Electrolux GK78TC.1CN Manuel utilisateur

+PEWOIVEQMOOSGLJIPH
4PER HI GYMWWSR ZMXVSGÃVEQMUYI
4MERM HM GSXXYVE MR ZIXVSGIVEQMGE
+)&6%9',7%2;)-792+
13() ( )1403-7869>-32- 4)6 0 973
+/ 8' '2
',
&KqUH FOLHQWH FKHU FOLHQW
9HXLOOH] OLUH DWWHQWLYHPHQW FH PRGH G·HPSORL 2EVHU
YH] DYDQW WRXW OH FKDSLWUH µ5qJOHV GH VpFXULWpµ
&RQVHUYH] FH PRGH G·HPSORL DILQ GH SRXYRLU OH FRQVXO
WHU XOWpULHXUHPHQW HW UHPHWWH]OH j O·pYHQWXHO SUR
SULpWDLUH XOWpULHXU GH O·DSSDUHLO
&H WULDQJOH G·DYHUWLVVHPHQW HWRX OHV WHUPHV
GH VLJQDOLVDWLRQ µ$WWHQWLRQµ µ3UXGHQFHµ
VRXOLJQHQW GHV LQGLFDWLRQV TXL VRQW LPSRUWDQ
WHV SRXU YRWUH VpFXULWp RX SRXU OD FDSDFLWp GH
IRQFWLRQQHPHQW GH O·DSSDUHLO ,OV GRLYHQW
LPSpUDWLYHPHQW rWUH UHVSHFWpV
&H PRGH G·HPSORL FRQWLHQW GHV LQGLFDWLRQV SHUPHWWDQW
G·pOLPLQHU VRLPrPH GHV SDQQHV TXL SRXUUDLHQW pYHQ
WXHOOHPHQW VXUYHQLU 9RLU FKDSLWUH µ4XH IDLUH VL µ
6L FHV LQGLFDWLRQV QH GHYDLHQW SDV VXIILUH YRXV DYH]
GHX[ SRLQWV GH FRQVXOWDWLRQ FKH] OHVTXHOV RQ SRXUUD
YRXV DLGHU
Ÿ
6HUYLFH+HOSOLQH
&H V\PEROH YRXV JXLGH SDV j SDV GDQV OD PDQLSX
ODWLRQ GH FHW DSSDUHLO
L
/H SRLQW GH VHUYLFH DSUqVYHQWH j SUR[LPLWp GH
FKH] YRXV YRLU FKDSLWUH µ6HUYLFH DSUqVYHQWHµ RX
&H V\PEROH SUpFqGH GHV LQIRUPDWLRQV
FRPSOpPHQWDLUHV FRQFHUQDQW OD PDQLSXODWLRQ
HW O·XWLOLVDWLRQ SUDWLTXH GH FHW DSSDUHLO
9RXV \ UHFHYUH] XQH UpSRQVH j FKDTXH TXHVWLRQ
FRQFHUQDQW O·pTXLSHPHQW RX O·XWLOLVDWLRQ GH YRWUH
DSSDUHLO %LHQ HQWHQGX YRV GpVLUV VXJJHVWLRQV RX
FULWLTXHV VRQW pJDOHPHQW ELHQYHQXV 1RWUH REMHFWLI
HVW GH SRXUVXLYUH O·DPpOLRUDWLRQ GH QRV SURGXLWV HW
SUHVWDWLRQV GH VHUYLFHV DX SURILW GH QRWUH FOLHQWqOH
&H V\PEROH VLJQDOH GHV FRQVHLOV HW GHV LQGLFD
WLRQV UHODWLIV j O·XWLOLVDWLRQ pFRQRPLTXH HW pFR
ORJLTXH GH O·DSSDUHLO
Ÿ
(Q FDV GH SUREOqPHV WHFKQLTXHV QRWUH VHUYLFH
DSUqVYHQWH VH WLHQW j WRXW PRPHQW j YRWUH GLVSR
VLWLRQ YRXV WURXYHUH] OHV DGUHVVHV HW QXPpURV GH
WpOpSKRQH DX FKDSLWUH µ6HUYLFH DSUqVYHQWHµ 9HXLOOH] pJDOHPHQW SUHQGUH HQ FRQVLGpUDWLRQ OH FKDSL
WUH µ6HUYLFHµ
$SUHV YRXV DYH] SULV FRQQDLVVDQFH GX PRGH G·HPSORL
QRXV YRXV SULRQV GH UHQYR\HU OD FDUWH GH JDUDQWLH UHPSOLH
OH VHUYLFH DSUqVYHQWH j 0lJHQZLO
&HW DSSDUHLO HVW FRQIRUPH
DX[ GLUHFWLYHV &(( &(( &(( &(( 6RPPDLUH
3RXU O·XWLOLVDWHXU
5qJOHV GH VpFXULWp 'HVFULSWLRQ GH O·DSSDUHLO 6pFXULWp pOHFWULTXH 9XH GH O·DSSDUHLO %DQGHDX GH FRPPDQGH $YDQW OD SUHPLqUH XWLOLVDWLRQ /D WDEOH GH FXLVVRQ /D WDEOH YLWURFpUDPLTXH 7RXFKHV VHQVLWLYHV /·LQGLFDWHXU GH FKDOHXU UpVLGXHOOH 8WLOLVDWLRQ 0LVH HQ IRQFWLRQQHPHQW GH
OD WDEOH GH FXLVVRQ 0LVH HQ IRQFWLRQQHPHQW
GHV ]RQHV GH FXLVVRQ 5pJODJH GH OD SXLVVDQFH GH FXLVVRQ 0HWWUH OD ]RQH GH FXLVVRQ KRUV VHUYLFH 0LVH j O·DUUrW GH O·DSSDUHLO $UUrWH GH VpFXULWp GHV ]RQHV GH FXLVVRQ
3URWHFWLRQ FRQWUH OD VXUFXLVVRQ /H IR\HU GH FXLVVRQ j GRXEOH ]RQH 8WLOLVDWLRQ GH OD VXUIDFH WRWDOH $UUrW GH IRQFWLRQQHPHQW GH
OD GRXEOH ]RQH 9HUURXLOODJH GH O·DSSDUHLO RX
GHV ]RQHV GH FXLVVRQ 0RQWpH HQ WHPSpUDWXUH 9HUURXLOODJH GH O·DSSDUHLO 9HUURXLOODJH GHV ]RQHV GH FXLVVRQ 0LVH HQ IRQFWLRQQHPHQW GH OD
PRQWpH HQ WHPSpUDWXUH ,QGLFDWLRQ GH OD SXLVVDQFH VpOHFWLRQQpH
0RGLILFDWLRQ GH OD SXLVVDQFH ORUVTXH
YRXV DYH] VpOHFWLRQQp OD PRQWpH HQ
WHPSpUDWXUH DXWRPDWLTXH 0HWWUH KRUV VHUYLFH OD IRQFWLRQ GH
VDLVLH DXWRPDWLTXH 0LVH KRUV VHUYLFH DXWRPDWLTXH 5pJOHU OD PLVH KRUV VHUYLFH DXWRPDWLTXH
0RGLILFDWLRQ GH OD GXUpH GH
FXLVVRQ SURJUDPPpH 5DSSHO GH OD GXUpH GH FXLVVRQ 'pVDFWLYHU OD PLVH KRUV
VHUYLFH DXWRPDWLTXH 8WLOLVDWLRQ GH OD PLVH KRUV VHUYLFH
DXWRPDWLTXH FRPPH UpYHLO GH FXLVLQH
/D EDWWHULH GH FXLVLQH DSSURSULpH 1HWWR\DJH HW VRLQV 4XH IDLUH VL 6HUYLFH 6HUYLFH DSUqVYHQWH 0LVH HQ IRQFWLRQQHPHQW GX ©VDEOLHUª 0HWWUH OH UpYHLO GH FXLVLQH KRUV VHUYLFH &RQVRPPDWLRQ G·pQHUJLH MXGLFLHXVH &DVVHUROHV HW SRrOHV 1HWWR\HU DSUqV FKDTXH XWLOLVDWLRQ (OLPLQHU OHV WDFKHV 3UREOqPHV SDUWLFXOLHUV $LGH HQ FDV GH SDQQH 3RLQW GH YHQWH GH UHFKDQJH 'HPRQVWUDWLRQ 9HQWH *DUDQWLH 3RXU O·LQVWDOODWHXU
&DUDFWpULVWLTXHV WHFKQLTXHV ,QVWUXFWLRQV G·LQVWDOODWLRQ 'pEDOODJH (QFDVWUHPHQW GDQV XQ SODQ
GH WUDYDLO GH FXLVLQH &RWHV GH PRQWDJH (QFDVWUHPHQW 'HPRQWDJH GX WDEOH GH FXLVVRQ
YLWURFpUDPLTXH 5DFFRUGHPHQW pOHFWULTXH 5qJOHV GH VpFXULWp
/D VpFXULWp GH FHW DSSDUHLO HVW FRQIRUPH j OD UpJOHPHQWDWLRQ UHFRQQXH HQ PDWLqUH GH WHFKQLTXH DLQVL TX·DX[ SUH
VFULSWLRQV GH VpFXULWp DSSOLFDEOHV 1pDQPRLQV QRXV HVWLPRQV GHYRLU YRXV IDPLOLDULVHU DYHF OHV FRQVLJQHV GH VpFX
ULWp VXLYDQWHV
/·REVHUYDWLRQ GH FH PRGH G·HPSORL DLQVL TXH GHV LQVWUXFWLRQV G·LQVWDOODWLRQ HVW OD FRQGLWLRQ SUpDODEOH j QRWUH HQJD
JHPHQW GH JDUDQWLH
/·DSSDUHLO SHXW XQLTXHPHQW rWUH XWLOLVp SRXU XQ XVDJH GRPHVWLTXH QRUPDO
6pFXULWp pOHFWULTXH
/·DSSDUHLO GRLW rWUH UDFFRUGp SDU XQ LQVWDOODWHXU
pOHFWULFLHQ TXDOLILp 3RXU DVVXUHU OD VpFXULWp DX QL
YHDX pOHFWULTXH OHV DSSDUHLOV j HQFDVWUHU GRLYHQW
rWUH PRQWpV GDQV GHV DUPRLUHV SRXU pOpPHQWV j
HQFDVWUHUSODQV GH WUDYDLO DSSURSULpV HW FRQIRU
PHV DX[ QRUPHV
1·XWLOLVH] OD WDEOH GH FXLVVRQ TXH VHXOHPHQW ORUVTXH
FHOOHFL DXUD pWp LQVWDOOpH 9RXV VHUH] DLQVL DVVXUp GH
QH SDV WRXFKHU DFFLGHQWHOOHPHQW GHV FRPSRVDQWV
pOHFWULTXHV
,O Q·HVW SDV SHUPLV GH UDFFRUGHU GHV WDEOHV GH FXLVVRQ
HQGRPPDJpHV TXL SUpVHQWHQW GHV ILVVXUHV RX GHV
FDVVXUHV VXU OD VXUIDFH YLWURFpUDPLTXH
3RXU GHV UDLVRQV GH VpFXULWp OHV UpSDUDWLRQV VXU O·DS
SDUHLO HQ SDUWLFXOLHU VXU OHV pOpPHQWV FRQGXFWHXUV GH
FRXUDQW QH SHXYHQW rWUH HIIHFWXpHV TXH SDU GHV VSp
FLDOLVWHV pOHFWULFLHQV RX GHV WHFKQLFLHQV IRUPpV GX VHU
YLFH DSUqVYHQWH VLQRQ LO SRXUUDLW HQ UpVXOWHU GHV ULV
TXHV LPSRUWDQWV SRXU O·XWLOLVDWHXU (Q FDV GH
GpUDQJHPHQW DGUHVVH]YRXV GLUHFWHPHQW j QRWUH
VHUYLFH DSUqVYHQWH
6L XQH WDEOH YLWURFpUDPLTXH GRLW rWUH XWLOLVpH j SUR[L
PLWp LPPpGLDWH G·XQ pPHWWHXU GH UDGLR GH 79 RX G·XQH
DXWUH VWDWLRQ pPHWWULFH LO IDXW G·DERUG FRQWU{OHU VL OH
