJHHW
O¶XWLOLVDWLRQGXF\FOH5,16(21/<UpGXLUD
O¶DSSDULWLRQGHVWDFKHV/¶XWLOLVDWLRQGH
O¶RSWLRQVpFKDJHjIURLGGLPLQXHUDpJDOHPHQW
O¶DSSDULWLRQGHVWDFKHV
*$5$17,(
<RXUDSSOLDQFHLVFRYHUHGE\DRQH\HDUOLPLWHGZDUUDQW\)RURQH\HDUIURP\RXURULJLQDOGDWHRI
SXUFKDVH(OHFWUROX[ZLOOSD\DOOFRVWVIRUUHSDLULQJRUUHSODFLQJDQ\SDUWVRIWKLVDSSOLDQFHWKDWSURYH
WREHGHIHFWLYHLQPDWHULDOVRUZRUNPDQVKLSZKHQVXFKDSSOLDQFHLVLQVWDOOHGXVHGDQGPDLQWDLQHG
LQDFFRUGDQFHZLWKWKHSURYLGHGLQVWUXFWLRQV
([FOXVLRQV
7KLVZDUUDQW\GRHVQRWFRYHUWKHIROORZLQJ
3URGXFWVZLWKRULJLQDOVHULDOQXPEHUVWKDWKDYHEHHQUHPRYHGDOWHUHGRUFDQQRWEHUHDGLO\GHWHUPLQHG
3URGXFWWKDWKDVEHHQWUDQVIHUUHGIURPLWVRULJLQDORZQHUWRDQRWKHUSDUW\RUUHPRYHGRXWVLGH
WKH86$RU&DQDGD
5XVWRQWKHLQWHULRURUH[WHULRURIWKHXQLW
3URGXFWVSXUFKDVHG³DVLV´DUHQRWFRYHUHGE\WKLVZDUUDQW\
)RRGORVVGXHWRDQ\UHIULJHUDWRURUIUHH]HUIDLOXUHV
3URGXFWVXVHGLQDFRPPHUFLDOVHWWLQJ
6HUYLFHFDOOVZKLFKGRQRWLQYROYHPDOIXQFWLRQRUGHIHFWVLQPDWHULDOVRUZRUNPDQVKLSRUIRUDSSOLDQFHV
QRWLQRUGLQDU\KRXVHKROGXVHRUXVHGRWKHUWKDQLQDFFRUGDQFHZLWKWKHSURYLGHGLQVWUXFWLRQV
6HUYLFHFDOOVWRFRUUHFWWKHLQVWDOODWLRQRI\RXUDSSOLDQFHRUWRLQVWUXFW\RXKRZWRXVH\RXUDSSOLDQFH
([SHQVHVIRUPDNLQJWKHDSSOLDQFHDFFHVVLEOHIRUVHUYLFLQJVXFKDVUHPRYDORIWULPFXSERDUGV
VKHOYHVHWFZKLFKDUHQRWDSDUWRIWKHDSSOLDQFHZKHQLWLVVKLSSHGIURPWKHIDFWRU\
6HUYLFHFDOOVWRUHSDLURUUHSODFHDSSOLDQFHOLJKWEXOEVDLU¿OWHUVZDWHU¿OWHUVRWKHU
FRQVXPDEOHVRUNQREVKDQGOHVRURWKHUFRVPHWLFSDUWV
6XUFKDUJHVLQFOXGLQJEXWQRWOLPLWHGWRDQ\DIWHUKRXUZHHNHQGRUKROLGD\VHUYLFHFDOOVWROOVIHUU\
WULSFKDUJHVRUPLOHDJHH[SHQVHIRUVHUYLFHFDOOVWRUHPRWHDUHDVLQFOXGLQJWKHVWDWHRI$ODVND
'DPDJHVWRWKH¿QLVKRIDSSOLDQFHRUKRPHLQFXUUHGGXULQJLQVWDOODWLRQLQFOXGLQJEXWQRW
OLPLWHGWRÀRRUVFDELQHWVZDOOVHWF
'DPDJHVFDXVHGE\VHUYLFHVSHUIRUPHGE\XQDXWKRUL]HGVHUYLFHFRPSDQLHVXVHRISDUWVRWKHUWKDQ
JHQXLQH(OHFWUROX[SDUWVRUSDUWVREWDLQHGIURPSHUVRQVRWKHUWKDQDXWKRUL]HGVHUYLFHFRPSDQLHVRU
H[WHUQDOFDXVHVVXFKDVDEXVHPLVXVHLQDGHTXDWHSRZHUVXSSO\DFFLGHQWV¿UHVRUDFWVRI*RG
',6&/$,0(52),03/,(':$55$17,(6/,0,7$7,212)5(0(',(6
&86720(5¶662/($1'(;&/86,9(5(0('<81'(57+,6/,0,7(':$55$17<6+$//%(352'8&7
