SAGEMCOM Demat'box Mode d'emploi

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User questions

Mary D.

What does the error message "CONNECTER CABLE OU APPUYER SETUP" mean?

The error message "CONNECTER CABLE OU APPUYER SETUP" indicates that the internet box is not compatible with WPS. A LAN connection or a "Wi-Fi connection without WPS" procedure should be used.

James Y.

How to perform a factory reset on a Dematbox IB1100E?

To restore a Dematbox IB1100E to its default factory settings, follow these steps: 1. Access the maintenance menu by pressing the specific keys (refer to the manual for instructions on accessing the maintenance menu). 2. In the maintenance menu, find and select the "RAZ USINE" (Factory Reset) option. 3. Select this option to restore the device to its default factory settings. Note that this action will reset all custom settings to their original factory values.

James C.

What power supply and cord should be used for the device?

You must exclusively use the provided power adapter and cord. Connect it to the mains according to the installation instructions in the manual and the specifications (voltage, current, electrical network frequency) indicated on its identification label.

John D.

What type of power cable or power supply is included with the device?

The device comes with an AC power adapter and an AC power cord. It is important to refer to the safety instructions before connecting the AC power cord.