IRQFWLRQQHPHQW HVW DVVXUp
/·DSSDUHLO HVW VHXOHPHQW LVROp GX UpVHDX pOHFWULTXH
ORUVTXH OHV IXVLEOHV VRQW HQOHYpV RX TXH OD ILFKH HVW WL
UpH GH OD SULVH GH FRXUDQW
8WLOLVDWLRQ HW PDQLSXOD
WLRQ
(PSrFKH] TXH OHV SHWLWV HQIDQWV SXLVVHQW WRXFKHU OHV
]RQHV GH FXLVVRQ YLWURFpUDPLTXHV ORUVTXH FHOOHVFL
IRQFWLRQQHQW '·XQH PDQLqUH JpQpUDOH LOV GHYUDLHQW
rWUH WHQXV j O·pFDUW GHV IR\HUV DLQVL TXH GHV FDVVHUROHV
HW GHV SRrOHV /HV HQIDQWV SHXYHQW pJDOHPHQW VH
EU€OHU HQ IDLVDQW WRPEHU XQH FDVVHUROH RX XQH SRrOH
/HV FKDPSV GH FXLVVRQ GHYLHQQHQW UDSLGHPHQW
FKDXGV GqV TX·LOV VRQW DOOXPpV &·HVW SRXUTXRL YRXV QH
GHYH] OHV HQFOHQFKHU TX·DSUqV DYRLU PLV GHVVXV XQ
UpFLSLHQW GH FXLVVRQ $LQVL YRXV pYLWH] pJDOHPHQW GH
JDVSLOOHU GH O·pQHUJLH
(Q FDV GH PDQRHXYUHV LQDWWHQWLYHV LO \ D ULVTXH GH
EU€OXUH VXU OHV ]RQHV GH FXLVVRQ
/·LQGLFDWHXU GH FKDOHXU UpVLGXHOOH LQWpJUp GDQV O·pOHF
WURQLTXH YRXV LQGLTXH VL XQ IR\HU HVW HQFOHQFKp RX HQ
FRUH FKDXG
6L YRXV DYH] HQFRUH GHV DOLPHQWV VXU XQH ]RQH GH
FXLVVRQ PLVH KRUV VHUYLFH LO VH SHXW TXH OD ]RQH GH
FXLVVRQ VRLW HQFRUH FKDXGH DSUqV O·H[WLQFWLRQ GH O·LQGL
FDWHXU GH FKDOHXU UpVLGXHOOH GX IDLW GH OD FKDOHXU
UD\RQQpH SDU OH UpFLSLHQW GH FXLVVRQ
(Q FDV GH FRXSXUH GH FRXUDQW WRXV OHV UpJODJHV HW DIIL
FKHXUV VRQW HIIDFpV 'qV TXH OH FRXUDQW HVW UHYHQX OD
SUXGHQFH V·LPSRVH FDU OHV SODTXHV FKDXIIpHV DYDQW OD
SDQQH GH FRXUDQW QH VRQW SOXV VDLVLHV SDU O·DIILFKHXU
6L YRXV XWLOLVH] XQH SULVH GH FRXUDQW j SUR[LPLWp GX
FKDPS GH FXLVVRQ YHLOOH] j FH TXH OH FkEOH GH O·DSSD
UHLO pOHFWULTXH QH YLHQQH SDV WRXFKHU OH IR\HU
1·HQFOHQFKH] OHV ]RQHV GH FXLVVRQ TXH ORUVTX·XQH
FDVVHUROH RX XQH SRrOH VH WURXYH GHVVXV /HV UpFL
SLHQWV GH FXLVVRQ HW OHV IRQGV GH UpFLSLHQW GH FXLVVRQ
GRLYHQW rWUH VHFV HW SURSUHV
/HV ]RQHV GH FXLVVRQ VH GpWpULRUHQW VL HOOHV VRQW XWL
OLVpHV VDQV UpFLSLHQW GH FXLVVRQ RX DYHF UpFLSLHQW YLGH
RX VL RQ XWLOLVH GHV UpFLSLHQWV LQDSSURSULpV SDU H[
DYHF XQ IRQG GpIRUPp RX D\DQW XQ WURS SHWLW GLDPqWUH
1H SDV FRQVHUYHU GH SURGXLWV VHQVLEOHV j OD WHPSpUD
WXUH RX LQIODPPDEOHV SDU H[ SURGXLWV GH QHWWR\DJH
ERPEHV GH VSUD\ GDQV OH WLURLU RX OHV FDVLHUV VLWXpV
VRXV O·DSSDUHLO j HQFDVWUHU
/H SODQ GH FXLVVRQ QH GRLW SDV rWUH XWLOLVp FRPPH VXU
IDFH GH GpS{W RX GH WUDYDLO
/RUVTXH YRXV WUDYDLOOH] DYHF GHV KXLOHV RX GHV JUDLV
VHV LO QH IDXGUDLW SDV ODLVVHU OH FKDPS GH FXLVVRQ VDQV
VXUYHLOODQFH HQ UDLVRQ GX ULVTXH G·LQFHQGLH
1·XWLOLVH] SDV GH UpFLSLHQWV HQ PDWLqUH V\QWKpWLTXH RX
HQ IHXLOOH G·DOXPLQLXP &HX[FL IRQGHUDLHQW DX[
WHPSpUDWXUHV pOHYpHV HW SRXUUDLHQW HQGRPPDJHU OD
SODTXH YLWURFpUDPLTXH
/H VXFUH VRXV IRUPH VROLGH RX OLTXLGH DLQVL TXH OHV
PDWLqUHV V\QWKpWLTXHV QH GRLYHQW SDV SDUYHQLU VXU OH
FKDPS GH FXLVVRQ FKDXG /RUV GX UHIURLGLVVHPHQW
GHV ILVVXUHV RX GHV FDVVXUHV SRXUUDLHQW VH IRUPHU VXU
OD SODTXH YLWURFpUDPLTXH 6L GX VXFUH RX GHV PDWLqUHV
V\QWKpWLTXHV GHYDLHQW SDU LQDGYHUWDQFH SDUYHQLU VXU OH
FKDPS GH FXLVVRQ FKDXG Q·DUUrWH] FHOXLFL HQ DXFXQ
FDV HW pOLPLQH] SOXW{W OHV UpVLGXV GH VXFUH RX GH PD
WLqUH V\QWKpWLTXH DX PR\HQ G·XQ UDFORLU VSpFLDO
3URWpJH] YRWUH PDLQ GHV EU€OXUHV
(OLPLQDWLRQ
9HXLOOH] pOLPLQHU FRUUHFWHPHQW OHV DQFLHQV DS
SDUHLOV 2EVHUYH] VYS OHV UpJOHPHQWDWLRQV
QDWLRQDOHV HW UpJLRQDOHV HW UHVSHFWH] OH PDU
TXDJH GHV PDWpULDX[ VpSDUDWLRQ GHV
PDWpULDX[ FROOHFWH GHV GpFKHWV GpS{WV SRXU
PDWpULDX[ GH YDOHXU 1·XWLOLVH] VXU OHV FKDPSV GH FXLVVRQ YLWURFpUDPLTXHV
TXH GHV UpFLSLHQWV GH FXLVVRQ j IRQG SODW Q·D\DQW QL
ERUG QL DUrWHV 'DQV OH FDV FRQWUDLUH LO SRXUUDLW \ DYRLU
GHV UDLQXUHV LUUpPpGLDEOHV
/D VXUIDFH GH FXLVVRQ YLWURFpUDPLTXH UpVLVWH DX[
FKRFV WKHUPLTXHV (OOHV HVW LQVHQVLEOH DXVVL ELHQ DX
IURLG TX·DX FKDXG (YLWH] WRXWHIRLV GH ODLVVHU WRPEHU
GHV REMHWV VXU OH FKDPS GH FXLVVRQ 8Q FKRF G€ j XQH
IRUPH SRLQWXH FRPPH SDU H[HPSOH OD FKXWH G·XQ IOD
FRQ GH FRQGLPHQWV SHXW GDQV GHV FDV GpIDYRUDEOHV
SURYRTXHU GHV ILVVXUHV RX GHV pFODWV GDQV OD SODTXH
YLWURFpUDPLTXH
/HV DOLPHQWV GpERUGDQWV ORUV GH OD FXLVVRQ SHXYHQW
SDUYHQLU j WUDYHUV OHV HQGURLWV GpIHFWXHX[ MXVTX·DX[
SDUWLHV FRQGXFWULFHV GH FRXUDQW GX FKDPS GH FXLVVRQ
/RUVTXH GHV IrOXUHV pFODWV RX ILVVXUHV DSSDUDLVVHQW
VXU YRWUH WDEOH YLWURFpUDPLTXH DUUrWH] LPPpGLDWH
PHQW OH FKDPS GH FXLVVRQ HW FRXSH] O·DSSDUHLO GX
UpVHDX 3RXU FHOD GpFOHQFKH] OH FRXSHFLUFXLW RX UHWL
UH] OD SULVH GH FRXUDQW HW DYLVH] HQVXLWH OH VHUYLFH
DSUqVYHQWH
6XLYH] OHV LQVWUXFWLRQV UHODWLYHV DX[ VRLQV HW DX QHW
WR\DJH GH OD SODTXH YLWURFpUDPLTXH 1RXV GpFOLQRQV
WRXWH UHVSRQVDELOLWp HQ FDV GH WUDLWHPHQW LQDSSURSULp
$SUqV O·XWLOLVDWLRQ FRQWU{OH] VL O·DSSDUHLO D pWp PLV KRUV
WHQVLRQ 7RXV OHV ERXWRQV WRXUQDQWV GRLYHQW VH WURXYHU
VXU OD SRVLWLRQ $55(7
1HWWR\DJH
'XUDQW OH QHWWR\DJH DXFXQ pOpPHQW GH FKDXIIH QH GRLW
rWUH PLV VRXV WHQVLRQ 9HLOOH] j FH TXH OHV ]RQHV GH
FXLVVRQ VH VRLHQW VXIILVDPPHQW UHIURLGLHV TX·DSUqV
O·H[WLQFWLRQ GX WpPRLQ GH FKDOHXU UpVLGXHOOH SRXU TXH
YRXV SXLVVLH] OHV WRXFKHU VDQV ULVTXH
7HQH] OD VXUIDFH YLWURFpUDPLTXH WRXMRXUV SURSUH
3RXU GHV UDLVRQV GH VpFXULWp DX QLYHDX pOHFWULTXH LO
Q·HVW SDV SHUPLV G·XWLOLVHU SRXU OH QHWWR\DJH GHV DSSD
UHLOV GH QHWWR\DJH j YDSHXU RX j KDXWH SUHVVLRQ
'HVFULSWLRQ GH O·DSSDUHLO
9XH GH O·DSSDUHLO
=RQH GH FXLVVRQ 3ODTXH YLWURFpUDPLTXH &DGUH
=RQH GH FXLVVRQ GRXEOH ]RQH
‘
PP :
=RQH GH FXLVVRQ
‘
PP
:
=RQH GH FXLVVRQ GRXEOH ]RQH
‘
[ PP :
=RQH GH FXLVVRQ
‘
PP
:
%DQGHDX GH FRPPDQGH
%DQGHDX GH FRPPDQGH
3
10
2
13
10
11
6
5
4
8 11 9 12
7
1
7RXFKH 0$5&+( $55(7
,QGLFDWHXU GH PLVH KRUV VHUYLFH DXWRPDWLTXH
7RXFKHV ©=RQHV GH FXLVVRQª
7RXFKH GH YHUURXLOODJH
(FUDQV G·DIILFKDJH
9R\DQW GH IRQFWLRQQHPHQW GH OD GRXEOH ]RQH
5pJOHXU GH SXLVVDQFH
5pJOHXU GH SXLVVDQFH
9R\DQWV GH IRQFWLRQQHPHQW GX PLQXWHXU
FRUUHVSRQGDQW DX[ ]RQHV GH FXLVVRQ
7RXFKH ©GRXEOH ]RQHª
0LVH KRUV VHUYLFH DXWRPDWLTXH
9R\DQW GH IRQFWLRQQHPHQW GH OD WRXFKH