5(3$,5255(3/$&(0(17$63529,'('+(5(,1&/$,06%$6('21,03/,(':$55$17,(6
,1&/8',1*:$55$17,(62)0(5&+$17$%,/,7<25),71(66)25$3$57,&8/$5385326($5(
/,0,7('7221(<($5257+(6+257(673(5,2'$//2:('%</$:%87127/(667+$121(
<($5(/(&752/8;6+$//127%(/,$%/()25&216(48(17,$/25,1&,'(17$/'$0$*(668&+
$63523(57<'$0$*($1',1&,'(17$/(;3(16(65(68/7,1*)520$1<%5($&+2)7+,6
:5,77(1/,0,7(':$55$17<25$1<,03/,(':$55$17<620(67$7(6$1'3529,1&(6'2
127$//2:7+((;&/86,2125/,0,7$7,212),1&,'(17$/25&216(48(17,$/'$0$*(6
25/,0,7$7,216217+('85$7,212),03/,(':$55$17,(6627+(6(/,0,7$7,21625
(;&/86,2160$<127$33/<72<287+,6:5,77(1:$55$17<*,9(6<2863(&,),&/(*$/
5,*+76<280$<$/62+$9(27+(55,*+767+$79$5<)52067$7(7267$7(
,I<RX1HHG6HUYLFH
.HHS\RXUUHFHLSWGHOLYHU\VOLSRUVRPHRWKHUDSSURSULDWHSD\PHQWUHFRUGWRHVWDEOLVKWKHZDUUDQW\
SHULRGVKRXOGVHUYLFHEHUHTXLUHG,IVHUYLFHLVSHUIRUPHGLWLVLQ\RXUEHVWLQWHUHVWWRREWDLQDQG
NHHSDOOUHFHLSWV6HUYLFHXQGHUWKLVZDUUDQW\PXVWEHREWDLQHGE\FRQWDFWLQJ(OHFWUROX[DWWKH
DGGUHVVHVRUSKRQHQXPEHUVEHORZ
7KLVZDUUDQW\RQO\DSSOLHVLQWKH86$DQG&DQDGD,QWKH86$\RXUDSSOLDQFHLVZDUUDQWHG
E\(OHFWUROX[0DMRU$SSOLDQFHV1RUWK$PHULFDDGLYLVLRQRI(OHFWUROX[+RPH3URGXFWV,QF,Q
&DQDGD\RXUDSSOLDQFHLVZDUUDQWHGE\(OHFWUROX[&DQDGD&RUS(OHFWUROX[DXWKRUL]HVQRSHUVRQWR
FKDQJHRUDGGWRDQ\REOLJDWLRQVXQGHUWKLVZDUUDQW\2EOLJDWLRQVIRUVHUYLFHDQGSDUWVXQGHUWKLV
ZDUUDQW\PXVWEHSHUIRUPHGE\(OHFWUROX[RUDQDXWKRUL]HGVHUYLFHFRPSDQ\3URGXFWIHDWXUHVRU
VSHFL¿FDWLRQVDVGHVFULEHGRULOOXVWUDWHGDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFH
86$
)ULJLGDLUH
'DYLG7D\ORU'ULYH
&KDUORWWH1&
&DQDGD
(OHFWUROX[&DQDGD&RUS
7HUU\)R[:D\
0LVVLVVDXJD2QWDULR&DQDGD
/9(
">
/
Download
Apenas um lembrete amigável. Você pode visualizar o documento aqui mesmo. Mas o mais importante, nossa IA já o leu. Ele pode explicar coisas complexas em termos simples, responder às suas perguntas em qualquer idioma e ajudá-lo a navegar rapidamente, mesmo nos documentos mais longos ou complicados.
Link público atualizado
O link público para seu chat foi atualizado. Você pode visualizar e gerenciar seus links de chat após o registro aqui.