GH YHUURXLOODJH
3RLQW GpFLPDO GDQV OHV pFUDQV G·DIILFKDJHQ
DOOXPp ]RQH GH FXLVVRQ DFWLYpH
pWHLQW
]RQH GH FXLVVRQ YHUURXLOOpH
$YDQW OD SUHPLqUH XWLOLVDWLRQ
1HWWR\DJH LQLWLDO
3RXU pOLPLQHU G·pYHQWXHOOHV WUDFHV GH IDEULFDWLRQ OD
WDEOH GH FXLVVRQ GRLW rWUH QHWWR\pH DYDQW O·XWLOLVDWLRQ
/DYHU OD VXUIDFH YLWURFpUDPLTXH HW OH FDGUH j O·HDX
FKDXGH DYHF GX SURGXLW GH ODYDJH HW XQ FKLIIRQ QH UD\
DQW SDV SXLV HVVX\HU MXVTX·j FH TX·LOV VRLHQW VHFV
&KDXIIDJH LQLWLDO
&RQWU{OHU FKDTXH ]RQH GH FXLVVRQ HQ OHV HQFOHQFKDQW
EULqYHPHQW O·XQH DSUqV O·DXWUH
/RUV GH OD SUHPLqUH XWLOLVDWLRQ LO SHXW \ DYRLU XQ
OpJHU GpJDJHPHQW G·RGHXU
/D WDEOH GH FXLVVRQ
/D WDEOH YLWURFpUDPLTXH
/D VXUIDFH GH FXLVVRQ HVW HQ YLWURFpUDPLTXH D\DQW IDLW
VHV SUHXYHV /D VXUIDFH HVW H[HPSWH GH SRUHV HW HVW
HQ RXWUH LQVHQVLEOH DX[ YDULDWLRQV EUXVTXHV GH WHPSp
UDWXUH /HV UpFLSLHQWV SHXYHQW GH FH IDLW rWUH GpSODFpV
G·XQH ]RQH FKDXGH YHUV XQH ]RQH IURLGH
$ OD PLVH HQ VHUYLFH GHV ]RQHV GH FXLVVRQ XQ URQIOH
PHQW SHXW VH IDLUH EULqYHPHQW HQWHQGUH GDQV O·pOpPHQW
FKDXIIDQW &H EUXLW HVW G·RULJLQH SK\VLTXH Q·D SDV G·LQ
IOXHQFH VXU OH IRQFWLRQQHPHQW GH O·DSSDUHLO HW GLVSDUDvW
ORUVTXH OD ]RQH GH FXLVVRQ HVW VXIILVDPPHQW FKDXGH
0DLQWHQH] WRXV OHV REMHWV HW PDWpULDX[ TXL
SHXYHQW IRQGUH j GLVWDQFH GH OD WDEOH GH FXLV
VRQ S H[ PDWLqUHV SODVWLTXHV ILOP G·DOXPL
QLXP RX ILOPV GH FXLVVRQ
3UXGHQFH ORUV GH OD SUpSDUDWLRQ j EDVH GH VXFUH RX
G·DOLPHQWV HW GH OLTXLGHV VXFUpV (Q FDV GH GpERUGH
PHQW VXU OD VXUIDFH YLWURFpUDPLTXH YRXV GHYH] O·HQOH
YHU LPPpGLDWHPHQW ² HQFRUH j O·pWDW FKDXG ² DYHF OH
JUDWWRLU GH QHWWR\DJH HW QHWWR\HU OD VXUIDFH DILQ G·pYLWHU
XQH GpWpULRUDWLRQ GH OD VXUIDFH
7RXFKHV VHQVLWLYHV
/D PLVH HQ PDUFKH GH FKDTXH IR\HU V·HIIHFWXH j O·DLGH
GHV TXDWUH WRXFKHV VLWXpHV VXU OD SDUWLH DYDQW GH O·DS
SDUHLO $ FKDTXH WRXFKH GH ]RQH GH FXLVVRQ FRUUHV
SRQG XQ pFUDQ G·DIILFKDJH
/·LQGLFDWHXU GH FKDOHXU
UpVLGXHOOH
/RUVTXH OHV ]RQHV GH FXLVVRQ VRQW KRUV VHUYLFH XQ
µ+µ FKDOHXU UpVLGXHOOH V·DOOXPH GDQV O·LQGLFDWHXU GH
QLYHDX GH FXLVVRQ ORUVTXH OD WHPSpUDWXUH GH OD VXUIDFH
GH OD ]RQH GH FXLVVRQ FRUUHVSRQGDQWH DWWHLQW XQH YD
OHXU WHOOH TX·HOOH SUpVHQWH XQ ULVTXH GH EU€OXUH /D
ODPSH FRUUHVSRQGDQWH V·pWHLQW ORUVTX·LO Q·\ D SOXV GH
ULVTXH GH EU€OXUH
([HSWLRQ 6L OH UpFLSLHQW UHVWH SRVp VXU OH IR\HU
DSUqV XQH FXLVVRQ OH GDQJHU GH EU€OXUH UHVWH
SOXV ORQJXH TXH OH WpPRLQ GH FKDOHXU UpVLGXHOOH
O·LQGLTXH
8WLOLVDWLRQ
(Q SUHVVDQW OHV WRXFKHV SHQGDQW HQYLURQ VH
FRQGHV OHV V\VWqPHV GH FRPPDQGH V·DFWLYHQW
&KDTXH PLVH HQ IRQFWLRQQHPHQW GHV WRXFKHV HVW
LQGLTXpH SDU XQ VLJQDO VRQRUH
0LVH HQ IRQFWLRQQH
PHQW GH OD WDEOH GH
FXLVVRQ
$SSX\H] VXU OD WRXFKH ©0$5&+( $55(7ª SHQ
GDQW VHFRQGHV /H V\VWqPH GH FRPPDQGH HVW DFWLYp 8QH EDUUH KRUL
]RQWDOH HVW DOOXPpH VXU WRXV OHV pFUDQV G·DIILFKDJH HW XQ SRLQW GpFLPDO FOLJQRWH 7RXWHV OHV ]RQHV VRQW
PDLQWHQDQW SUrWHV j rWUH XWLOLVpHV
L
/H SURFKDLQ RUGUH GRLW rWUH GRQQp GDQV XQ
GpODL GH VHFRQGHV 'DQV OH FDV FRQWUDLUH
O·DSSDUHLO V·pWHLQW DXWRPDWLTXHPHQW
0LVH HQ IRQFWLRQQH
PHQW GHV ]RQHV GH
FXLVVRQ
$SUqV OD PLVH HQ IRQFWLRQQHPHQW GH OD WDEOH j O·DLGH GH
OD WRXFKH ©0$5&+($55(7ª YRXV SRXYH] PDLQWH
QDQW PHWWUH HQ IRQFWLRQQHPHQW OHV ]RQHV GH FXLVVRQ
GDQV XQH GpODL GH VHFRQGHV &H GpODL SDVVp OD WD
EOH GH FXLVVRQ V·DUUrWH DXWRPDWLTXHPHQW
$SSX\H] VXU OD WRXFKH FRUUHVSRQGDQW j OD ]RQH
GH FXLVVRQ TXH YRXV GpVLUH] XWLOLVHU
©ª DSSDUDvW GDQV O·pFUDQ G·DIILFKDJH FRUUHVSRQ
GDQW HW XQ SRLQW GpFLPDO V·DIILFKH SRXU LQGLTXHU TXH
OD ]RQH GH FXLVVRQ HVW DFWLYpH
&KRLVLVVH] OD SXLVVDQFH GpVLUpH GH j HQ XWLOL
VDQW OD WRXFKH
L
RX
RQW XQH IRQFWLRQ
/HV WRXFKHV
UpSpWLWLYH 6L HOOHV VRQW PDLQWHQXHV SUHVVpHV
OD SXLVVDQFH VRXKDLWpH HVW DXJPHQWpH RX GL
PLQXpH FRQWLQXHOOHPHQW
5pJODJH GH OD SXLV
VDQFH GH FXLVVRQ
7DEOHDX HW FRQVHLOV
/H WDEOHDX VXLYDQW HVW GRQQp j WLWUH LQGLFDWLI
/HV SXLVVDQFHV UHFRPPDQGpHV GDQV FH WDEOHDX SRXU
OD FXLVVRQ GpSHQGHQW GH OD QDWXUH GX UpFLSLHQW HW GX
W\SH HW GX YROXPH GHV DOLPHQWV j FXLUH
3XLVVDQFH
'HJUp GH FXLVVRQ
([HPSOH
0DLQWLHQ DX FKDXG
0DLQWLHQ DX FKDXG
$OLPHQWV j IRQGUH
*pODWLQH FKRFRODW EHXUUH
5pFKDXIIDJH
$OLPHQWV SUp FXLWV
7UHPSDJH
5L] ODLW HQ SRXGUH
&XLVVRQ GpOLFDWH
5DJR€W &XLVVRQ
&XLVVRQ HQ FRFRWWH PLMRWDJH
%UDLVDJH
/pJXPHV SRPPHV GH WHUUH
5{WLVVDJH DOLPHQWV j VDLVLU
)RLH VDXFLVVH WRDVW ILOHW GH ERHXI
5{WLVVDJH DOLPHQWV j VDLVLU
5{WLVVDJH DOLPHQWV j VDLVLU
%HLJQHWV GH SRPPH GH WHUUH VWHDFNV
5pFKDXIIDJH GH PHWV U{WLV IULV
*RXODVK YLDQGH U{WLH IULWHV FXLVVRQ GH SkWHV IUDvFKHV
5pFKDXIIDJH
$OLPHQWV OLTXLGHV j SRUWHU j pEXOOLWLRQ VRXSH OpJXPHV
2(XIV VXU OH SODW F{WHOHWWHV OpJXPHV SRPPHV GH WHUUH
SkWHV
0HWWUH OD ]RQH GH FXLV
VRQ KRUV VHUYLFH
/D ]RQH GH FXLVVRQ VRXKDLWpH GRLW rWUH DFWLYpH
/H SRLQW GpFLPDO GH OD ]RQH GH FXLVVRQ FRUUHVSRQ
GDQWH GRLW rWUH DOOXPp
$YHF OD WRXFKH 0RLQV UDPHQHU OH QLYHDX GH
FXLVVRQ VXU µµ $SUqV VHFRQGHV O·LQGLFDWHXU
GH ]RQH GH FXLVVRQ V·pWHLQW DXWRPDWLTXHPHQW
3RXU PHWWUH UDSLGHPHQW KRUV VHUYLFH
/D ]RQH GH FXLVVRQ VRXKDLWpH GRLW rWUH DFWLYpH
/H SRLQW GpFLPDO GH OD ]RQH GH FXLVVRQ FRUUHVSRQ
GDQWH GRLW rWUH DOOXPp
/RUVTX·RQ DSSXLH VLPXOWDQpPHQW VXU OHV WRXFKHV
3OXV HW 0RLQV OD ]RQH GH FXLVVRQ HVW PLVH UD
SLGHPHQW KRUV VHUYLFH
&RXSH] OD ]RQH GH FXLVVRQ j WHPSV DYDQW OD ILQ
GH OD FXLVVRQ DILQ G·XWLOLVHU OD FKDOHXU UpVL
GXHOOH 9RXV pFRQRPLVH] DLQVL GH O·pOHFWULFLWp
0LVH j O·DUUrW GH
O·DSSDUHLO
/·DSSDUHLO SHXW V·pWHLQGUH j WRXW PRPHQW JUkFH j OD WRX
FKH ©0$5&+( $55(7ª $UUrWH GH VpFXULWp GHV
]RQHV GH FXLVVRQ
6L YRXV RXEOLH] G·pWHLQGUH XQH ]RQH GH FXLVVRQ FHOOH
FL V·pWHLQGUD DXWRPDWLTXHPHQW DSUqV XQ FHUWDLQ WHPSV
YRLU WDEOHDX VXLYDQW 3XLVVDQFH
/LPLWDWLRQ GH OD GXUpH GH
IRQFWLRQQHPHQW
HQ KHXUHV
/RUVTXH OD FRXSXUH GH VpFXULWp D pWp DFWLYpH
XQH EDUUH KRUL]RQWDOH V·DOOXPH GDQV O·pFUDQ
G·DIILFKDJH VL OD WHPSpUDWXUH GH OD ]RQH GH
FXLVVRQ Q·H[FqGH SDV FD ˜&
©+ª DSSDUDvW GDQV O·pFUDQ G·DIILFKDJH VL OD WHPSpUD
WXUH UpVLGXHOOH HVW GH RX DXWRXU GH FD ˜& YRLU SD
UDJUDSKH ©,QGLFDWHXU GH FKDOHXU UpVLGXHOOHª $ILQ GH OLEpUHU ©O·DUUrW GH VpFXULWpª pWHLJQH] O·DSSDUHLO
HQ DSSX\DQW VXU OD WRXFKH ©0$5&+( $55(7ª 0HWWH] j QRXYHDX HQ IRQFWLRQQHPHQW OD WDEOH GH FXLV
VRQ
3URWHFWLRQ FRQWUH OD
VXUFXLVVRQ
(Q FDV GH FRQWDFW DYHF XQH RX SOXVLHXUV WRXFKHV VHQ
VLWLYHV SHQGDQW SOXV GH VHFRQGHV FDVVHUROH FRX
YHUWV DOLPHQWV D\DQW GpERUGp HWF OD FRPPDQGH VH
PHW FRPSOqWHPHQW KRUV VHUYLFH
/H IR\HU GH FXLVVRQ j GRXEOH ]RQH
/H IR\HU GH FXLVVRQ DUULqUH GURLW HW GHUULqUH JDXFKH
VRQW pTXLSpHV G·XQH GRXEOH ]RQH SHUPHWWDQW G·DGDS
WHU YRWUH SODQ GH FXLVVRQ DX GLDPqWUH GX UpFLSLHQW XWL
OLVp
)LJ
8WLOLVDWLRQ GH OD
VXUIDFH WRWDOH
)LJ
$FWLYH] OH IR\HU DUULqUH GURLW RX GHUULqUH JDXFKH HQ
DSSX\DQW VXU OD WRXFKH FRUUHVSRQGDQWH
/H SRLQW GpFLPDO V·DIILFKH
6pOHFWLRQQH] OD SXLVVDQFH GpVLUpH j $SSX\H] VXU OD WRXFKH ©GRXEOH ]RQH GH FXLVVRQª
/H YR\DQW GH IRQFWLRQQHPHQW V·DOOXPH HW OH
IR\HU GH FXLVVRQ j GRXEOH ]RQH VH PHW HQ PDUFKH
$UUrW GH IRQFWLRQQH
PHQW GH OD GRXEOH ]RQH
/H IR\HU FRUUHVSRQGDQW HVW HQ IRQFWLRQQHPHQW HW
OH SRLQW GpFLPDO HVW DIILFKp
$SSX\H] VXU OD WRXFKH ©GRXEOH ]RQH GH FXLV
VRQª /H YR\DQW GH IRQFWLRQQHPHQW HW OH IR\HU H[WpULHXU
V·pWHLQW
9HUURXLOODJH GH O·DSSDUHLO RX GHV
]RQHV GH FXLVVRQ
9HUURXLOODJH GH
O·DSSDUHLO
/D WRXFKH GH YHUURXLOODJH YRXV SHUPHW GH YHUURXLO
OHU WRWDOHPHQW O·DSSDUHLO DILQ GH SUpYHQLU XQH PDQLSXOD
WLRQ QRQ SUpYXH
$SSX\H] VXU OD WRXFKH 0$5&+( $55(7
$SSX\H] VXU OD WRXFKH ©YHUURXLOODJHª /H
YR\DQW FRUUHVSRQGDQW V·DOOXPH
L
5HWLUH] OD VpFXULWp HQIDQW DYDQW GH PHWWUH KRUV
WHQVLRQ O·DSSDUHLO 'DQV OH FDV FRQWUDLUH VL
YRXV UHPHWWH] O·DSSDUHLO VRXV WHQVLRQ OH
V\VWqPH GH YHUURXLOODJH VHUD WRXMRXUV DFWLI
$XFXQH DXWUH WRXFKH QH SHXW rWUH DFWLYpH WDQW
TXH OD VpFXULWp HQIDQWV Q·HVW SDV UHWLUpH
9HUURXLOODJH GHV ]RQHV
GH FXLVVRQ
6L XQH RX SOXVLHXUV ]RQHV GH FXLVVRQ VRQW VRXV WHQ
VLRQ YRXV SRXYH] OHV YHUURXLOOHU DILQ G·pYLWHU TXH OHV
UpJODJHV HIIHFWXpV QH VRLHQW PRGLILpV LQYRORQWDLUH
PHQW
/D ]RQH GH FXLVVRQ DFWLYpH OH SRLQW GpFLPDO DIILFKp HW
OD SXLVVDQFH VpOHFWLRQQpH DSSX\H] VXU OD WRXFKH FRUUHVSRQGDQW j OD ]RQH GH FXLVVRQ
/H V\VWqPH GH YHUURXLOODJH HVW DFWLI
/H SRLQW GpFLPDO VLWXp GDQV OH FDGUDQ G·DIILFKDJH
FRUUHVSRQGDQW GLVSDUDvW HW ©$ª V·DIILFKH
6L YRXV DSSX\H] j QRXYHDX VXU OD WRXFKH OH
SRLQW GpFLPDO UpDSSDUDvW HW OD VpFXULWp HVW DORUV
GpYHUURXLOOpH YRXV SRXYH] j QRXYHDX PRGLILHU OHV
GRQQpHV GH FHWWH ]RQH GH FXLVVRQ
/RUVTXH OD VpFXULWp G·XQH ]RQH GH FXLVVRQ HVW DFWLYpH
OHV WRXFKHV HW VRQW pJDOHPHQW YHU
URXLOOpHV FRQWUH XQH PDQLSXODWLRQ LQYRORQWDLUH
L
/H PLQXWHXU SHXW FHSHQGDQW rWUH XWLOLVp
LQGpSHQGDPPHQW GX YHUURXLOODJH GHV ]RQHV
GH FXLVVRQV YRLU SDUDJUDSKH ©/H PLQXWHXU
IRQFWLRQ VDEOLHUª 0RQWpH HQ WHPSpUDWXUH
/H FRQWU{OH DXWRPDWLTXH UHQG OD FXLVVRQ DLVpH 9RXV
Q·DYH] SDV EHVRLQ GH UHVWHU HQ SHUPDQHQFH SUqV GX
IR\HU SHQGDQW OD FXLVVRQ /D ]RQH GH FXLVVRQ IRQF
WLRQQH HQ SRVLWLRQ PD[LPXP ©ª SHQGDQW XQ WHPSV
GpWHUPLQp SRXU OD PRQWpH HQ WHPSpUDWXUH DYDQW GH VH
SRVLWLRQQHU VXU OD SXLVVDQFH TXH YRXV DYH] VpOHF
WLRQQpH YRLU WDEOHDX 0LVH HQ IRQFWLRQQH
PHQW GH OD PRQWpH HQ
WHPSpUDWXUH
$SSX\H] VXU OD WRXFKH FRUUHVSRQGDQW j OD ]RQH
GH FXLVVRQ GpVLUpH
SRXU VpOHFWLRQQHU XQH SXLV
8WLOLVH] OD WRXFKH
VDQFH FRPSULVH HQWUH HW 9RXV DYH] VHFRQGHV SRXU VpOHFWLRQQHU FHWWH
SXLVVDQFH
$SUqV VHFRQGHV ©$ª DSSDUDvW GDQV O·pFUDQ G·DIIL
FKDJH FRUUHVSRQGDQW /D PRQWpH HQ WHPSpUDWXUH HVW
DORUV DFWLYH
/D ]RQH GH FXLVVRQ PRQWHUD HQ WHPSpUDWXUH j OD SXLV
VDQFH SXLV j OD SXLVVDQFH LQIpULHXUH TXH YRXV DYH]
VpOHFWLRQQpH
([DPSOH
L
9RXV DYH] VpOHFWLRQQp OD SXLVVDQFH
SRXU OD FXLVVRQ $SUqV VHFRQGHV OD
PRQWpH HQ WHPSpUDWXUH V·DFWLYH /D ]RQH
GH FXLVVRQ PRQWHUD j OD SXLVVDQFH SHQGDQW PLQXWHV SXLV j OD
SXLVVDQFH /D PRQWpH HQ WHPSpUDWXUH DXWRPDWLTXH QH
SHXW rWUH DFWLYpH VL ! YRXV VpOHFWLRQQH] XQH SXLVVDQFH DYHF OD
WRXFKH
! YRXV VpOHFWLRQQH] OD SXLVVDQFH 3XLVVDQFH
0RQWpH HQ WHPSpUDWXUH
'XUpH HQ PLQXWHV
,QGLFDWLRQ GH OD SXLV
VDQFH VpOHFWLRQQpH
6L YRXV VRXKDLWH] HQ FRXUV GH FXLVVRQ TXH OD SXLV
VDQFH VpOHFWLRQQpH DSSDUDLVVH VXU O·pFUDQ G·DIILFKDJH
UHVSHFWLI DSSX\H] VXU OD WRXFKH FRUUHVSRQGDQW j
OD ]RQH GH FXLVVRQ VpOHFWLRQQpH
0RGLILFDWLRQ GH OD SXLV
VDQFH ORUVTXH YRXV
DYH] VpOHFWLRQQp OD
PRQWpH HQ WHPSpUDWXUH
DXWRPDWLTXH
/D ]RQH GH FXLVVRQ DFWLYpH OH SRLQW GpFLPDO DIILFKp
GDQV O·pFUDQ G·DIILFKDJH UHVSHFWLI VpOHFWLRQQH] XQH
DXWUH SXLVVDQFH HQ XWLOLVDQW OD WRXFKH
6L OD SXLVVDQFH HVW DXJPHQWpH j O·DLGH GH OD WRXFKH
OD GXUpH GH OD PRQWpH HQ WHPSpUDWXUH DXWRPDWLTXH
HVW FDOFXOpH DXWRPDWLTXHPHQW HQ SUHQDQW HQ FRQ
VLGpUDWLRQ OD QRXYHOOH SXLVVDQFH HW OD QRXYHOOH GXUpH
GH PRQWpH HQ WHPSpUDWXUH
([DPSOH
L
9RXV DYH] VpOHFWLRQQp OD SXLVVDQFH GRQF OD PRQWpH HQ WHPSpUDWXUH HVW GH
PLQXWH $X ERXW GH VHFRQGHV YRXV
VRXKDLWH] VpOHFWLRQQHU OD SXLVVDQFH PRQWpH HQ WHPSpUDWXUH GH PLQXWHV /D PRQWpH HQ WHPSpUDWXUH YD
GRQF VH SRXUVXLYUH SHQGDQW PLQXWHV
6L YRXV DSSX\H] VXU OD WRXFKH SRXU PRGL
ILHU OD SXLVVDQFH OD PRQWpH HQ WHPSpUDWXUH QH
VHUD SOXV DFWLYH
0HWWUH KRUV VHUYLFH OD
IRQFWLRQ GH VDLVLH DXWR
PDWLTXH
'qV TXH OH µ$µ V·DOOXPH GDQV O·LQGLFDWHXU GH QLYHDX GH
FXLVVRQ
/D ]RQH GH FXLVVRQ VRXKDLWpH GRLW rWUH DFWLYpH
/H SRLQW GpFLPDO GH OD ]RQH GH FXLVVRQ FRUUHV
SRQGDQWH GRLW rWUH DOOXPp
(QIRQFHU OD WRXFKH 0RLQV 0LVH KRUV VHUYLFH DXWRPDWLTXH
/H FRQWU{OH DXWRPDWLTXH UHQG OD FXLVVRQ DLVpH 9RXV
Q·DYH] SDV EHVRLQ GH UHVWHU HQ SHUPDQHQFH SUqV GX
IR\HU SHQGDQW OD FXLVVRQ OD ]RQH GH FXLVVRQ V·pWHLQGUD
DXWRPDWLTXHPHQW j O·KHXUH GpVLUpH
6L DXFXQH ]RQH GH FXLVVRQ Q·HVW SURJUDPPpH OD PLVH
KRUV VHUYLFH DXWRPDWLTXH SHXW rWUH XWLOLVpH FRPPH Up
YHLO GH FXLVLQH YRLU FKDSLWUH µ8WLOLVDWLRQ GH OD PLVH KRUV
VHUYLFH DXWRPDWLTXH FRPPH UpYHLO GH FXLVLQHµ 5pJOHU OD PLVH KRUV VHU
YLFH DXWRPDWLTXH
/D ]RQH GH FXLVVRQ VRXKDLWpH GRLW rWUH DFWLYpH
/H SRLQW GpFLPDO GH OD ]RQH GH FXLVVRQ FRUUHV
SRQGDQWH GRLW rWUH DOOXPp
6pOHFWLRQQHU XQ QLYHDX GH SXLVVDQFH HQWUH (QIRQFHU OD WRXFKH GH PLVH KRUV VHUYLFH DXWRPDWL
TXH /·LQGLFDWHXU GH PLVH KRUV VHUYLFH DXWRPDWLTXH DIILFKH PDLQWHQDQW µµ
$YHF OHV WRXFKHV 3OXV HW 0RLQV LQWURGXLUH OH
WHPSV GH FXLVVRQ VRXKDLWp j PLQXWHV /H GpPDUUDJH GH OD PLVH KRUV VHUYLFH DXWRPDWLTXH D
OLHX DXWRPDWLTXHPHQW DSUqV TXHOTXHV VHFRQGHV HW LQ
GLTXH OH WHPSV GH FXLVVRQ UHVWDQW
/D ODPSH WpPRLQ V·DOOXPH SRXU FKDTXH ]RQH GH
FXLVVRQ TXL HVW SURJUDPPpH DYHF OD PLVH KRUV VHUYLFH
DXWRPDWLTXH
L
$SSX\H] FRQWLQXHOOHPHQW VXU OD WRXFKH RX
SRXU VpOHFWLRQQHU OD GXUpH SOXV UDSLGH
PHQW
0RGLILFDWLRQ GH OD
GXUpH GH FXLVVRQ
SURJUDPPpH
/D GXUpH GH FXLVVRQ SHXW rWUH PRGLILpH XOWpULHXUHPHQW
VL QpFHVVDLUH
/D ]RQH GH FXLVVRQ VRXKDLWpH GRLW rWUH DFWLYpH
/H SRLQW GpFLPDO GH OD ]RQH GH FXLVVRQ FRUUHVSRQ
GDQWH GRLW rWUH DOOXPp
(QIRQFHU OD WRXFKH GH PLVH KRUV VHUYLFH DXWRPDWL
TXH $YHF OHV WRXFKHV 3OXV HW 0RLQV LQWURGXLUH XQ
QRXYHDX WHPSV GH FXLVVRQ
L
RX
$SSX\H] FRQWLQXHOOHPHQW VXU OD WRXFKH
SRXU VpOHFWLRQQHU OD GXUpH SOXV UDSLGH
PHQW
5DSSHO GH OD GXUpH GH
FXLVVRQ
3RXU UDSSHOHU VXU O·pFUDQ G·DIILFKDJH OD GXUpH GH
FXLVVRQ SURJUDPPpH DSSX\H] VXU OD WRXFKH FRU
UHVSRQGDQW j OD ]RQH GH FXLVVRQ VpOHFWLRQQpH
'pVDFWLYHU OD PLVH KRUV
VHUYLFH DXWRPDWLTXH
/RUVTXH OH WHPSV HVW pFRXOp OD ]RQH GH FXLVVRQ HVW PLVH KRUV VHUYLFH (Q PrPH
WHPSV XQ VLJQDO VRQRUH UHWHQWLW SHQGDQW PLQXWHV HW
OD ODPSH WpPRLQ GH OD ]RQH GH FXLVVRQ DUULYpH j
ILQ GH FXLVVRQ FOLJQRWH PLQ 3RXU FRXSHU OH VLJQDO VRQRUH DYDQW O·H[SLUDWLRQ GHV
GHX[ PLQXWHV HQIRQFH] XQH WRXFKH GH YRWUH
FKRL[
RX VL YRXV YRXOH] GpVDFWLYHU SUpPDWXUpPHQW
OD PLVH KRUV VHUYLFH DXWRPDWLTXH
/D ]RQH GH FXLVVRQ VRXKDLWpH GRLW rWUH DFWLYpH
/H SRLQW GpFLPDO GH OD ]RQH GH FXLVVRQ FRUUHVSRQ
GDQWH GRLW rWUH DOOXPp
(QIRQFH] OD WRXFKH GH PLVH KRUV VHUYLFH DXWRPDWL
TXH $YHF OD WRXFKH 0RLQV UDPHQH] VXU µµ
/D PLVH KRUV VHUYLFH DXWRPDWLTXH HVW PDLQWHQDQW GpV
DFWLYpH OD ]RQH GH FXLVVRQ UHVWH HQ VHUYLFH MXVTX·j FH
TXH YRXV OD PHWWLH] PDQXHOOHPHQW KRUV VHUYLFH
3RXU PHWWUH UDSLGHPHQW KRUV
VHUYLFH
/D ]RQH GH FXLVVRQ VRXKDLWpH GRLW rWUH DFWLYpH
/H SRLQW GpFLPDO GH OD ]RQH GH FXLVVRQ FRUUHVSRQ
GDQWH GRLW rWUH DOOXPp
/RUVTX·RQ DSSXLH VLPXOWDQpPHQW VXU OHV WRXFKHV
3OXV HW 0RLQV OD ]RQH GH FXLVVRQ HVW PLVH UD
SLGHPHQW KRUV VHUYLFH
8WLOLVDWLRQ GH OD PLVH KRUV VHUYLFH
DXWRPDWLTXH FRPPH UpYHLO GH FXLVLQH
/D PLVH KRUV VHUYLFH DXWRPDWLTXH SHXW pJDOHPHQW rWUH
XWLOLVpH FRPPH UpYHLO GH FXLVLQH SRXU DXWDQW TXH OD
PLVH KRUV VHUYLFH DXWRPDWLTXH QH VRLW SDV GpMj XWLOLVpH
SRXU XQH ]RQH GH FXLVVRQ
0LVH HQ IRQFWLRQQH
PHQW GX ©VDEOLHUª
6L O·DSSDUHLO HVW pWHLQW
$SSX\H] VXU OD WRXFKH 0$5&+( $55(7 (QIRQFHU OD WRXFKH GH PLVH KRUV VHUYLFH DXWRPDWL
TXH RX
SRXU LQGLTXHU
$SSX\H] VXU OD WRXFKH
XQH GXUpH
6L O·DSSDUHLO HVW HQ IRQFWLRQQHPHQW ]RQHV GH
FXLVVRQ DFWLYpHV
9HUURXLOOH] OHV ]RQHV GH FXLVVRQ HQ DSSX\DQW VXU
OD WRXFKH /HV SRLQWV GpFLPDX[ FRUUHVSRQGDQWV GLVSD
UDvVVHQW (QIRQFHU OD WRXFKH GH PLVH KRUV VHUYLFH DXWRPDWL
TXH SRXU LQGLTXHU
$SSX\H] VXU OD WRXFKH RX
XQH GXUpH
0HWWUH OH UpYHLO GH
FXLVLQH KRUV VHUYLFH
/RUVTXH OH WHPSV HVW pFRXOp µµ FOLJQRWH SHQGDQW VHFRQGHV
XQ VLJQDO VRQRUH UHWHQWLW SHQGDQW PLQXWHV
3RXU FRXSHU OH VLJQDO VRQRUH DYDQW O·H[SLUDWLRQ GHV
GHX[ PLQXWHV HQIRQFH] XQH WRXFKH GH YRWUH
FKRL[
RX VL YRXV YRXOH] GpVDFWLYHU SUpPDWXUpPHQW
OH UpYHLO GH FXLVLQH
(QIRQFH] OD WRXFKH GH PLVH KRUV VHUYLFH DXWRPDWL
TXH $YHF OD WRXFKH 0RLQV UDPHQH] VXU µµ
/H UpYHLO GH FXLVLQH HVW PDLQWHQDQW GpVDFWLYp
3RXU PHWWUH UDSLGHPHQW KRUV
VHUYLFH
/RUVTX·RQ DSSXLH VLPXOWDQpPHQW VXU OHV WRXFKHV
3OXV HW 0RLQV OH UpYHLO GH FXLVLQH HVW UDSLGH
PHQW GpVDFWLYp
/D EDWWHULH GH FXLVLQH DSSURSULpH
&RQVRPPDWLRQ G·pQHUJLH MXGLFLHXVH
3RXU pFRQRPLVHU GH O·pQHUJLH YRXV GHYULH] Q·XWLOLVHU TXH GHV UpFLSLHQWV GH FXLVVRQ HW GH IULWXUH
DX IRQG OLVVH HW SODW
WRXMRXUV GpSRVHU OHV FDVVHUROHV HW SRrOHV VXU OD
]RQH GH FXLVVRQ DYDQW GH O·HQFOHQFKHU
GDQV OD PHVXUH GX SRVVLEOH WRXMRXUV IHUPHU OHV
FDVVHUROHV RX OHV SRrOHV DX PR\HQ GX FRXYHUFOH
GpFOHQFKHU OD ]RQH GH FXLVVRQ TXHOTXHV PLQXWHV
DYDQW OD ILQ GH OD FXLVVRQ DILQ G·XWLOLVHU OD FKDOHXU
UpVLGXHOOH
XWLOLVHU OD FKDOHXU UpVLGXHOOH GHV ]RQHV GH FXLVVRQ
SRXU WHQLU DX FKDXG OHV DOLPHQWV RX IDLUH IRQGUH
3RVHU OHV FDVVHUROHV RX OHV SRrOHV DX FHQWUH
&DVVHUROHV HW SRrOHV
/HV FDVVHUROHV HW OHV SRrOHV QH GRLYHQW SDV rWUH SOXV
SHWLWHV TXH OD ]RQH GH FXLVVRQ HW GDQV OD PHVXUH GX
SRVVLEOH QH SDV GpSDVVHU GH SOXV GH PP OH
GLDPqWUH GH OD ]RQH GH FXLVVRQ
1·XWLOLVHU TXH GHV EDWWHULHV GH FXLVLQH FRPSUHQDQW GHV
UpFLSLHQWV DX IRQG OLVVH HW SODW
/H IRQG GRLW WRXMRXUV rWUH SURSUH HW VHF 7RXMRXUV PLMR
WHU DYHF OH FRXYHUFOH IHUPp
9HLOOHU j FH TXH OHV IRQGV VRLHQW OLVVHV HW LQWDFWV FDU
OHV IRQGV GH FDVVHUROH DYHF GHV DUrWHV RX GHV ERUGV
DX[ DUrWHV YLYHV JpQpUHQW GHV UD\XUHV VXU OD VXUIDFH
YLWURFpUDPLTXH
/HV UD\XUHV SHXYHQW rWUH pJDOHPHQW GXHV j GHV JUDLQV
GH VDEOH SURYHQDQW SDU H[ G·XQ QHWWR\DJH SUpDODEOH
GH OpJXPHV TXL VRQW WLUpV SDU OD FDVVHUROH VXU OD VXU
IDFH GH FXLVVRQ RX HQFRUH j GHV DUrWHV RX j GHV ERUGV
GH IRQG GH FDVVHUROH RX GH SRrOH
/HV UpFLSLHQWV DX IRQG HQ DOXPLQLXP RX HQ FXLYUH SHX
YHQW ODLVVHU GHV WUDFHV GH GpFRORUDWLRQ PpWDOOLTXH VXU
OD VXUIDFH YLWURFpUDPLTXH OHVTXHOOHV QH SHXYHQW DORUV
rWUH pOLPLQpHV TXH GLIILFLOHPHQW RX SDV GX WRXW
3RXU pYLWHU G·DYRLU GHV UD\XUHV GLVJUDFLHXVHV VXU OD
VXUIDFH GH FXLVVRQ YLWURFpUDPLTXH LO IDXGUDLW QH SDV
SRXVVHU OHV FDVVHUROHV RX OHV SRrOHV SRXU OHV GpSODFHU
PDLV SOXW{W OHV VRXOHYHU
$ O·pWDW IURLG OHV IRQGV GH FDVVHUROHV VRQW HQ JpQpUDO
OpJqUHPHQW ERPEpV YHUV O·LQWpULHXU FRQFDYHV G·HQYL
URQ PP ,OV QH GRLYHQW HQ DXFXQ FDV rWUH
ERPEpV YHUV O·H[WpULHXU FRQYH[HV 9pULILH] DSUqV XWLOLVDWLRQ VL OD WDEOH GH FXLVVRQ
D pWp PLVH KRUV WHQVLRQ 7RXV OHV ERXWRQV WRXU
QDQWV HW WRXFKHV GRLYHQW VH WURXYHU VXU OD SRVL
WLRQ $55(7
FRQYH[
FRQNDY
1HWWR\DJH HW VRLQV
3RXU QHWWR\HU OD YLWURFpUDPLTXH LO IDXW DSSOLTXHU OHV
PrPHV FULWqUHV TXH SRXU OHV VXUIDFHV HQ YHUUH
1H MDPDLV XWLOLVHU GH SURGXLWV GH QHWWR\DJH
UpFXUDQWV RX DJUHVVLIV GH OD SRXGUH j UpFXUHU
RX GHV pSRQJHV HWF j VXUIDFH UXJXHXVH
,O \ D GHV SURGXLWV GH QHWWR\DJH VSpFLDX[ HW GHV JUDWWR
LUV j ODPH GDQV OHV JUDQGHV VXUIDFHV OHV FRPPHUFHV
VSpFLDOLVpV HQ PDWpULHO pOHFWULTXH OHV FRPPHUFHV GH
GURJXHULH DLQVL TXH OHV FRPPHUFHV G·DOLPHQWDWLRQ
1HWWR\HU DSUqV FKDTXH
XWLOLVDWLRQ
Ÿ
/HV VDOLVVXUHV OpJqUHV HW QRQ LQFUXVWpHV
V·HQOqYHQW ORUVTX·HOOHV VRQW IURLGHV DX PR\HQ G·XQ
FKLIIRQ KXPLGH RX G·XQ FKLIIRQ DEVRUEDQW VDQV
HPSOR\HU GH SURGXLWV GH QHWWR\DJH
6L YRXV XWLOLVH] GHV SURGXLWV GH ODYDJH GHV GpFR
ORUDWLRQV EOHXkWUHV SHXYHQW DSSDUDvWUH &HV WD
FKHV UpVLVWDQWHV QH SHXYHQW SDV WRXMRXUV rWUH pOL
PLQpHV ORUV GX SUHPLHU QHWWR\DJH HWRX
VHXOHPHQW DYHF GX SURGXLW GH QHWWR\DJH SRXU YL
WURFpUDPLTXH
Ÿ
/HV VDOLVVXUHV j IRUWH DGKpUHQFH SHXYHQW rWUH
HQOHYpHV j IURLG DX PR\HQ G·XQ SURGXLW GH QHW
WR\DJH SRXU YLWURFpUDPLTXH HW G·XQ UDFORLU j ODPH
(QVXLWH HVVX\HU OD VXUIDFH GH FXLVVRQ j O·DLGH
G·XQ FKLIIRQ KXPLGH QHWWR\DJH XOWpULHXU (OLPLQHU OHV WDFKHV
Ÿ
/HV WDFKHV FODLUHV GH FRXOHXU QDFUH UpVLGXV
G·DOXPLQLXP SHXYHQW rWUH pOLPLQpHV GH VXU OD WD
EOH GH FXLVVRQ UHIURLGLH DX PR\HQ G·XQ SURGXLW GH
QHWWR\DJH SRXU YLWURFpUDPLTXH /HV WUDFHV GH FDO
FDLUH GXHV SDU H[ j XQ GpERUGHPHQW G·HDX VXU
FKDXIIpH SHXYHQW rWUH pOLPLQpHV DYHF GX YLQDLJUH
GH QHWWR\DJH RX DYHF XQ SURGXLW GH QHWWR\DJH SRXU
YLWURFpUDPLTXH
Ÿ
3RXU pOLPLQHU GX VXFUH GHV DOLPHQWV FRQWH
QDQW GX VXFUH GH OD PDWLqUH V\QWKpWLTXH RX GH
OD IHXLOOH G·DOXPLQLXP OD ]RQH GH FXLVVRQ FRQ
FHUQpH QH GRLW SDV rWUH PLVH KRUV WHQVLRQ
(OLPLQH] LPPpGLDWHPHQW HW j IRQG OHV UHVWHV j
O·pWDW FKDXG GH VXU OD ]RQH GH FXLVVRQ FKDXGH DX
PR\HQ G·XQ UDFORLU j ODPH 3URWpJH] YRV PDLQV
GHV EU€OXUHV 8QH IRLV OD VDOLVVXUH pOLPLQpH OD
]RQH GH FXLVVRQ SHXW rWUH pWHLQWH SXLV QHWWR\pH
GH QRXYHDX DX PR\HQ G·XQ SURGXLW GH QHWWR\DJH
SRXU YLWURFpUDPLTXH ORUVTXH TX·HOOH VHUD UHGHYH
QXH IURLGH
Ÿ
1·DSSOLTXH] SDV OHV SURGXLWV GH QHWWR\DJH SRXU YL
WURFpUDPLTXH VXU XQH ]RQH GH FXLVVRQ FKDXGH /H
PLHX[ HVW GH ODLVVHU VpFKHU OH SURGXLW GH QHW
WR\DJH SXLV GH O·HVVX\HU HQ KXPLGLILDQW 6·LO GHYDLW
UHVWHU GHV UpVLGXV GH SURGXLWV GH QHWWR\DJH pOLPL
QH] FHX[FL HQ OHV HVVX\DQW j O·DLGH G·XQ FKLIIRQ
KXPLGH QHWWR\DJH XOWpULHXU DYDQW GH FKDXIIHU GH
QRXYHDX 6LQRQ FHX[FL SRXUUDLHQW GHYHQLU FRUUR
VLIV
3UREOqPHV SDUWLFXOLHUV
3UREOqPHV SDUWLFXOLHUV
VL XQ SURGXLW GH QHWWR\DJH FKLPLTXH QH VXIILW SDV 9R\H] VL YRXV Q·DUULYH] SDV SOXV YLWH j YRV ILQV DYHF
OH JUDWWRLU GH QHWWR\DJH
VL GHV WDFKHV VRPEUHV VRQW DSSDUXHV
6L OH QHWWR\DJH DX PR\HQ GX UDFORLU GH QHWWR\DJH HW
G·XQ SURGXLW GH QHWWR\DJH SRXU DFLHU LQR[ Q·DSSRUWH
SDV G·DPpOLRUDWLRQ LO V·DJLW YUDLVHPEODEOHPHQW G·XQ
GpFRU TXL D pWp DEUDVp j FDXVH G·XQ SURGXLW GH
QHWWR\DJH LQDSSURSULp RX GH IRQGV GH FDVVHUROH
WUHPEORWDQWV
/D FDSDFLWp GH IRQFWLRQQHPHQW GH OD WDEOH GH
FXLVVRQ QH V·HQ WURXYH SDV DOWpUpH
VL GHV GpFRORUDWLRQV PpWDOOLTXHV DSSDUDLVVHQW
VXU OHV ]RQHV GH FXLVVRQ
'HV FDVVHUROHV RX GHV SRrOHV DX IRQG LQDGDSWp RX
VXUWRXW GHV SURGXLWV GH QHWWR\DJH LQDSSURSULpV RQW
pWp XWLOLVpV $ SUpVHQW FHV GpFRORUDWLRQV QH SHXYHQW
rWUH pOLPLQpHV TX·DYHF SHLQH j O·DLGH G·XQ SURGXLW
GH QHWWR\DJH SRXU YLWURFpUDPLTXH RX DFLHU LQR[
VL OD VXUIDFH SUpVHQWH GHV UD\XUHV RX GHV FDYLWpV
&HV GpIDXWV G·DVSHFW GXV j GHV REMHWV DEUDVLIV RX
D\DQW IRQGX QH SHXYHQW SOXV rWUH pOLPLQpV /D
FDSDFLWp GH IRQFWLRQQHPHQW GH OD WDEOH GH FXLVVRQ
QH V·HQ WURXYH SDV DOWpUpH
1RXV GpFOLQRQV WRXWH UHVSRQVDELOLWp HQ FDV GH
WUDLWHPHQW LQDSSURSULp GH OD VXUIDFH GH FXLVVRQ YL
WURFpUDPLTXH
4XH IDLUH VL $LGH HQ FDV GH SDQQH
/HV GpUDQJHPHQWV RQW VRXYHQW GHV FDXVHV PLQLPHV DX[TXHOOHV OHV LQGLFDWLRQV FLDSUqV YRXV SHUPHWWURQW GH UHPpGLHU
YRXVPrPH 1·HIIHFWXH] SDV G·DXWUHV WUDYDX[ YRXVPrPH VL OHV LQIRUPDWLRQV TXL VXLYHQW VRQW LQVXIILVDQWHV
$YHUWLVVHPHQW /HV UpSDUDWLRQV VXU O·DSSDUHLO GRLYHQW rWUH HIIHFWXpHV XQLTXHPHQW SDU GHV SURIHVVLRQQHOV /HV
UpSDUDWLRQV QRQ HIIHFWXpHV GDQV OHV UqJOHV SHXYHQW rWUH OD VRXUFH GH GDQJHUV LPSRUWDQWV SRXU O·XWLOLVDWHXU 3RXU
WRXWH UpSDUDWLRQ DGUHVVH]YRXV j YRWUH UHYHQGHXU RX DX VHUYLFH DSUqVYHQWH
4XH IDLUH VL O·DIILFKDJH GLVSDUDvW EUXVTXHPHQW VDXI O·LQGLFD
WLRQ GH FKDOHXU UHVWDQWH
"
HQ FRXUV GH FKDXIIH XQ URQIOHPHQW VH IDLW HQWHQ
GUH"
9pULILH] VL
OD WRXFKH $UUrW0DUFKH D pWp DFWLRQQpH SDU PpJDUGH
OHV WRXFKHV VHQVLWLYHV VRQW SDUWLHOOHPHQW UHFRXYHU
WHV SDU XQ FKLIIRQ KXPLGH GX OLTXLGH RX DXWUH
O·DIILFKDJH GLVSDUDvW EUXVTXHPHQW"
XQH SDQQH GH FRXUDQW WHPSRUDLUH V·HVW SURGXLWH
DSUqV DYRLU GpFRQQHFWp OHV ]RQHV GH FXLVVRQ O·LQ
SRXU OD FKDOHXU
GLFDWHXU QH IDLW SDV DSSDUDvWUH GH
UpVLGXHOOH"
&H Q·HVW SDV XQ GpUDQJHPHQW
/H EUXLW GLVSDUDvW SDU OD VXLWH
GHV FKDQJHPHQWV GH FRXOHXU GH OD WDEOH GH FXLV
VRQ DSSDUDLVVHQW
,O QH V·DJLW SDV G·XQH PRGLILFDWLRQ GX PDWpULDX PDLV
GH UpVLGXV EU€OpV QRQ UpJXOLqUHPHQW HQOHYpV ,OV
Q·RQW DXFXQH LQIOXHQFH VXU OH IRQFWLRQQHPHQW HW OD GX
UDELOLWp GH OD VXUIDFH YLWURFpUDPLTXH YRLU HQWUHWLHQ OHV ]RQHV GH FXLVVRQ QH IRQFWLRQQHQW SDV"
9pULILH] VL
O·DSSDUHLO HVW HQFOHQFKp
OHV YR\DQWV OXPLQHX[ GX EDQGHDX GH FRPPDQGH VRQW
DOOXPpV
OD ]RQH GH FXLVVRQ FRUUHVSRQGDQWH HVW HQFOHQFKpH
OH QLYHDX GH FXLVVRQ GH OD ]RQH GH FXLVVRQ FRUUHV
SRQGDQWH HVW UpJOp VXU OH QLYHDX GpVLUp GH SRXUVXLWH
GH OD FXLVVRQ
H IXVLEOH GH O·LQVWDOODWLRQ pOHFWULTXH FRIIUHW GH GLVWUL
EXWLRQ HVW LQWDFW
6L OHV IXVLEOHV VDXWHQW GH PDQLqUH UpSpWpH DSSHOH]
XQ pOHFWULFLHQ DJUpp
OD GpFRQQH[LRQ GH VpFXULWp GHV ]RQHV GH FXLVVRQ D
GpFOHQFKp
OHV ]RQHV GH FXLVVRQ QH YHXOHQW SDV V·HQFOHQFKHU"
9pULILH] VL
OH EDQGHDX GH FRPPDQGH HVW YHUURXLOOp
XQ GpODL GH SOXV GH VHFRQGHV V·HVW pFRXOp HQWUH
O·DFWLRQQHPHQW
GH OD WRXFKH 0DUFKH$UUrW HW O·HQFOHQFKHPHQW GH OD
]RQH GH FXLVVRQ GpVLUpH
OD VXUIDFH GH FRQWDFW HVW WURS JUDQGH OH GRLJW QH GRLW
rWUH TXH OpJqUHPHQW SRVp OHV WRXFKHV VHQVLWLYHV VRQW SDUWLHOOHPHQW UHFRXYHU
WHV G·XQ OLQJH KXPLGH RX GH OLTXLGH
DSUqV XQH FRXSXUH GH FRXUDQW OH EDQGHDX GH FRP
PDQGH D pWp DFWLRQQp WURS W{W SRXU \ UHPpGLHU HQOH
YHU OHV IXVLEOHV SRXU XQH FRXUWH SpULRGH SXLV OHV UH
PHWWUH HQ SODFH 9pULILH] VL
OD ]RQH GH FXLVVRQ Q·DYDLW IRQFWLRQQp TXH EULqYHPHQW
HW Q·HVW GRQF SDV HQFRUH DVVH] FKDXGH
6L OD ]RQH GH FXLVVRQ HVW FKDXGH DSSHOH] XQ pOHFWULFLHQ
DJUpp RX QRWUH VHUYLFH DSUqV YHQWH
XQH ]RQH GH FXLVVRQ QH SHXW rWUH GpFRQQHFWpH"
9pULILH] VL
OHV WRXFKHV VHQVLWLYHV VRQW SDUWLHOOHPHQW UHFRXYHU
WHV SDU XQ FKLIIRQ KXPLGH GX OLTXLGH RX DXWUH
OD WRXFKH GH VpOHFWLRQ GH OD ]RQH GH FXLVVRQ FRUUHV
SRQGDQWH HVW DFWLYH FjG VL OH SRLQW GpFLPDO HVW DO
OXPp
DXFXQH GHV ]RQHV GH FXLVVRQ QH FKDXIIH ELHQ TXH
OD ]RQH GH FRPPDQGH IRQFWLRQQH FRUUHFWHPHQW"
9RXV DYH] S H[ ORUV GX QHWWR\DJH GH O·DSSDUHLO HQ IRQF
WLRQQHPHQW HQFOHQFKp SDU LQDGYHUWDQFH OH PRGH 'pPR
3RXU GpVDFWLYHU FHOXLFL YHLOOH] G·DERUG j GpVDFWLYHU OD
WRXFKH GH YHUURXLOODJH .H\/RFN HW PHWWH] O·DSSDUHLO
KRUV VHUYLFH 3URFpGH] HQVXLWH FRPPH VXLW
(QFOHQFKH] O·LQWHUUXSWHXU SULQFLSDO SXLV SURFpGH]
FRPPH VXLW GDQV OHV VHFRQGHV
$SSX\H] VLPXOWDQpPHQW VXU OD WRXFKH GH YHUURXLOODJH
OD WRXFKH GH ]RQH GH FXLVVRQ 9/ HW +/ SDV SOXV ORQJ
WHPSV TXH V DSUqV DYRLU UHOkFKp OHV WRXFKHV XQ ELS VH IDLW HQWHQ
GUH DSSX\H] DORUV VXU OD WRXFKH 0RLQV
/D WDEOH GH FXLVVRQ HVW j QRXYHDX HQ IRQFWLRQQHPHQW
QRUPDO
6L YRXV IDLWHV DSSHO DX VHUYLFH DSUqV YHQWH SRXU O·XQH GHV LQGLFDWLRQV FLGHVVXV RX VXLWH j GHV HUUHXUV GH PDQLSXODWLRQ
OH GpSODFHPHQW GX WHFKQLFLHQ GHYUD rWUH IDFWXUp PrPH SHQGDQW OD SpULRGH GH JDUDQWLH
6L SRXU XQH UDLVRQ RX XQ GpIDXW TXHOFRQTXH OD FRPPDQGH QH VH ODLVVH SOXV FRPPDQGHU DORUV TX·HOOH HVW HQ
VHUYLFH FRXSH] XQ LQWHUUXSWHXU SULQFLSDO V·LO \ HQ D XQ RX GpYLVVH] OH IXVLEOH FRUUHVSRQGDQW HW DYHUWLVVH] OH VHUYLFH
DSUqV YHQWH
0HWWUH OHV LQWHUUXSWHXUV GH IR\HU RX OHV WRX
FKHV VXU OD SRVLWLRQ $55(7
0HWWH] OHV FRXSHFLUFXLW DXWRPDWLTXHV KRUV
WHQVLRQ UHVS UHWLUHU OHV IXVLEOHV
$QQRQFH] YRWUH UpFODPDWLRQ j YRWUH pOHFWULFLHQ
RX DX VHUYLFH DSUqVYHQWH FRPSpWHQW
6&+277
&(5$19
6L OD WDEOH GH FXLVVRQ GHYDLW SUpVHQWHU XQH FDVVXUH
GDQV OH YHUUH YHXLOOH] DORUV LQGLTXHU DX SRLQW GH
VHUYLFH DSUqVYHQWH OH QXPpUR j WURLV FKLIIUHV VH
WURXYDQW VXU OD SODTXH HQ YHUUH
6HUYLFH
,PSRUWDQW 9HXLOOH] WRXMRXUV LQGLTXHU OH QXPpUR GH SURGXLW OH
QXPpUR GH VpULH HW OD GpVLJQDWLRQ GH PRGqOH GH OD
WDEOH GH FXLVVRQ YLWURFpUDPLTXH SRXU
FRPPDQGHU GHV SLqFHV GH UHFKDQJH RX GHV
DFFHVVRLUHV
GHPDQGHU GHV SUpFLVLRQV WHFKQLTXHV
IDLUH DSSHO DX VHUYLFH DSUqVYHQWH
/H QXPpUR GH VpULH GRLW rWUH UHSRUWp GDQV OD SOD
TXH VLJQDOpWLTXH GH FH PDQXHO G·XWLOLVDWLRQ DYDQW
GH SURFpGHU j O·LQVWDOODWLRQ GH OD WDEOH GH FXLVVRQ
/D SODTXH VLJQDOpWLTXH G·RULJLQH VH WURXYH VXU O·KDELO
ODJH LQIpULHXU GH OD WDEOH GH FXLVVRQ YLWURFpUDPLTXH HW
GH FH IDLW Q·HVW SOXV DFFHVVLEOH DSUqV OH PRQWDJH
&DUDFWpULVWLTXHV WHFKQLTXHV
'LPHQVLRQV H[WpULHXUHV
ORQJXHXU
ODUJHXU
KDXWHXU
PP
PP
PP
'LPHQVLRQV O·RXYHUWXUH
ORQJXHXU
ODUJHXU
PP
PP
7HQVLRQ
9 a +]
&RUSV GH FKDXIIH
1XPpUR GH SURGXLW
N:
1XPpUR GH 6pULH
'pVLJQH GX PRGHOOR
Prod-nr:
7.70 kW
SC
400 V 2-3
~ 50 Hz
Typ 240.6FVPDNNPONC
941 591 423
Serie
GK 78 TC.1 CN
,QVWUXFWLRQV G·LQVWDOODWLRQ
/·DSSDUHLO QH GRLW rWUH UDFFRUGp TXH SDU XQ
pOHFWULFLHQ TXDOLILp
/RUV GX PRQWDJH HW HQ FDV GH UpYLVLRQ OH IRXU
HQFDVWUDEOH OH UpFKDXG HQFDVWUDEOH OD ERvWH
GH FRPPDQGH HQFDVWUDEOH RX OD FRPPDQGH
pOHFWURQLTXH GRLW rWUH FRXSp GX UpVHDX HQ
PHWWDQW OHV FRXSHFLUFXLWV KRUV WHQVLRQ RX HQ
UHWLUDQW OHV IXVLEOHV
/HV GLUHFWLYHV JpQpUDOHV VXU O·H[SORLWDWLRQ GHV
DSSDUHLOV pOHFWULTXHV OHV SUHVFULSWLRQV GX
IRXUQLVVHXU G·pOHFWULFLWp FRPSpWHQW DLQVL TXH
OHV LQGLFDWLRQV FRQWHQXHV GDQV OH PDQXHO G·LQ
VWDOODWLRQ GRLYHQW rWUH VFUXSXOHXVHPHQW RE
VHUYpHV
6723
,O Q·HVW SDV SHUPLV GH UDFFRUGHU GHV WDEOHV GH
FXLVVRQ YLWURFpUDPLTXHV HQGRPPDJpHV HW
FRPSRUWDQW GHV ILVVXUHV RX GHV FDVVXUHV VXU
OD VXUIDFH YLWURFpUDPLTXH
'pEDOODJH
9pULILH] VL O·DSSDUHLO D VXEL GHV GpJkWV GXV DX WUDQV
SRUW
6L GHV GRPPDJHV VRQW j GpSORUHU YHXLOOH] LPPpGLDWH
PHQW LQIRUPHU YRWUH YHQGHXU
(QFDVWUHPHQW GDQV XQ SODQ
GH WUDYDLO GH FXLVLQH
/D VpFXULWp DX QLYHDX pOHFWULTXH GRLW rWUH DV
VXUpH SDU XQ PRQWDJH DSSURSULp
/D SURWHFWLRQ FRQWUH OHV FRQWDFWV DFFLGHQWHOV
HW OD VpFXULWp pOHFWULTXH FRQIRUPHV DX[ GLV
SRVLWLRQV $6(9'( GRLYHQW rWUH DVVXUpHV SDU
XQ PRQWDJH FRUUHFW GH OD WDEOH GH FXLVVRQ YL
WURFpUDPLTXH GDQV GHV SODQV GH WUDYDLO GH FXL
VLQH DGDSWpV &HOD V·DSSOLTXH pJDOHPHQW j
O·DUPRLUH LQIpULHXUH /D WDEOH GH FXLVVRQ YL
WURFpUDPLTXH QH GRLW SDV rWUH DFFHVVLEOH j
SDUWLU GX GHVVRXV /HV DUPRLUHV j HQFDVWUHU
GRLYHQW rWUH PRQWpHV HW IL[pHV GH IDoRQ j
SUpYHQLU XQ UHQYHUVHPHQW
&RWHV GH PRQWDJH
/·RXYHUWXUH GDQV OH SODQ GH WUDYDLO GH FXLVLQH HW O·DU
PRLUH LQIpULHXUH GRLW FRUUHVSRQGUH DX[ FRWHV XVXHOOHV
9RXV WURXYHUH] OHV LQIRUPDWLRQV QpFHVVDLUHV GDQV OH
VFKpPD GLPHQVLRQQHO
Ÿ ,O GRLW \ DYRLU XQ HVSDFH OLEUH G·DX PRLQV PP
VRXV OD WDEOH GH FXLVVRQ YLWURFpUDPLTXH ILJ /HV WLURLUV QH SHXYHQW rWUH PRQWpV VRXV OD WDEOH GH
FXLVVRQ TX·DYHF XQH W{OH GH SURWHFWLRQ ILJ
1R $%*. DFFHVVRLUH GH PRQ
WDJH YLWURFpUDPLTXH )LJ
PLQ PP
PLQ PP PLQ PP
PP
PP
)LJ
Ÿ
/·HVSDFHPHQW ODWpUDO GH OD WDEOH GH FXLVVRQ SDU
UDSSRUW j XQH DUPRLUH KDXWH HW j OD SDURL DUULqUH
GRLW rWUH G·DX PRLQV PP ILJ (Q FH TXL FRQFHUQH OD SURWHFWLRQ FRQWUH OHV ULV
TXHV G·LQFHQGLH O·DSSDUHLO HVW FRQIRUPH DX W\SH <
&(, 6HXOV GHV DSSDUHLOV GH FH W\SH
GRLYHQW rWUH LQVWDOOpV j F{Wp G·pOpPHQWV GH FXLVLQH
KDXWV RX PXUDX[
(QFDVWUHPHQW
'pFRXSHU O·RXYHUWXUH GDQV OH SODQ GH WUDYDLO HQ
IRQFWLRQ GHV FRWHV G·RXYHUWXUH SUHVFULWHV )LJ /HV WROpUDQFHV QH GRLYHQW SDV rWUH GpSDVVpHV
6FLHU H[DFWHPHQW VHORQ OD OLJQH WUDFpH 5HFRP
PDQGDWLRQ WUDFHU O·RXYHUWXUH DX PR\HQ G·XQH
SRLQWH j WUDFHU $SSOLTXHU GH OD FROOH VXU OD OLJQH
SRXU pYLWHU TXH OH UHYrWHPHQW QH V·pFDLOOH ORUV GH
OD FRXSH
6FHOOHU OD VXUIDFH GH O·RXYHUWXUH GDQV OH SODQ GH
WUDYDLO FRQWUH O·XPLGLWp DYHF GX YHUQLV DSSURSULp
%LHQ QHWWR\HU OH SODQ GH WUDYDLO DX QLYHDX GH O·RX
YHUWXUH
6XU OHV VXUIDFHV GH WUDYDLO FDUUHOpHV OHV MRLQWXUHV
DX QLYHDX GX VXSSRUW GX SODQ GH FXLVVRQ GRLYHQW
rWUH LQWpJUDOHPHQW UHPSOLHV GH PDWpULDX GH MRLQ
WRLHPHQW
(QVXLWH IL[HU OHV UHVVRUWV j GpFOLF DX PR\HQ GHV
YLV ILJ GDQV O·RXYHUWXUH HW DX[ SRVLWLRQV PDU
TXpHV $ OH SODFHPHQW GHV FOLSV G·DFFURFKDJH D
OLHX VXLYDQW JDEDULW MRLQW /D FRXUEXUH GHV UHVVRUWV
VHUW GH EXWpH VXU OH SODQ GH WUDYDLO 6·LO V·DJLW GH
SODQV GH WUDYDLO HQ SLHUUH QDWXUHOOH DUWLILFLHOOH RX HQ
FpUDPLTXH OHV UHVVRUWV SHXYHQW rWUH FROOpV DYHF
GH OD FROOH j SLHUUH 6. 1R DUW DFFHVVRLUH GH PRQWDJH SRXU FKDPSV GH FXLVVRQ
YLWURFpUDPLTXHV 'pSRVHU OH SODQ GH FXLVVRQ GDQV O·RXYHUWXUH HQ
O·LQWURGXLVDQW SDU OH KDXW FHQWUHU SXLV SUHVVHU
pQHUJLTXHPHQW MXVTX·j FH TXH OHV UHVVRUWV V·HQJD
JHQW
&RQWU{OHU VL OH MRLQW GDQV OH FDGUH G·DSSXL UHSRVH
FRUUHFWHPHQW HW V·LO QH SUpVHQWH SDV GH EUqFKHV
9HXLOOH] QH SDV DSSOLTXHU GH PDWpULDX G·pWDQFKpLWp
HQ VLOLFRQH HQ SOXV FDU HQ FDV GH GpPRQWDJH GX
SODQ GH FXLVVRQ YLWURFpUDPLTXH OH MRLQW SRXUUDLW
G·XQ F{Wp V·HQGRPPDJHU HW G·XQ DXWUH F{Wp OD VXU
IDFH GH UHFRXYUHPHQW pJDOHPHQW
)LJ
&kEOH GH UDFFRUGHPHQW P
$UPRLUH GH UDFFRUHPHQW
%RvWH GH
UDFFRUGHPHQW
$
$
)LJ
5HVVRUW j GpFOLF
9LV
3ODQ GH WUDYDLO
&DGUH
%DQGH pWDQFKH
3ODTXH YLWURFpUDPLTXH
'HPRQWDJH GX WDEOH GH
FXLVVRQ YLWURFpUDPLTXH
0HWWUH KRUV WHQVLRQ OD WDEOH GH FXLVVRQ YLWURFpUD
PLTXH
3ODFHU XQH VSDWXOH SURSUH FRPPH SURWHFWLRQ VXU OD
W{OH GH SURWHFWLRQ ODWpUDOHPHQW DX QLYHDX GHV UHV
VRUWV GH IL[DWLRQ SXLV SDVVHU DORUV DYHF OH VDFKHW
VRXV OH FDGUH HW VRXOHYHU
&RQWUDLUHPHQW DX[ SUHVFULSWLRQV G·LQVWDOODWLRQ GRPH
VWLTXHV GH O·$6( FKLIIUH OD WDEOH GH FXLVVRQ
YLWURFpUDPLTXH j HQFDVWUHU SHXW rWUH LQWpJUpH GDQV XQ
PDWpULDX FRPEXVWLEOH /HV pOpPHQWV SDURLV ODWpUDOHV
OLVWHDX[ GH UHQIRUFHPHQW HWF GpSDVVDQW GDQV O·HV
SDFH VLWXp DXGHVVRXV GH OD ]RQH GH FXLVVRQ GRLYHQW
rWUH IDEULTXpV GDQV XQH PDWLqUH LQFRPEXVWLEOH
'pOLPDWLRQ GH FHW HVSDFH ODUJHXU PP KDXWHXU PP GqV OH SODQ GH FXLVVRQ SURIRQGHXU PP GHSXLV
O·DUULqUH DYHF XQH SURIRQGHXU GH WDEOH GH PP/HV
SDURLV HW SODIRQGV FRPEXVWLEOHV GRLYHQW DXGHVVXV
GH SODQV GH FXLVVRQ rWUH UHYrWXV GH PDWpULDX FRXSH
IHX G·DSUqV OHV GLUHFWLYHV GH O·RUJDQH FDQWRQDO GH OXWWH
FRQWUH OHV LQFHQGLHV UHVSRVDEOH GH OD UpJLRQ FRQ
FHUQpH
)LJ
5DFFRUGHPHQW
pOHFWULTXH
$YDQW GH SURFpGHU DX UDFFRUGHPHQW LO IDXW FRQWU{OHU
VL OD WHQVLRQ LQGLTXpH VXU OD SODTXH VLJQDOpWLTXH F
jG OD WHQVLRQ QRPLQDOH GH O·DSSDUHLO FRQFRUGH DYHF
OD WHQVLRQ GX UpVHDX H[LVWDQW HW OD WHQVLRQ QRPLQDOH GH
O·DSSDUHLO FRPELQp /D SODTXH VLJQDOpWLTXH VH WURXYH
VXU O·KDELOODJH LQIpULHXU GH OD WDEOH GH FXLVVRQ YLWURFpUD
PLTXH
/H UDFFRUGHPHQW DX UpVHDX GX IRXU HQFDVWUDEOH GX
UpFKDXG HQFDVWUDEOH GH OD ERvWH GH FRPPDQGH HQFDV
WUDEOH RX GH OD FRPPDQGH pOHFWURQLTXH GRLW rWUH UpD
OLVp GH IDoRQ j FH TX·LO \ DLW XQH SRVVLELOLWp GH FRXSXUH
VXU WRXV OHV S{OHV DYHF ODUJHXU G·RXYHUWXUH GH FRQWDFW
G·DX PRLQV PP SDU H[ GLVMRQFWHXU DXWRPDWLTXH
GLVMRQFWHXU GLIIpUHQWLHO RX FRXSHFLUFXLW
/RUV GX UHPSODFHPHQW GX FkEOH GH UDFFRU
GHPHQW RQ GRLW SRXU UDLVRQ GH VpFXULWp
XWLOLVHU XQ FkEOH GH UDFFRUGHPHQW G·RUL
JLQH SRUWDQW OH QXPpUR GH SLqFH GH UH
FKDQJH (QOHYH] OHV ILOPV GH SURWHFWLRQ pYHQWXHOOHPHQW SUp
VHQWV VXU OD VXUIDFH GH FXLVVRQ
$SUqV DYRLU SURFpGp DX UDFFRUGHPHQW j O·DOL
PHQWDWLRQ pOHFWULTXH LO IDXW HQFOHQFKHU O·XQH
DSUqV O·DXWUH WRXWHV OHV ]RQHV GH FXLVVRQ VXU
OD SRVLWLRQ PD[LPDOH SRXU XQ EUHI PRPHQW
HQY VHFRQGHV DILQ G·HQ WHVWHU OH ERQ
IRQFWLRQQHPHQW
.XQGHQGLHQVW
6HUYLFH DSUqVYHQWH
6HUYL]LR GRSR YHQGLWD
6HUYLFHVWHOOHQ
3RLQWV GH VHUYLFH
=ULFK0lJHQZLO
0lJHQZLO
,QGXVWULHVWU 3UpYHUHQJHV
/H 7UpVL 6FKlQLV
%LOWQHUVWUDVVH
5pFK\
5RXWH GH *U{QH
6HUYL]LR GRSR YHQGLWD
*UDQFLD
=RQD ,QGXVWULDOH (
*RVVDX
3RVWVWUDVVH 3UDWWHOQ
5KHLQSDUN&HQWHU
1HW]LERGHQVWUE
:LQWHUWKXU
%UJOLVWUDVVH 6HUYLFH+HOSOLQH
(PPHQ
%XKRO]VWUDVVH &KXU
&RPHUFLDOVWUDVVH ,WWLJHQ%HUQ
(\ (UVDW]WHLOYHUNDXI
3RLQW GH YHQWH
GH UHFKDQJH
9HQGLWD SH]]L GL
ULFDPELR
7HO 7pO 7HO )DFKEHUDWXQJ 9HUNDXI
'HPRQVWUDWLRQ 9HQWH
&RQVXOHQWH FXFLQD 9HQGLWD
7HO 7pO 7HO *DUDQWLH
*DUDQWLH
*DUDQ]LD
0lJHQZLO
,QGXVWLHVWUDVVH =ULFK
%DGHQHUVWUDVVH :LU JHZlKUHQ DXI DOOHQ 3URGXNWHQ
LH LQ GHU 6FKZHL] JHNDXIW XQG LQ
%HWULHE VLQG HLQH HLQMlKULJH 9ROO
*DUDQWLH JHUHFKQHW DE /LHIHUGDWXP
DQ GHQ (QGYHUEUDXFKHU 0DVV
JHEHQG IU GHQ *DUDQWLHDQVSUXFK
LVW GLH )DNWXUD RGHU HLQ HQW
VSUHFKHQGHU 9HUNDXIVEHOHJ
0lJHQZLO
,QGXVWULHVWUDVVH =ULFK
%DGHQHUVWUDVVH /·XWLOLVDWHXU ILQDO GH WRXW SURGXLW
DFKHWp HW XWLOLVp HQ 6XLVVH
EpQpILFLH G·XQH JDUDQWLH FRPSOqWH
G·XQH DQQpH j SDUWLU GH OD GDWH GH
OLYUDLVRQ /D IDFWXUH RX OH MXVWLILFDWLI
G·DFKDW FRUUHVSRQGDQW IDLW IRL HQ OD
PDWLqUH
0lJHQZLO
,QGXVWULHVWUDVVH =ULFK
%DGHQHUVWUDVVH 3HU TXHVWR SURGRWWR FRQFHGLDPR
XQD JDUDQ]LD GL PHVL D SDUWLUH
GHOOD GDWD GL YHQGLWD /D JDUDQ]LD q
YDOLGD GLHWUR SUHVHQWD]LRQH GHOOD
IDWWXUD R GHOOR VFRQWULQR G·DFTXLVWR
(/(&752/8; $*
%DGHQHUVWUDVVH &+ =h5,&+
. E\ (OHFWUROX[
7HO )D[ 7HOH[ ">